Courtyard Syracuse Downtown at Armory Square

Great stay!

The price of the stay was affordable. I liked that we asked for rooms close to friends and they were able to accommodate us.

Stayed at the courtyard for one night for business. Great location near restaurants. Friendly check-in, comfortable bed, quiet room. Nice fitness center. Only issue is the bathroom is a little run down, cracks around handle, no lotion. Would stay here again due to quiet, location, and friendliness

In town for the solar eclipse and I was fortunate to have a room, however, it was not a good experience. The location is good and you have the standard Marriott amenities, but the walls are paper thin and the room was not fully cleaned when we arrived. We found a Mott’s fruit snack wrapper by the bed, and a wine glass was on the floor just outside the door. We had to wipe down all the surfaces to feel clean. The walls are really thin and neighbors are easy to hear - remember they hear you too! The street noise is pretty bad. I think they are understaffed and they try and nickle and dime you. For example, the free coffee in the lobby disappears in the morning because they want you to buy the breakfast. There is a $14 parking fee for self-park, but they don’t tell you that at check-in. There are better managed Marriotts than this one. I actually haven’t written a review in years but felt it was merited for this one. I hope it helps others.

The staff at this hotel are incredibly friendly and professional. The breakfast was expensive but delicious. Unfortunately, I cannot recommend this hotel based on the outside noise from the bar and street. We were constantly woken up from 10pm-2am due screaming, loud music, police sirens, and a fight that broke out on the street in front of our room. Aside from the noise, it was a pleasant stay in terms of the room and hotel itself.

Beds seemed to be old and hard, floor was dirty. I kept my shoes on until I went to bed. I will not stay there again.

I arrived at Marriott Syracuse Downtown Armory 300 W Fayette Street; According to my Hotel reservation confirmation email. My daughter & I unloaded our car, My daughter pulled our luggage into the hotel. I recently had foot surgery and require a cane & very obvious medical boot on 1 foot. We approached the check-in desk, gave my information and the staff member says, " Sorry, but your reserved at the hotel across town, about 5 blocks away." I asked her to confirm, even showed her my email with the address we were currently standing at, and she still insisted I should be across town. So we walked out, repacked the car, drove across town, parking in the parking garage that was a block away, unloaded the car and pulled all the luggage 1 block (in the rain) to the Marriott Syracuse Downtown. The check-in desk there said "I'm sorry, but your reservation is for the Marriott at 300 W Fayette Street." I told her I was just there; and they told me to come here, I asked her to call them and confirm, and she did." We had to then pull all the luggage 1 block back to the parking garage in the rain; reload the car and head BACK to the original Marriott we arrived at. I went back to the same woman; she didn't look at me, however checked us in with no problem. I asked for a manager to see if we can get help with transportation to my daughters Team Banquet because this whole mix up caused us to be late. She said, sorry, we cant order you a taxi or an uber, and we do not have a shuttle. I said, "I am just a few weeks out of foot surgery, Your staff told me the wrong information and had me walking far more than I should be. My foot is in pain, and now my daughter is late to her banquet, when we had originally arrived 1.5 hours early. Is there anything you can do to please help us out." She looked at me like I was crazy & said, "Sorry, no. It seems you booked through a 3rd party, so we cant offer you any credit either." This is not true, I booked through Marriott. Later that night my foot was swelled up like a balloon, I have to bury it in ice. The Manager said she would comp my parking and didn't, I was charged the $14 anyway. Awful service, cannot own their mistakes. I don't think I was asking much by just asking for HELP getting a ride to the banquet a few blocks away. Its a shame because the Hotel was nice, Room was nice & clean.. But the could literally careless about putting their guests through the ringer.

Clean and nice but don't stay if you want to sleep! We came for a cuse basket ball game with our 2 kids. The hotel is clean and nice but it was a Friday night and we were up the entire night with the noise from outside. There are bars across the street and all night we heard yelling, music blasting and people screaming. Bring a noise machine or ear plugs if you stay here. Otherwise no complaints but noise was awful.