Hotel Skyler Syracuse, Tapestry Collection by Hilton

Excellent and easy!

I stayed here while visiting my daughter at SU. Beautiful hotel and very helpful staff. I will definitely be staying here again.

I REALLY wanted to love this place! I love older hotels- while that did not disappoint (the decor is lovely!) there were enough irritations that caused me to decide after my four day stay, that I will not stay here again. I do business almost monthly at local hospital and stay here. Firstly, do not expect warm and friendly staff. They are good at what they do, but clearly are not focused on the guest experience. They simply do not engage with you unless you engage with them, and the lone check- in person often appeared irritated. Several times (coffee carafe was empty, door to patio locked after I walked out, inquiring what time bar opened) the distinct impression was that we were bothering them. There are alot of "we don't" - as in we don't offer free breakfast, we don't take credit cards for drinks, we don't have to-go containers. I traveled with four medical colleagues, and all noticed the same thing - regardless of if a first-time guest or a repeat guest. One night was heavy rain and wind - we decided to eat in and try their light fare at the bar. Bartender/cook was friendly enough but did not engage with guys sitting at the bar. At all. After 15 minutes they got up and left - we met them later at Fagens and they said the same. "Light fare " was just OK - would not eat there again. The bartender even told me when I asked for the menus that it was "limited". Thanks!! Flatbread pizza was awful! Sadly, this place missed the mark on doing anything exceptional other than the decor. With the Sheraton closing and shortage of hotels rooms on the Hill, it probably does not impact their business - but if you were expected your usual Hilton reception, or anything at all customer-focused, this is not it.

Great hotel and location. Highly recommend!

Close to the dome

Convenient location. Nice, Clean room

Lovely boutique hotel, right on the edge of Syracuse campus. Very clean. Our room was spacious for our family of 4 with a king bed and large sitting area with pull out couch, and plenty of room for an additional blow up mattress (brought by us) for our second teenage son. 2 flat screen TVs separated by a half wall on each side of the room. Beautiful bathroom, shower with great water pressure. Of note there are some rooms that do not have direct access to the elevator without using stairs, which was a bit of a surprise as we brought all of our suitcases up with one of the hotel luggage carts but our room was down about 6 stairs in another wing. This Hotel used to be a synagogue! Love the repurposed, unique space.

WIFI is very fast