Hotel Bergo Resort & Spa
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Szklarska Poreba

Hotel Bergo Resort & Spa

Health Protected
#2 of Premium Hotels in Jeleniogorski
17 Okrzei, Szklarska Poreba, 58-580, Poland
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Located in Szklarska Poreba, Hotel Bergo Resort & SPA is near ski lifts, a 3-minute walk from Szklarska Poreba Ski Resort and 10 minutes by foot from Mineralogical Museum. This spa hotel is 2.1 mi (3.3 km) from Kamieńczyk Waterfall and 2.1 mi (3.4 km) from Karkonosze National Park.Show More
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hotel overview picture
4.3/5Cleanliness: 4.3
All 18 Reviews
Amenities
Indoor Swimming PoolOutdoor Swimming PoolSkiingSaunaSpaMassage RoomFitness RoomPrivate ParkingBarRestaurant
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Surroundings
Train: Szklarska Poręba Górna
(1.9 km)
Train: Harrachov Railway Station
(15.5 km)
Landmarks: Pietkiewiczówka. Ski lift
(260m)
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Rooms

Guest Reviews

Policies

Services & Amenities

Privilege Room
5

Privilege Room

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Private Toilet
Room Details
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Classic Room
9

Classic Room

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
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Superior Room
9

Superior Room

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Balcony
Room Details
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Premium Apartment
4

Premium Apartment

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Balcony
Room Details
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Deluxe Quadruple Room
5

Deluxe Quadruple Room

1 Queen bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Private Toilet
Room Details
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Junior Apartment
9

Junior Apartment

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Towel
Room Details
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Guest Reviews(18)

