Ramada by Wyndham Hotels in Tai'an

I've stayed in hotels for twenty or thirty years, and this is the first time it felt so much like home. Bringing the whole family to the hotel was exhausting, and I thought check-in would be complicated, but it wasn't. The front desk lady was incredibly gentle and patient, even giving us little gifts and fruit. As soon as we entered, the greeter on the right was fantastic; seeing I had elderly folks and kids, he immediately took our luggage, brought it directly to our room, adjusted all the equipment, and then left. I was going to tip him, but a cleaning lady came in to get something, and he just turned and left, so I felt awkward. The next day, we were climbing Mount Tai, and halfway up, I suddenly realized I'd lost my pair of 999 pure gold earrings. I called the hotel's customer service, half-heartedly asking if they found them to contact me, otherwise, no big deal. To my surprise, the hotel staff called in the afternoon saying they'd found them! Five or six staff members, all for a pair of not-so-valuable earrings, turned the entire room upside down multiple times, searching for hours. They found one in the bathroom and another under the bed. I am truly grateful. Although it's a small thing, it made me feel that the environment and human quality in Tai'an are truly exceptional. I usually dislike visiting Beijing and Shanghai the most, so I never expected the service quality at this hotel to be so good, and it's not because the earrings were less than a gram and not worth much. After descending the mountain in the afternoon, my legs were giving out, and I was in a hurry. My sister went to retrieve the car from the parking space, so I didn't even get a chance to properly thank these staff members. I can only express my gratitude through this review. You all worked hard, thank you! Thank you all so much for leaving me with such wonderful memories in Tai'an, making me want to come back again. Thank you, everyone, for your hard work! 🙏

Environment: I like the decoration style of the room very much Facilities: Facilities are very new Hygiene: Although a little flawed, it does not affect Service: The front desk service is very good, the service staff intimately turned on the air conditioner in the room before check-in, and the mineral water supplies are also sufficient. Bedding: The bedding is very comfortable A little suggestion is that if the breakfast variety is reduced by a lot of varieties, it is recommended to take away the empty plate and breakfast facilities that are not available. This feels better and will not make guests feel that the hotel has no guests, so the variety is less, and the first day we went late, There are very few things in the buffet plate. There are still very few people going early the next day. It is OK to eliminate waste, but let the service staff watch it, add meals in time, or sort the plate, look comfortable and not like eating the rest.