Pullman Suzhou Taicang

Pullman Suzhou Taicang Reviews

Pullman Suzhou Taicang

No. 188 Shuyuan Road, Taicang, Jiangsu, ChinaView Hotel Details
Pullman Suzhou Taicang
Pullman Suzhou TaicangPullman Suzhou TaicangPullman Suzhou Taicang
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Pullman Suzhou Taicang Guest Reviews

4.8/5
Excellent
1314 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(1314)
Positive reviews(1298)
Reviews with photos/video(354)
Delicious breakfast(143)
Friendly front desk staff(80)
Secluded lake view(74)
Great swimming pool(50)
Perfect for kids(22)
Luxurious(16)
Has play area for children(8)
Clean pool(8)
Negative reviews(16)
Malik Great
Superior Suite
Stayed in Aug 2024
Business travelers
2 review
4.7/5
Amazing
Posted on Sep 8, 2024
Good place, quiet, nice view, luxury. Good place to stay short or long.
Response from Property: Dear _TIGBq8snehw****,We very much appreciate your comments regarding your stay at the Pullman Suzhou Taicang. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Guest Experience ManagerPullman Suzhou Taicang
mliau
SUPERIOR ROOM, 1 King Size Bed, City View
Stayed in May 2023
Business travelers
6 review
5.0/5
Outstanding
Posted on Jun 10, 2023
very good hotel.,cozy,modern,good service. customer friendly. highly recommended
Response from Property: Dear mliau,Bonjour!We very much appreciate your comments regarding your stay at the Pullman Suzhou Taicang. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Best Regards,Guest Experience ManagerPullman Suzhou Taicang
Wenjun Zhang
SUPERIOR ROOM, 1 King Size Bed, City View
Stayed in Sep 2023
Business travelers
15 review
5.0/5
Outstanding
Posted on Sep 10, 2023
In general, it was a good stay.
Response from Property: Dear _TSXX3nzc9pg****,Bonjour!We very much appreciate your comments regarding your stay at the Pullman Suzhou Taicang. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Best Regards,Guest Experience ManagerPullman Suzhou Taicang
Robin Koller
Deluxe Lake-view Twin Room
Stayed in Oct 2022
Business travelers
2 review
5.0/5
Outstanding
Posted on Oct 15, 2022
Me and my colleagues stayed in this hotel many times and we also have another colleague that lives here. Nice Restaurants are around and you are fast everywhere. The hotel is always clean and the service is great. The food is excellent.
Response from Property: Dear _TSDEei****… , Thank you for staying at Pullman Suzhou Taicang Huafa and leaving a review. We are pleased to hear that you had a pleasant stay at the hotel. We will continue to provide you with warm and hospitable service. We look forward to seeing you again!Best wishesGuest Experience ManagerPullman Suzhou Taicang Huafa
yoga770
SUPERIOR ROOM, 1 King Size Bed, City View
Stayed in Sep 2024
Family
4 review
5.0/5
Outstanding
Posted on Sep 17, 2024
We booked a ski trip to the Alps on the 16th very early, and then went to check in at the hotel, but we ran into Bebejia! We had to drive out of Shanghai early on the 16th, but when we got to the ski resort, we found out that it was closed for one day because of the typhoon. We had no choice but to go to the hotel first. The three ladies at the front desk were very enthusiastic. When they learned that we had nowhere to go with our children, they let us check in early and upgraded the room. Thank you very much! ! The hotel is in a good location, convenient to go everywhere, and parking is free! There is also a swimming pool with good water quality, and the children had a lot of fun. A very satisfying trip. I will come again next time I come to Taicang.
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Response from Property: Dear yoga770, We are very happy that Pullman Suzhou Taicang Huafa has left you with a wonderful and detailed stay experience, and we are also very happy to see that you are satisfied with our hotel facilities, equipment, services and environment. It is a great honor to spend the Mid-Autumn Festival with you in Taicang, a famous historical and cultural city. In order to allow guests to enjoy the Mid-Autumn Festival atmosphere in the hotel, parent-child activities have been added to the children's play area on the first floor of the hotel. As the first high-end business hotel under the Accor Hotel Group in Taicang, Pullman strives to integrate local culture and take into account the feelings of guests from design to service. At the same time, I am also very happy to see your recognition of the front desk, which is a great encouragement to everyone. I look forward to your next visit! Best wishes Guest Experience Manager Pullman Suzhou Taicang Huafa
Guest User
Deluxe Lake-view Twin Room
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Sep 17, 2024
The hotel service is great, and basically everything is solved within 5 minutes. In addition, the bathroom is very spacious, and you can choose to take a bath or shower. The hotel facilities are basically on the first floor, including the restaurant. The Chinese restaurant can accommodate a small number of people, so it is best to make an appointment in advance. The dishes are delicious and substantial, and I highly recommend it.
