Popular Syracuse 4-star Hotels

No free breakfast, it seems like 11 knives per person.

It is very convenient to see the school next to the school. The scenery of the school is very good. The staff are very kind and active. However, the hotel facilities are old and the sanitation is not very good, but the location is really good and can be ignored

Near Syracuse University, walk for up to ten minutes, personally think that it is the most cost-effective hotel around Syracuse University, hotel facilities are general, but very clean, the hotel lobby is being repaired, the hotel has free drop-off service, not far from a small pizza shop Pizza is delicious, this hotel is recommended!

Like most people, we haven't done much traveling this year.. So, we were really looking forward to a quick overnight in Syracuse to visit some friends. I was using my Marriott credit card annual certificate for a complimentary one-night stay. We could have picked several other Marriott properties, but they all charged a $50-$75 fee for traveling with our dogs. So, we chose the Aloft as they are dog friendly and do not charge a separate fee. (bravo!) Nice room 2 queen beds. Small windows that actually open for fresh air. Bathroom/closet area strangely configured. All this empty space under the sink/countertop with a small refrigerator there. Great--except that the last guest's leftovers from Applebee's were still in there. Hmm, so that obviously wasn't cleaned. Wonder what else wasn't? Closet opposite sink/countertop. You had better not be short, as it is elevated off the floor and you won't be able to reach the hangars. Small Mr. Coffee machine in alcove next to closet. Based on the refrigerator, no thanks. Cool modernistic sink, but easy to splash water everywhere. Pocket door to toilet and standup glass enclosed shower. One hook for towel/clothes, etc. Have to reach in to turn on water to warm it up, which means opening the door, which means water splashes on the floor. Oh, and the warm water? Never showed up the Sat. night we were there. I let if run (and splash while checking temp), run/splash, repeat. Finally gave up and took a very quick cold shower.

We had asked for a room not facing the highway and we ended up getting a room on the highway. Way too noisy and kept us up quite a bit, also woke up the kids. Pool area was quite dirty, same Band-Aid and tuff of hair in the same spot for two days. The pool itself also had quite a bit of hair. Bar hour was good, general cleanliness of the rest of the hotel was also good. We had issues with hot water, it seemed to run out then come back randomly. Passed on these same comments at checkout. If it wasn't for the proximity to the mall, I wouldn't recommend this place.

Upon entering our room, we were hit with a strong, unmistakable odor of cigarette smoke. I appreciated that the hotel was dog friendly, however upon check in they informed me that all dog rooms were on the 2nd floor. The front desk clerk claimed this was to avoid potential anxiety in the elevators for dogs (probably the real reason was they didn't want dogs peeing in the elevator). The elevators were vert slow so I did appreciate being able to walk the one flight, although I did not appreciate the view from our second floor window which looked directly over the highway! Oddly, the blackout curtains did not close all the way, and the sheer panels let the light in. We were only there one night, so it wasn't a huge deal. The decor was pretty dark and dated. The one good thing was the bed was very comfortable and the pillows were great. We chose this hotel for its proximity to Syracuse University as the closer hotels were booked for move in weekend. I have it booked again for Family weekend but am having second thoughts given the very high nightly rate.

Hotel worth staying at

The hotel offers free parking and breakfast. It is within walking distance of the city centre and Syracuse University. On the day of check-in, we took a walking tour of Syracuse University and ate Chinese food there, which was generally satisfactory. We are working for the Syracuse Immigration Bureau. The hotel is only 5 minutes drive from the Immigration Department.

Breakfast is the same every day, and the location is next to Syracuse University. The decoration facilities of the hotel are relatively outdated and the bed is too soft. We booked it for 4 days. We couldn't stand it until the third day and we had to change the hotel. Ctrip’s policy on room reservations is not flexible enough. When encountering special circumstances, they need to communicate with the hotel. They will refuse directly. We negotiate with the hotel and the hotel basically agrees to refund one day’s room rate. As long as Ctrip communicates with them, it’s fine. Ctrip customers directly Tell us that because we ordered no refunds, we can't communicate and feel depressed.

August 2021 we stayed at Residence Inn Armory Sq. We were moving my last child into Syracuse. Needless to say I was a wreck. Leaving one day I happened to meet Mel. She saw my sadness empathized with me…about my baby and empty nest. I was crying she asked if she could give me a hug & I was so grateful for it. Then she said you need chocolate. She got me a Snickers bar for my ride home. She left me with parting words if I need anything to find her “Mel I’m always here” Fast forward Feb 2022 we returned for a visit. Ad soon as I saw Mel I approached her to thank her. To tell her home much her hug & kindness helped me at a hard time. She remembered giving me the Snickers bar I didn’t. She then said I’m going to give you another. A Snickers and a hug our tradition. We chatted for a while before I left . What a wonderful lady! Additional comment she graciously handled an extremely rude customer earlier in the day with grace & professionalism