Hotels Near Pole Position Raceway - Syracuse in Syracuse

Room was clean and bed was comfortable. Our flight out of Syracuse was cancelled and we needed a place to sleep. Called Super 8 and they sent the shuttle to pick us up from the airport. After a good night sleep and a nice hot shower and another free shuttle ride back to the airport we were on our way. Desk clerk and shuttle drivers were very friendly and helpful. Thank you Super 8 for making what could have been a major situation into a minor inconvenience!

Second stay at this well situated hotel. Rooms are clean and comfortable with excellent kitchen facilities. Good breakfast included in our price. A short walk to Albert Dock and all the facilities there. Parking available both on site and nearby public multi-storey. Warm welcome from all staff we encountered.

To be transparent, my view is a bit biased since my car was hit (and run) in the parking lot. I know it isn't the hotel's responsibility but 1) there are no security cameras covering the parking lot (a basic safety issue in my book) and 2) hotel management said they would help with an incident report which they did not. This incident to the aside, there are other issues. To start the hvac units are old and loud. I am a Gold level customer and these are some of the worst that I have experienced. Second, I don't know where they were hiding, but the front desk was frequently unmanned. I saw this delay check-in including my own. Third, there were towels and trash stacked in the hallway down from our room when we arrived (late afternoon) Hello housekeeping? A couple of other nits that I won't repeat but I don't see how this place is up to Marriott standards. Management was certainly not on its game last weekend.

We stayed because my son was wrestling at OCC for the states we received 3rd and he went 3-0 for the day it was awesome.Thank you for the accommodations. We would recommend this hotel again, easy on and off the highway.

Stayed here overnight while traveling to the North East on a Tuesday night. We are Diamond members and utilize the online check in services when available. It allows you to choose your room and get a digital key (in some cases). We had done this but the digital key was not working, so we went to the desk to get a key card. The gentleman working had not acknowledged us when we arrived (usually at least a greeting us given) and was actually outside smoking, visiting with someone sitting outside and on his phone when we came back down for a key card. He pulled himself away to get us the key card, surprisingly not even checking ID or our check in information. No mention of being Diamond members (we have done this enough to know they have a practice of saying “thank you for staying with us and being a Diamond member” and then offering water or something else. None of that…. He appeared to have no interest in us as customers. The room was clean and everything else about the place was nice. Always appreciate the lotion, soap and shampoo dispensers in room. The rooms are simple and modern which allows for a reasonable stay, especially when just a quick overnight stop. It is Located next to a Costco and small shopping area so it was easy to find gas and a place to eat - very convenient. The water filling stations at Tru are appreciated and we always have our refillable bottles along when we travel. Breakfast is available - omelets, sausage, pancakes, yogurt, cereals, juice and coffee. At breakfast the Coffee was out but when we mentioned it, the morning clerk gladly brought out a new pot.

Was going to give 4 stars however I deducted one more star due to the cigarette smoking spot. I don’t care if you want to smoke, the unfortunate part is where they have their dedicated smoking area is that it’s in the nicest part of the hotel grounds. It’s between the breakfast area and pool right off the main lobby. There is a great breakfast in the morning with tables right outside this area, but virtually no one was eating out here because of the people smoking and ash trays on the tables. Literally, move the smoking area anywhere else on the grounds. Ok aside from that grievance, the rest of the hotel is decent. Staff was nice, especially the guy working the breakfast station. He was working hard, was polite, enthusiastic, and getting everyone what they needed. Rooms were decent, a bit dated but you could tell they were making some upgrades. Bed was comfy and the pillows were 5/5 due to them not being the crappy feather ones your head falls right through. Bravo! Hallways are definitely in need of new carpet. Long-standing stains and again, the smell of cigarettes lingered. The room did not smell so we had no issues with it there. Pool area is beautiful and perfect for lounging. I would recommend this hotel if you are someone with moderate expectations. It’s also in a great location to the mall and Green Lake state park.

I used it during my business trip and I was able to spend the perfect day on business trips. Thank you for your excellent service when staying. I leave after using it well.

Except that the bed is too soft, everything else is very good ～ Parking: Family hotel opened for more than ten years, there are many parking spaces at the door Room Size: Room size is OK Room facilities: The bed is too soft, the others are good. Of course the coffee machine is a bit dirty. Breakfast: Breakfast is available at six o'clock, and it is still rare in this remote mountain village. There are quite a lot of varieties. Gym: The gym is 24 hours, which is really friendly to me with jet lag. Cost-effective: The overall price/performance ratio is very good ～

It was good service