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Response from Property: Dear _WeChat408796****, We are very happy that Pullman Suzhou Taicang Huafa Hotel has left you with a wonderful stay experience. As the first high-end business hotel under the AccorHotels Group in Taicang, Pullman strives to integrate local culture and take into account the feelings of guests from design to service. The hotel is located in Taicang Science and Education New City, with a superior geographical location, adjacent to the Huafa business district, and has a great view of Tianjing Lake. The restaurant employs professional chefs and service teams, equipped with independent private rooms, and exquisite art furnishings allow you to feel the atmosphere of local culture while dining. Your satisfaction is our motivation to move forward, and we sincerely welcome you to stay again. Best wishes Guest Experience Manager Pullman Suzhou Taicang Huafa Hotel
Guest User
SUPERIOR ROOM, 2 Single Size Beds, City View
Stayed in Aug 2024
Couples
18 review
5.0/5
Outstanding
Posted on Sep 8, 2024
I highly recommend this hotel, which is next to Tianjing Lake and has a great view. The hotel facilities are very new. The fragrance in the hotel lobby is very nice. The room is designed very carefully, convenient and easy to use. The sound insulation is also very good. The hotel service is in place, thanks to the front desk for upgrading the lake view room. The room service is considerate and thoughtful. The hotel's gym and swimming pool are both on the first floor. This design is very user-friendly and reduces the disturbance to the guests staying in the hotel. Across the street from the hotel is a commercial carrier of Huafa, which is very convenient for eating, drinking and having fun. Vehicles can also enter and exit very conveniently and freely. The breakfast is rich and the choices are diverse. I will choose Huafa Pullman next time.
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6/8
Response from Property: Dear M467420****, We are very happy that Pullman Suzhou Taicang Huafa has left you with a wonderful and detailed stay experience. We are also very happy to see that you are satisfied with our hotel's facilities, environment and services. We believe that you and your family have spent a perfect holiday in the hotel. Your satisfaction is our motivation to move forward, and we look forward to your visit again. Best wishes Guest Experience Manager Pullman Suzhou Taicang Huafa
Duobianmama
SUPERIOR ROOM, 2 Single Size Beds, City View
Stayed in Aug 2024
Family
16 review
4.0/5
Very Good
Posted on Sep 1, 2024
My kid came here for his birthday. We first went to the nearby Ice and Snow World. The main reason is that the price here is OK. The set meal is 999 and includes a dinner buffet. Overall, it's a good hotel. I was going to give it a five-star rating, but something went wrong. Meals: There are many varieties of dinner. If you come at 5:30 or order, there are more things to eat. It's really good that children under 11 years old are free. My kid is 122 cm tall, but he doesn't eat much. Now he has to pay for it. It's usually the case in other hotels. The breakfast doesn't have many varieties. It's also possible that we got up late at 9 o'clock to have breakfast. Room: I was upgraded to the 8th floor near the lake view. No deposit was charged. The room is still quite large. The toilet seat is not flat, and the water in the washbasin can't be turned on high. It will splash out when it is turned on high. These are all minor problems. Facilities: The hotel has a swimming pool and a small children's playground on the first floor. The safety measures in the children's playground are not good. There is a layer under the slide. I heard from the kid that two nails came out and a boy cut his hand, and then the children were called out by their parents. My child went back to the room to take a shower, and later found that both knees were cut and bleeding. Fortunately, it was not serious, otherwise the room fee would not be enough to compensate me.
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6/7
Guest User
SUPERIOR ROOM, 2 Single Size Beds, City View
Stayed in Aug 2024
Family
11 review
5.0/5
Outstanding
Posted on Aug 28, 2024
A very new hotel, very clean, with new equipment. It was very comfortable to stay. The front desk staff also helped us upgrade our room type. Knowing that we were going to the ski resort, they also hired someone to drive us there, which was really considerate. Although there are not many types of breakfast, it is quite delicious. I will choose this restaurant next time I come to Taicang.