4.3/5
Verified Reviews
  • Cleanliness4.3
  • Amenities4.3
  • Location4.3
  • Service4.3
Guest User
April 4, 2024
We’ve spent wonderful time with kids. Hotel has an excellent restaurant, especially breakfast is very rich, and they have modern and tasty drinks on a bar. What is important it’s close to the ski arena and promenade but hidden in a small forest. You can relax in outdoor swimming pool with jacuzzi
Guest User
March 12, 2024
piękny hotel z wspaniałą obsługą . Spędziliśmy tam fantastyczne 4 dni . Spa , sauny , basen i bardzo fajne , duże pokoje . Na miejscu jest wszystko czego potrzebowaliśmy do dobrego wypoczynku . To był naprawdę wspaniały czas , każdemu polecamy to miejsce
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Guest User
December 2, 2023
Niestety oczekiwania nieadekwatne do ceny. Brak lobby, restauracja hotelowa czynna do 22 potem nie ma możliwości aby dłużej posiedzieć. Brak tez room service. Basen podzielony na pół tworzy 2 brodziki przez co strefa wellness nie jest w stanie pomieścić gości hotelowych i ciężko jest z niej skorzystać, przepełnione sauny, do tego ratownik w spodenkach typu chippendales przede wszystkim pilnuje, aby każdy z gości wziął prysznic przed wejściem, przechodzi przez każdą szatnię i dodatkowo wtrąca się w rozmowy gości hotelowych…totalny dramat!!! Nie spotkaliśmy się z takim traktowaniem w żadnym dotąd hotelu…Hotel zdecydowanie nie zasługuje na 5*
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Guest User
August 23, 2023
The hotel is new, personally I would not rate it 5*, rather max 4*. I visited the hotel with my family. The first impression was negative - the room was not ready. Bed linen, towels, bathrobe and more were missing. The first impression of disappoin**ent and you are already focusing more on the negative. Just my opinion: if a 5* hotel offers rooms for 3 people (in our case, 16-year-old adults and 1 16-year-old child), it would be more appropriate to equip the room with a third full-sized bed, not a folding not very comfortable sofa. Meals: breakfast and dinner included, same repetitive breakfast - sufficient. Buffet dinner - not very successful. Spa: insufficient for the number of guests, non-observance of hotel rules - entry 16+ - to designated areas, not supervised by staff. Paid parking for guests, not included in the price of accommodation (I have not encountered this yet). Cleaning: again insufficient for the presentation of a 5* hotel At least some positive: the location of the hotel for starting hikes - new hotel I'm not sure I can recommend this hotel in good conscience.
Guest User
July 6, 2023
Excellent accommodation. What stands out is every Thursday MTB ride with Waldek, simply amazing 🚴‍♀️🚴‍♀️🚴‍♀️. Great expert who will adjust the ride to your capabilities. High recommendation. Nice pool, good food and pro SPA.
Guest User
April 10, 2023
Very pleasent hotel for resting and relaxing. Located 10 minute walk from centre, but located on a steep hill. Nice rooms, above average breakfast. Good pool and jacuzzi, but easily gets overcrowded with higher occupancy. Only con is restaurant. It is fine dining expensive place not fit for mid scale hotel. On top of that service is mixed and food actually often below expectations.
Guest User
April 10, 2023
very pleasantly surprised, great service, cleanliness, great room design, balcony, room equipment - hair dryer, iron and ironing board, outdoor whirlpool, we also used relaxing massages. excellent food at reasonable prices, breakfast included and an incredible selection of everything with constant replenishment of what was left. You really don't expect a race to see who won the designated croissant. enough of everything - fritters, pancakes, waffles, several types of sweet pastries, fruit salads, desserts, yogurts, she will prepare everything culturedly in adorable glasses. Savory - several types of pastries, several spreads, several preparations of eggs, sausages, cheeses, wellness is free all day.. jacuzzi, sauna, swimming poole, smál fitness - everything perfect, clean... the best.. This hotel is the prototyp of hotels, how it should work. All staff is here for People, everyone-s doing the best for people. Best duck breast for dinner in ages!!!! Congratulation to hotel Mercur and all the staff.. Well done, you are doing great job!! Managers must be proud!! Good luck for future and see you soon again.. Silvie Piskova and family
Guest User
March 15, 2023
Nice hotel close to ski slope. No need to wait for table in the dinig area. Very nice breakfasst and dinner a lot to choose from. Junior suite nice and spacious a bit cold as the AC not working efficiently. Pool is small but if you avoid rush hours you will take full advantage of it.
Guest User
February 27, 2023
Plusy: - duze nowoczesne pokoje z pięknymi łazienkami - pokoje w większości z balkonami - bardzo miła obsługa w całym hotelu - pan Sebastian z baru zasługuje na podwyżkę - bliskość stoku - super jacuzzi na zewn z przepięknym widokiem + potokiem do którego można zejść Minusy: - malutki basen - sauny czynne od 15 a i tak nie zawsze bo obsługa zapominała włączyć bo coś tam - kiepskie i ubogie śniadania i obiadokolacje, brak herbaty do obiadu, jedna gofrownica na duży tłum ludzi, raz o 20 nie dolozono już zupy mimo ze kolacja do 20:30 - brak apteczki w hotelu (nam trafiło się oparzenie) - windy na które się czeka wieczność wiec nawet nie warto czekać - dopominanie się o wodę i papier toaletowy - później już brałam sama z wózka pan sprzątających - mała sala zabaw
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Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeAmerican, Continental, Full English/Irish, Gluten-free, Italian, Vegan, Vegetarian
StyleBuffet, Boxed/packaged food
AgeFee
Children 17 years old and under
PLN 65.00 (approx. US$16.59) per person
Adult
PLN 95.00 (approx. US$24.24) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Quite Clean
  • 4.3/5
Health & safety measures
  • Thermometers available
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Rooms are disinfected between stays

Property Description

  • Number of Rooms: 140
Located in Szklarska Poreba, Hotel Bergo Resort & SPA is near ski lifts, a 3-minute walk from Szklarska Poreba Ski Resort and 10 minutes by foot from Mineralogical Museum. This spa hotel is 2.1 mi (3.3 km) from Kamieńczyk Waterfall and 2.1 mi (3.4 km) from Karkonosze National Park.

Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an indoor pool and a sauna. This hotel also features complimentary wireless internet access and ski storage.

At Hotel Bergo Resort & SPA, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Limited parking is available onsite.

Make yourself at home in one of the 140 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Services & Amenities

Indoor Swimming Pool
Outdoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Kids' Club
Restaurant
Restaurant
No additional info available
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About This Property

Nearest Train StationSzklarska Poręba Górna
Distance to Train Station1.88KM
Average Price FromUSD165
Hotel Star Rating5