Kamisuwa Onsen Shinyu
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Kamisuwa Onsen Shinyu

Kamisuwa Onsen Shinyu

No. 5 of 4-Star Select Hotels in Nagano Prefecture
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Highlights
Lakeside
Signature hot spring
Japanese-style rooms
Excellent service
Japanese breakfast
+5 more
Amenities
All amenities
Property Description
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The food quality is very good, perfect for a stay and two meals. Very comfortable!
Surroundings
Airport: Shinshu-Matsumoto Airport
(27.2 km)
Train: Kami-Suwa Station
(820m)
Landmarks: Suwa Lake Geyser Center
(190m)
Landmarks: Suwa Lakeside Park
(270m)
Landmarks: Suwako Hanabi
(270m)
Landmarks: Kitazawa Museum
(420m)
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8

12 Tatami Japanese-style Room [Lake Side]

5 Futon bed
Has window
Free Wi-Fi
Non-smoking
Lake view
Shampoo
Air conditioning (cooling only)
Wi-Fi in room
Room Details
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12

6th Floor Suite Quad Room Lake View[Quad Room][Non-Smoking][Lake View]

Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Lake view
Toothbrushes
Room Details
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Economy Triple Room

3 Futon bed
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Toothbrushes
Private toilet
Room Details
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Japanese Style Room 8 Tatami Modern Mountain Side[Japanese Room][Non-Smoking][City View]

Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
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10

7th Floor Suite Triple Room Lake View[Triple Room][Non-Smoking][Lake View]

Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Lake view
Room Details
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Japanese Style Room 10 Tatami Modern No View[Japanese Room][Non-Smoking][No View]

Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
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Classic Triple Room

3 Futon bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
City view
Toothbrushes
Room Details
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6

Superior Twin Room

2 Single bed and 1 Futon bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Toothbrushes
Private toilet
Room Details
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10

Japanese Style Room 12 Tatami Modern Lake View[Japanese Room][Non-Smoking][City View]

Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
TV
Shower
Room Details
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5

5th Floor Suite Twin Room Lake View[Twin Room][Non-Smoking][Lake View]

Free Wi-Fi
Non-smoking
Lake view
Wi-Fi in room
Room Details
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1

Family Room with Lake View

5 Futon bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Lake view
Room Details
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5

Koshin 10 Tatami Twin Room With Lake View [Standard] [Twin Room] [Non-smoking] [Lake View]

Free Wi-Fi
Non-smoking
Lake view
Private toilet
Wi-Fi in room
Room Details
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6

Yamagami Japanese-Western Style Room[Superior][Japanese-Western Room][Non-Smoking][City View]

Free Wi-Fi
Non-smoking
City view
Wi-Fi in room
Room Details
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1

Universal Semi-Suite With Open-Air Bath (Miko-No-Shizuku Type)

