Ibis London Sutton Point

Ibis London Sutton Point Reviews

Ibis London Sutton Point

8 Sutton Plaza, Sutton Court Rd, Sutton, SM1 4FS, United KingdomView Hotel Details
Ibis London Sutton Point
Ibis London Sutton PointIbis London Sutton PointIbis London Sutton Point
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1 night

Ibis London Sutton Point Guest Reviews

4.4/5
Very Good
58 review
Verified reviews
Location4.5
Amenities4.1
Service4.3
Cleanliness4.7
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All reviews(58)
Positive reviews(58)
Reviews with photos/video(15)
Awesome stay(24)
Great service(17)
Clean and tidy(16)
Convenient location(16)
Easy to get around(14)
Close to train station(12)
Cherry
Accessible Double Room
Stayed in Jun 2024
Travel with friends
3 review
4.7/5
Amazing
Posted on Jun 21, 2024
Room is clean, nice staff. Very close to Sutton railway station which is around 1 hour train from London central area. Supermarkets and restaurants are available nearby either.
TSUIWLW
Plaza Twin Room
Stayed in Jun 2024
Travel with friends
4 review
3.7/5
Posted on Jun 27, 2024
quite far from London CityCentre, good breakfast. poor on wifi connection.
Guest User
Plaza Double Room
Stayed in Jul 2024
Solo travelers
2 review
3.7/5
Posted on Sep 18, 2024
Really nice and clean and well maintained I would definitely recommend the hotel and I would definitely stay there again
Response from Property: Dear Guest,Thank you for taking the time to leave a review regarding your recent stay here at Ibis London Sutton Point. We are thrilled to hear that you enjoyed your time with us, and look forward to warmly welcoming you back again soon!Kindest RegardsSaira CIELOSZYKGeneral Manager
Kathrin
Plaza Double Room
Stayed in Jul 2024
Couples
1 review
4.5/5
Great
Posted on Aug 27, 2024
The rooms are modern and basic and have everything you need for a comfortable stay in Sutton. Comfortable bed and pillows Clean rooms with air con Nice bathroom with excellent shower Staff were helpful and polite Only issue was being woken by the very keen cleaning staff on the dot of check out time, after I’d arranged a later checkout with the reception team the night before. Otherwise, it was good.
Response from Property: Dear Kathrin,Thank you for taking the time to leave a review regarding your recent stay at Ibis London Sutton Point. We're thrilled to hear that you enjoyed your time with us and look forward to warmly welcoming you back again soon.We're deeply sorry that the cleaning team disturbed you - Your feedback has been passed to the correct management to ensure this doesn't reoccur for the future.Kind RegardsSaira CIELOSZYKGeneral Manager
Guest User
Plaza Twin Room
Stayed in May 2024
Family
1 review
4.5/5
Great
Posted on Jun 15, 2024
It’s been a home-warm trip for us while we stayed in this hotel for two weeks. First of all, we could be granted an early check-in as we arrived at Sutton. That allowed us to settle right after the long flight. It’s really out of our expectation! Secondly, the room is spacious and the air-conditioning was just right for good sleep. We did come across some difficulties in the shower facilities. But the reception & the maintenance team were very helpful. In fact, the team tried to solve the problem disregarding how late it was. That’s really impressive! Also, the breakfast was rich with healthy varieties. Therefore, we did eat quite a lot without gaining much weight! With the plan of revisiting the place, we would like to suggest that setting up self-help laundry service which may give us much help in the future. Thanks again with our heart-felt appreciation!
Huda
Plaza Twin Room
Stayed in Jun 2024
Travel with friends
2 review
3.5/5
Posted on Jun 10, 2024
The staff was really helpful and friendly, but the location it's far from the centre of London
Luk
Plaza Double Room
Stayed in Dec 2023
Solo travelers
12 review
4.5/5
Great
Posted on Dec 24, 2023
Friendly staff. Good location. Clean room. Close to shops and restaurants.
seyyed ali hosseini moshkenani
Accessible Double Room
Stayed in May 2024
Couples
2 review
5.0/5
Outstanding
Posted on May 25, 2024
It was clean and tidy. Really close to train station and local markets
GznGrl
Plaza Double Room
Stayed in Feb 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Feb 25, 2024
I recently stayed at the Sutton Ibis Hotel for a week and had a fantastic experience. The room was comfortable and clean, perfect for relaxing after a long day. The shower was also very comfortable, providing a refreshing start to the day. The staff were incredibly friendly and always willing to help, which added to the overall positive experience. I would highly recommend Sutton Ibis Hotel to anyone looking for a pleasant and enjoyable stay.
Cherry
Plaza Twin Room
Stayed in Jan 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Feb 8, 2024
Booked again and again. Highly recommend. Very nice staff, location is very close to Sutton railway station. It is a very good choice to stay here when travelling in Sutton
Guest User
Plaza Double Room
Stayed in Dec 2023
Solo travelers
1 review
3.7/5
Posted on Dec 29, 2023
room adequate but bed not made on 2nd day - only rubbish bins emptied. Also very noisy fire alarm testing (twice).
Najila
Accessible Double Room
Stayed in May 2023
Couples
1 review
5.0/5
Outstanding
Posted on May 30, 2023
Good hotel & services, near Sutton Town, near train station & airport bus, food just walking distance. Definitly will be come back again.
Anonymous User
Plaza Double Room
Stayed in Jun 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 9, 2023
Everything is good. But there was no refrigerator. That was weird.
Domenico Sav
Plaza Double Room
Stayed in Dec 2023
Solo travelers
3 review
4.2/5
Very Good
Posted on Feb 16, 2024
Good enough for one night. Looks a bit bare but has everything you need.
Paul UK
Plaza Double Room
Stayed in Sep 2023
Solo travelers
3 review
3.0/5
Posted on Sep 21, 2023
Beware if your needing parking . I called to confirm they had parking which they said they did . They have about 15 bays for 99 rooms . Unless you have a tiny car the chances of squeezing in next to a normal sized car are zero . I had to book elsewhere. They didn’t seem it fit to refund me .