Hotel Gracery Taipei Reviews

Response from Property: Thank you for choosing Hotel Gracery Taipei and for taking the time to share your valuable feedback with us.We are delighted to hear that you enjoyed our convenient location, with easy access to the MRT station and nearby convenience stores, as well as the Japanese-style bathroom and strong water pressure in the guest room. Your kind comments are greatly appreciated.At the same time, we sincerely apologize for the incident involving the sharp metal object found on the carpet during your stay. We are truly sorry that this caused injury and inconvenience, especially on the first day of your visit. While we are relieved to learn that the injury was not severe, we fully understand that this should not have happened.Thank you for recognizing our front desk team's prompt response and efforts to address the situation. We have shared your feedback with the relevant departments and will reinforce our room inspection and cleaning procedures to help prevent similar incidents from occurring in the future.We greatly appreciate your understanding and valuable comments. We hope to have the opportunity to welcome you back and provide you with an even safer and more comfortable stay in the future.Thank you again for your support, and we wish you all the best.

Response from Property: 感謝您此次入住格拉斯麗台北飯店，並且花費寶貴的時間給予我們評價！本飯店能獲得客人的喜愛，對我們來說是莫大的鼓勵！非常榮幸飯店內的日式衛浴裝潢能讓您受到在彷彿在日本當地住宿！希望往後也能持續得到客人您對格拉斯麗台北飯店的支持與喜愛。誠心期待您的再次光臨。祝您順心平安。

Response from Property: Thank you for your generous post and we are glad that you enjoyed your stay at Hotel Gracery Taipei.As you mentioned, we are a great base for exploring Taipei. ZhongXiaoXinSheng, where our hotel is located, offers convenient access to almost anywhere in Taipei, using various means of transportation.If you need any assistance for your future reservations, please feel free to let us know as we will be more than happy to assist and ensure another comfortable stay.

Response from Property: Dear Valued Guest, thank you for staying at the Gracery Taipei Hotel and for taking the time to share your experience. We are pleased to hear that you were satisfied with the soundproofing of your room. Regarding your comment about the location being a bit far, we would like to clarify that the hotel is approximately a 1-minute walk from Zhongxiao Xinsheng MRT Station, and only two MRT stops from Taipei Main Station, making it quite convenient in terms of transportation. Thank you again for your valuable feedback; your opinions are an important driving force for our continuous improvement. We sincerely look forward to serving you again in the future.

Response from Property: Thank you for your generous post and we are glad that you enjoyed your stay at Hotel Gracery Taipei.As you mentioned, we are a great base for exploring Taipei. ZhongXiaoXinSheng, where our hotel is located, offers convenient access to almost anywhere in Taipei, using various means of transportation.If you need any assistance for your future reservations, please feel free to let us know as we will be more than happy to assist and ensure another comfortable stay.

Response from Property: Thank you for staying at the Hotel Gracery Taipei and for taking the time to leave us a review! As you mentioned, the hotel's location is indeed the perfect starting point for exploring Taipei. Its proximity to Zhongxiao-Xinsheng Station makes it easy to reach all parts of the city. Thank you so much for your suggestions; we will pass them on to management and review them. Please feel free to let us know if you have any booking needs or need any assistance in the future. We look forward to providing you with a comfortable stay again. Thank you again for your support, and we look forward to serving you again in the future.

Response from Property: Thank you for your kind support and positive feedback on the Gracery Taipei Hotel. We are honored to receive your praise. We are delighted that you were satisfied with our service; this is the greatest encouragement for our team. We sincerely look forward to your next visit and hope to provide you with an even better experience. We also welcome you to share this pleasant memory with your family and friends. Thank you!

Response from Property: Dear Guest, Thank you for your support of the Gracery Taipei Hotel! We are very grateful for your detailed review! Your satisfaction with your stay is our greatest motivation and encouragement. The authentic Japanese-style décor and bathroom facilities are among the hotel's highlights. Regarding Netflix connectivity, you can inquire with the front desk staff during your check-in; they will be happy to assist you. We hope to continue to receive your support of the Gracery Taipei Hotel in the future. Thank you sincerely for your positive feedback and suggestions. We look forward to your continued patronage and encouragement. We will repay your trust with even better service. All of us at the hotel warmly welcome you to visit us again. Wishing you a safe and pleasant stay.

Response from Property: Dear customer,Thank you for your generous post and we are glad that you enjoyed your stay at Hotel Gracery Taipei.As you mentioned, we are a great base for exploring Taipei. ZhongXiaoXinSheng, where our hotel is located, offers convenient access to almost anywhere in Taipei, using various means of transportation.If you need any assistance for your future reservations, please feel free to let us know as we will be more than happy to assist and ensure another comfortable stay.

Response from Property: We truly regret to learn of your unpleasant experience and dissatisfaction regarding your stay at Hotel Gracery Taipei.Please accept our sincere apology for the inconvenience with mat had a stain. We have taken your feedback seriously. Your comments have been shared with relevant departments that have taken further inspection to ensure the same problem will not repeat in the future.We will continue to work towards improving our service hope to have the opportunity to welcome you back! Thank you very much.

Response from Property: Warm greetings from Hotel Gracery Taipei. Thank you very much for taking the time to provide us your feedback.Thank you for your kind comments about the hotel. We are glad to hear that you had a comfortable stay at our hotel! Our Japanese themed room provide customers with cozy and comfortable atmosphere, where you can also take a nice bath during your trip!Once again, thank you for your warm feedback about our hotel. We are looking forward to welcome you back at Hotel Gracery Taipei!

Response from Property: Thank you for your generous post and we are glad that you enjoyed your stay at Hotel Gracery Taipei.As you mentioned, we are a great base for exploring Taipei. ZhongXiaoXinSheng, where our hotel is located, offers convenient access to almost anywhere in Taipei, using various means of transportation.If you need any assistance for your future reservations, please feel free to let us know as we will be more than happy to assist and ensure another comfortable stay.

Response from Property: Dear Guest,Warm greetings from Hotel Gracery Taipei. Thank you very much for taking the time to provide us your feedback.Thank you for your kind comments about the hotel. We are glad to hear that you had a comfortable stay at our hotel! Our Japanese themed room provide customers with cozy and comfortable atmosphere, where you can also take a nice bath during your trip!Once again, thank you for your warm feedback about our hotel. We are looking forward to welcome you back at Hotel Gracery Taipei!

Response from Property: Thank you for your generous post and we are glad that you enjoyed your stay at Hotel Gracery Taipei.As you mentioned, we are a great base for exploring Taipei. ZhongXiaoXinSheng, where our hotel is located, offers convenient access to almost anywhere in Taipei, using various means of transportation.If you need any assistance for your future reservations, please feel free to let us know as we will be more than happy to assist and ensure another comfortable stay.