Free Wi-Fi
Non-smoking
Private toilet
Shampoo
Air conditioning (cooling only)
Wi-Fi in room
Room Details
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26 guests in a row gave their stay a positive rating.This property hasn't received any negative reviews.
Average for similar properties in Suwa
JM.GOH
March 26, 2026
It is by far the BEST stay I’ve ever experienced in Japan. Not the easiest to get to but still reachable by public transport. The overall experience was immaculate. Opted for half-board and the meal was quality 🤩 Private onsen was very enjoyable as well. Really the best view of Lake Suwa. Staff were really polite and we definitely enjoyed this place so much!
Anonymous User
November 18, 2024
Room was clean and spacious with a beautiful view of Lake Suwa. Staff were extremely friendly and we enjoyed their complimentary drinks at the lobby. Overall, a very pleasant stay
MooNum
March 4, 2024
The hotel is very good Onsen and only thing to block tourists, it is language mostly.
Guest User
April 18, 2024
Amazing service. Stayed for 2 nights, had an amazing 2x Breakfast and Dinner. They changed the menu for consecutive stayers, all ingredients sourced from the local area, really do feel the effort placed in to not just promote the area but for the love of the area.
Guest User
December 1, 2025
This is a neat ryokan hotel that minimizes the inconveniences of a traditional ryokan while seamlessly incorporating modern services. The dinner is excellent, though it may be a matter of personal preference. It is a bit of a distance from the station, but if you inquire with the hotel, they will assist you in using the shuttle bus for check-in and check-out. The male staff member who served dinner was very kind; I noticed he also worked as a parking attendant in the morning.
Original TextTranslation provided by Google
Guest User
July 31, 2025
A group of five of us shared a room and had a wonderful day. The hotel also included two meals: breakfast and dinner. Since the dinner was past the agreed time, the hotel staff was very nice and came to check and remind us. Very thoughtful. A great experience, from the hot springs to the service and accommodations...
Original TextTranslation provided by Google
あずたーたん
December 31, 2025
We used this hotel to celebrate my father's 88th birthday. I called the staff before our stay to let them know I wanted to bring in a cake as a surprise. Upon arrival, they moved the car and kept the cake safe so my father wouldn't find out.
Original TextTranslation provided by Google
Guest User
February 10, 2025
The room I booked was a regular tatami room, but the lake view was great. The hotel service was really considerate and thoughtful. I arrived early and was told during check-in that there was a free bus tour of the four major shrines of Suwa, including a driver's explanation throughout the trip. Due to my poor Japanese, I only understood the general idea and didn't understand any of the details. The four shrines of Suwa Taisha were originally quite scattered, but now it's easy to take them all. The breakfast was made with local specialties and was very healthy.
Original TextTranslation provided by Google
Woyaochimifan
March 4, 2025
This hotel in Kamisuwa has a really good location. You can enjoy the lake view while sitting on the bed. Of course, the price is also very good. The overall service is good and the hygiene is also very good. The hotel can pick up and drop off at the JR station. You need to make an appointment in advance. The only regret is that the breakfast here is not as good as I expected, and I didn't even eat enough.
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Services & Amenities

Restaurant
No additional info available

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 10:00

Front desk hours: 24/7

If you plan to arrive after 18:00 on your check-in day, contact the property in advance

Child policies
Children are not permitted to stay at this property

Cots and Extra Beds
Extra bed and cot policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
CuisineWestern, Japanese, Asian
Opening hours[Mon - Sun] 08:00-09:00 Open
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

Local hotel name: 上諏訪温泉 しんゆ
  • Renovated: 2011
  • Number of Rooms: 39
Phone:+81-266-542020
Email:info@kamisuwa-shinyu.com
*Dinner time 17:30 / 17:45 / 18:00 / 19:30
*Breakfast time 8:00 / 8:15 / 8:30 / 8:45 / 9:00 / 9:15
*If you would like to eat before 8:00, we will prepare a rice ball bento. Please let us know by the day before.

You might be wondering

Does Kamisuwa Onsen Shinyu have breakfast?

Yes, Kamisuwa Onsen Shinyu have the high-rated breakfast including: Western, Japanese, Asian.

What times are Kamisuwa Onsen Shinyu check-in and check-out?

Kamisuwa Onsen Shinyu check-in time is 15:00 and the check-out time is 10:00.

What are amenities in Kamisuwa Onsen Shinyu?

Kamisuwa Onsen Shinyu amenities including Shuttle Bus Service.

What is Kamisuwa Onsen Shinyu cancellation policy?

The cancellation policy for Kamisuwa Onsen Shinyu varies depending on the type of room and booking conditions.

How much does it cost to stay at Kamisuwa Onsen Shinyu?

Prices at Kamisuwa Onsen Shinyu change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.

What is the cloest airport from Kamisuwa Onsen Shinyu?

The closest airport is Shinshu-Matsumoto Airport, and it is about 40 mins from hotel by car (27.2 km).

How to get a receipt?

The receipts are issued differently depending on the payment method you use. If you use "Prepayment", you can get an electronic receipt from the booking details page. If you wish to pay at hotel, please inform the front desk staff when you check out.

What are Kamisuwa Onsen Shinyu nearby landmarks?

Kamisuwa Onsen Shinyu locates at the center of Suwa. The nearby landmarks include Suwa Lake Geyser Center, and it is 190m from your search (straight-line distance).

About This Property

Nearest AirportShinshu-Matsumoto Airport
Distance to Airport27.19KM
Nearest Train StationKami-Suwa Station
Distance to Train Station0.82KM
Average Price FromCAD706
Hotel Star Rating4