Quest Hotel Tagaytay Reviews

Response from Property: Dear Jiecel, We are delighted to hear that you found our location convenient and our staff friendly and helpful. We appreciate your feedback regarding the pool water temperature and will look into it. We look forward to welcoming you back soon. Sincerely, Maffy Escueta Front Office Manager

Response from Property: Dear Gibo_27, Thank you for taking the time to share your feedback about your recent stay at Quest Hotel Ta***tay. We appreciate your positive comments about our convenient location in the heart of the city, situated between two malls. We are delighted to hear that our staff provided you with excellent service, allowing you an early check-in and keeping your luggage after check-out. It is our goal to make our guests' stay as comfortable as possible.Regarding breakfast, we understand that you did not try it as you prefer a buffet-style meal. We value your feedback and will take it into consideration for future improvements.Thank you once again for choosing Quest Hotel Ta***tay. We hope to welcome you back in the near future.Sincerely,Maffy EscuetaFront Office Manager

Response from Property: Dear Guest, Thank you for the great review of our hotel! It was such a pleasure to have you with us and we are glad that you enjoyed your stay. We are looking forward to welcoming you back hopefully in the not too distant future.Sincerely,Maffy Escueta Front Office Manager

Response from Property: Dear April Abi, Thank you for taking the time to share your review of Quest Hotel Ta***tay. We appreciate your kind words regarding our central location and the nearby amenities. We understand your desire for a gym or basic fitness facilities, and we will take your feedback into consideration for future improvements. We're glad to hear that you enjoyed our restaurant, especially the caramel macchiato. We hope to welcome you back soon for another pleasant stay.Sincerely,Maffy EscuetaFront Office Manager

Response from Property: Dear Peter Paul, Thank you for your glowing review of Quest Hotel Ta***tay! We are delighted that you enjoyed your stay with us. We strive to make every stay a pleasant one and it is very gratifying to hear that you are satisfied with our services. We are delighted to hear that you found our location convenient, with easy access to the nearby mall. We hope you had a wonderful time in Ta***tay and we look forward to welcoming you back soon.Warm Regards, Maffy Escueta Front Office Manager

Response from Property: Dear D44251****,Thank you for taking the time to share your feedback regarding your recent stay at Quest Hotel Ta***tay. We are glad to hear that you enjoyed our hotel's location and the convenience of having water dispensers on every floor.We understand your disappointment regarding our smoking policy. We apologize for any inconvenience this may have caused you. Please know that our smoking policy is in place to ensure the comfort and well-being of all our guests and as mandated by our local government law. We appreciate your understanding and cooperation in adhering to this policy.Once again, thank you for your feedback. We value your opinion and will take it into consideration as we continuously strive to improve our services.Sincerely,Maffy EscuetaFront Office Manager

Response from Property: Dear Guest, Thank you for your kind review of Quest Hotel Ta***tay. We appreciate your feedback on the value for money and the kindness of our employees. We will continue to strive for excellence in providing a pleasant and comfortable stay for our guests. Sincerely, Maffy EscuetaFront Office Manager

Response from Property: Dear Ms. Wilson,Thank you for taking the time to share your feedback about your recent stay with us. We sincerely apologize for any inconvenience you experienced, and we appreciate you bringing these concerns to our attention.We understand the importance of accurate information when it comes to choosing a hotel, and we regret any confusion regarding our proximity to Ta***tay Highlands. We will certainly review and update our location details to ensure they are more accurately represented.Regarding the cleanliness issues you encountered in your room, we take this matter very seriously. Our team is committed to maintaining a high standard of cleanliness, and we are disappointed to learn that we fell short during your stay. Rest assured, we will address the concerns you raised with our housekeeping team to ensure that improvements are made.We apologize for the disturbances you experienced during the night. We strive to provide a peaceful environment for all our guests, and we regret that external noise affected your stay. We will explore ways to minimize such disturbances in the future.Your feedback is valuable to us, and we appreciate the opportunity to learn and improve. We genuinely regret that your experience did not meet your expectations. If you could provide us with more details about your stay, such as the room number or the date of your visit, it would assist us in conducting a thorough investigation.Once again, we apologize for any inconvenience, and we hope you will consider giving us another chance in the future. We are committed to making the necessary improvements to ensure a more positive experience for our guests.Thank you for your understanding.Sincerely,Mark Jayson De ChavezFront Office Supervisor

Response from Property: Dear Guest, Thank you for recommending Quest Hotel Ta***tay! We appreciate your kind words about our convenient location and relaxing atmosphere. We strive to maintain cleanliness and provide a pleasant experience for our guests. We hope to welcome you back soon. Warm Regards, Maffy Escueta Front Office Manager

Response from Property: Dear Žeňö Sənsei,Thank you so much for leaving a feedback about Quest Hotel! We are sad that you weren't able to experience our great service and clean, cool, comfy hotel. We are looking forward welcoming you here again at Quest Hotel Ta***tay.Sincerely,Mark Jayson De ChavezFront Office Supervisor

Response from Property: Dear Valued Guest, Thank you for leaving a great feedback! We are glad that you had a great experience. We are looking forward welcoming you back here at Quest Hotel Ta***tay!Sincerely,Mark Jayson De ChavezFront Office Supervisor

Response from Property: Dear JH Hipe, Thank you for your feedback. We appreciate your kind words about our accommodating staff. We hope you had a pleasant stay overall. Sincerely, Maffy Escueta Front Office Manager

Response from Property: Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mark Jayson De Chavez Front Office Supervisor

Response from Property: Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mark Jayson De Chavez Front Office Supervisor