Hotel Casiana and Events Center Tagaytay

My stay at Hotel Casiana was honestly disappointing. There was nothing particularly outstanding about the hotel that would make me want to come back. One good thing I can say is that the room was clean and well-maintained during our stay. However, one major issue was the poor soundproofing of the rooms. We even ended up having an uncomfortable situation with the guests in the next room because they complained that our room was noisy. We were with kids who were simply enjoying their stay, and it was only around 5 PM at the time. The guests next door were foreigners, and while I understand where they were coming from, it really wasn’t entirely our fault, the hotel’s walls are just too thin. Even people walking in the hallway could clearly be heard inside the room, including their footsteps. Another issue was the front desk service. It took a very long time for them to answer whenever we needed assistance. Front desk staff should be more responsive and available, especially for guest concerns. Overall, I did not enjoy my stay here, and unfortunately, I would not choose to stay at this hotel again.

The pool was nice, but the breakfast was not good. Some guests even asked for a manager because the service was not great.

I super loved my stay here. From the room, the amenities, and even the room service! Everything is so perfect I would always come back 🥰

We love our stay in Hotel Casiana. This is our second time here. Staffs are accommodating and the room are clean.

Celebrated my baby’s birthday in Hotel Casiana and we really love the heated pool. It is toddler friendly and the staff was very accommodating. Buffet breakfast was great, my only concern is the overcooked hard boiled egg. But overall, 👍🏻👍🏻👍🏻👍🏻👍🏻

The hotel is very close to restaurants, shops and gasoline station. Breakfast buffet is very good. Swimming poolnis heated which is perfect as the weather in Tagaytay is cool. We enjoyed our stay in the hotel. A 4-star rating. Thank you.

Excellent service and strategic location.

I've been to several hotels in Tagaytay already and I always come back to Casiana. It's great compared to other pricey hotels. The staff are friendly and the buffet is good too. The rooms are spacious (with balcony) and the toilets are modern. Parking is always available. The pool needs a little bit of cleaning. It is big compared to other hotels in the area - 4 feet for adults. The only thing I am constantly having a problem is the wifi in the room. Sometimes it disappears and is not consistent. I wish they would fix it since it has been a problem for way back in 2023 when I started to go to this hotel. I attached the photo of the custom eggs they made for us while eating our buffet. It was a nice touch.

We had a great stay at Hotel Casiana! The staff were very friendly and accommodating and the room was clean, comfortable, and relaxing. Everything was smooth and enjoyable. Highly recommended!