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Guest User
SUPERIOR ROOM, 2 Single Size Beds, City View
Stayed in Aug 2024
Family
45 review
5.0/5
Outstanding
Posted on Aug 27, 2024
We booked a hotel for skiing with our kids. Pullman is a hotel we have always trusted. The location is good and there is a large shopping mall opposite. I hope I can have a better experience next time and hear the guests' voices first.
Original TextTranslated by Google
Response from Property: Dear l202521****, We are very happy that Pullman Suzhou Taicang Huafa has left you with a wonderful and detailed stay experience, and we are also very happy to see that you are satisfied with our hotel services and environment. As the first high-end business hotel under the AccorHotels Group in Taicang, Pullman strives to integrate local culture and take into account the feelings of guests from design to service. The hotel is located in Taicang Science and Education New City, with a superior geographical location, adjacent to the Huafa business district, and has an excellent view of Tianjing Lake. The restaurant employs professional chefs and service teams, equipped with independent private rooms, and exquisite art furnishings allow you to feel the atmosphere of local culture while dining. Your satisfaction is our motivation to move forward, and we sincerely welcome you to stay again. We are committed to providing quality services to every guest and look forward to your visit again! Best wishes Guest Experience Manager Pullman Suzhou Taicang Huafa
Guest User
Deluxe Lake-view Queen Room
Stayed in Aug 2024
Family
10 review
5.0/5
Outstanding
Posted on Aug 25, 2024
Thanks to the front desk for arranging the top floor room 1721 for us. The view is very open and unobstructed, which is quite good 👍🏻. As soon as I entered the room, I felt it was very spacious. The bedding was so comfortable that I took a comfortable nap immediately. The bathroom was Kohler brand, clean and tidy, and the two doors were full of design. It is recommended that the children's area on the first floor can be expanded. The claw machine was full of bugs and mosquitoes, which was disgusting. It is recommended that the business clean it up quickly. The invincible swimming pool is the hotel's feature. Many children swim there 🏊🏻♂️. The hotel service is also very timely and the attitude is very good. Taicang is only 1 hour away from Shanghai. It is very suitable for bringing children to spend a small weekend. Shanghai's back garden is effortless 👏🏻
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6/7
Shijielameda👐🏻
SUPERIOR ROOM, 2 Single Size Beds, City View
Stayed in Aug 2024
Family
13 review
5.0/5
Outstanding
Posted on Aug 25, 2024
As soon as I stepped into the hotel lobby, I was attracted by its spacious, bright and elegantly decorated atmosphere. The service staff quickly checked me in with a smile, professional attitude and fluent language. Mr. Tao in the lobby patiently answered all my questions and introduced me to the location of all the hotel facilities. The interior design of the room is modern and warm, with complete facilities, from high-quality bedding to excellent service. In addition, the hotel also provides 24-hour room service, gym, swimming pool and other leisure facilities, which meet my pursuit of high-quality life.
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rick_cgl
SUPERIOR ROOM, 2 Single Size Beds, Lake View
Stayed in Aug 2024
Family
11 review
5.0/5
Outstanding
Posted on Aug 22, 2024
The hotel facilities are very new, not far from the old town, 10 minutes drive, the hotel parking is convenient, the basement can reach the lobby, the view room faces Tianjing Lake, there is no obstruction, if you want to go to the ski hotel, it is very good to stay here. The front desk brother is very polite, and he also gave a self-service breakfast when he met children traveling with him. Five-star praise
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Zuohaijinsha
SUPERIOR ROOM, 2 Single Size Beds, City View
Stayed in Aug 2024
Family
10 review
5.0/5
Outstanding
Posted on Aug 22, 2024
The hotel room is spacious and bright. Outside the floor-to-ceiling glass is Tianjing Lake. The environment and scenery are beautiful (see picture)! The hotel is very clean and well managed, with rich breakfast. The hotel swimming pool is also very good. The children go swimming every day and are very happy! Come again next time!
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Wuxiaoha
SUPERIOR ROOM, 1 King Size Bed, City View
Stayed in Aug 2024
Family
8 review
5.0/5
Outstanding
Posted on Aug 25, 2024
A good hotel in Taicang, with a nice environment, new facilities, delicious breakfast and many choices! There are parks and squares nearby, and everything you need for eating, drinking and having fun. I will come back to relax next time!
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