Taiyuan high-tech zoneXuexue Street MeilunHotel

Taiyuan high-tech zoneXuexue Street MeilunHotel Reviews

Taiyuan high-tech zoneXuexue Street MeilunHotel

No.196 Changzhi Road, Xiaodian District, Taiyuan, Shanxi, ChinaView Hotel Details
Taiyuan high-tech zoneXuexue Street MeilunHotel
Taiyuan high-tech zoneXuexue Street MeilunHotelTaiyuan high-tech zoneXuexue Street MeilunHotelTaiyuan high-tech zoneXuexue Street MeilunHotel
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Taiyuan high-tech zoneXuexue Street MeilunHotel Guest Reviews

4.8/5
Excellent
908 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(908)
Positive reviews(892)
Reviews with photos/video(185)
Delicious breakfast(100)
Friendly front desk staff(93)
Easy to get around(77)
Close to metro(35)
Awesome gym(34)
Well designed(20)
Well decorated(19)
Tasty coffee(5)
Negative reviews(16)
Guest User
Deluxe 2-bed Room
Stayed in May 2023
Family
17 review
4.7/5
Amazing
Posted on Jun 20, 2023
Best location for first time visitor to Taiyuan. Delicious local noodles right across the street. Walking and biking everywhere. Bookstore next door under construction, sadly.
6/7
Response from Property: I am very happy to let you come on a whim, satisfaction and return. Good time, always so short, thank fate let Xiaomang and you know in this beautiful city, and left a beautiful memory. Xiaomeng look forward to meeting his family again!
Guest User
Superior 2-bed Room
Stayed in Jul 2023
Solo travelers
1 review
4.5/5
Great
Posted on Jul 17, 2023
The staff is very friendly. The lobby is beautiful. Location was perfect, really close to major shopping centers and transportation. The rooms are simplistic. Also not sure if the air conditioning worked. My room was a little hot. Overall 7/10. I will be staying here again. Thank you for your service
Sunny
Deluxe 2-bed Room
Stayed in Apr 2024
Family
30 review
2.8/5
Posted on Apr 26, 2024
Thanks to the hotel for allowing me to experience "3.5 hours of precious sleep". First of all, I booked a non-smoking room, and the hotel gave me a non-smoking room that was non-smoking but the bedding was full of cigarette smoke. I tossed and turned for an hour and got rhinitis and a sore throat. I had to change rooms at 1 a.m., and the hotel gave me a non-smoking room. The house next to the dryer room on the 5th floor was very noisy. I moved to another room on the 5th floor. What a great guy. There is a (24 hours!! open to the public!) gym downstairs on the 4th floor. It starts at 5:30 Someone is practicing deadlifts and using equipment, and from time to time, bang! Boom! Boom! It was scarier than an earthquake. It scared me so much that I was so scared that I felt numb after breakfast. Non-China Lodging members should be careful when choosing this hotel. The difference in treatment is obvious. I still booked a deluxe standard room. If the clerk asks you if you live on the 5th or 6th floor (I chose the 6th floor because of the trick, but in the end it smelled like cigarette smoke for no reason) (8th floor), you cannot ask for these two floors. Many other people you meet in the elevator live on the 9th floor or above. I traveled to Shanxi for 12 days and stayed in various hotels (prices ranging from 350 to 788). This hotel was the worst for me to sleep in. None of the hotels in Wutai Mountain could compare to this one. Thanks for this experience, I will not consider staying in Huazhu hotels in the future.
Original TextTranslated by Google
Response from Property: Dear guests, we are very sorry that the noise problem has affected your rest. To ensure the comfort of other guests, we are constantly controlling and managing noise levels. You mentioned the problem of non-smoking rooms. Due to the uncontrollable check-in of the business group room the day before, the ventilation and non-smoking treatment of the room were also carried out. The pillows and quilt cores of the room you stayed in have been locked and cleaned. If you check in next time If you have any questions, please feel free to contact us, we will handle it for you immediately and strive to provide you with better and better services. I wish you a happy life! ! !
Guest User
Deluxe Queen Room
Stayed in Nov 2023
Business travelers
4 review
2.5/5
Posted on Nov 4, 2023
I just cleaned up the surface, and didn't wipe the water and oil stains on the table from the last customer's meal. I turned on the TV and couldn't watch it, but the front desk said it could be watched. I asked an uncle to fix it for me late at night. After adjusting it, I still couldn't watch it. I said Don't let the old man come over, but after waiting for a long time, the old man came again, and simply stopped repairing it. He didn't even have toothpaste to brush his teeth at night. It was different from the picture introduced by the merchant, and the mirror headlight didn't light up.
Original TextTranslated by Google
Response from Property: Dear family, we are very sorry for the trouble caused to you. Regarding the issues you mentioned, we have arranged for staff to conduct a comprehensive inspection. We apologize again and look forward to your stay again. I wish you a happy life! ! !
Shizizuodeqiuye
Superior Queen Room
Stayed in Jul 2023
Family
22 review
3.2/5
Posted on Jul 22, 2023
There is a laundry room, the lobby is well done, and the room colors are well matched. The parking garage is very crowded and it is very difficult to get a taxi. The several three-prong sockets on the table are useless, and the installation is too low, so I can only lie on the bedside table to boil water and make coffee. What's the matter with the iron frame above the pool? It's shaped for shape, and it also blocks light. The mirror lamp is white, dazzling and abrupt. There are height differences in the corridors and elevator halls and rooms. The room was not cleaned at 5pm. The cleaning aunt came in and woke me up, but she couldn't help cleaning and supplementing. When I made the bed in front of me, I still wore the gloves when cleaning the toilet. I don’t know what would happen if I was not there. The breakfast is not very tasty, it is more suitable to order takeaway.
Original TextTranslated by Google
Response from Property: Dear family, your suggestion is very professional. We will refer to your suggestion, negotiate with the engineering department and the room department, and make more reasonable and more humane rectification of the room. Strive to improve the feeling and experience of every customer. During the peak season of the hotel recently, it is true that the cleaning of the room will be relatively late, and I hope you understand. Regarding the process and standard of your aunt's cleaning the room, Xiaomang has urged the room department to strengthen training and supervision to ensure that the room hygiene can meet high standards and high quality. Looking forward to your visit again, I wish you a happy life! ! !
Guest User
Superior 2-bed Room
Stayed in Mar 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 10, 2023
The surroundings of the hotel are very lively, and the transportation and entertainment are very convenient. The room has a great view and is very clean! Great service! ! !
Original TextTranslated by Google
Response from Property: [Free 24-hour gym experience] [Free parking] [Late check-out until 14 o'clock] Dear family, thank you for your love and recognition of Xiaomang. Xiaomang is fortunate to choose a home for everyone in the beautiful Dragon City Taiyuan. Xiaomang is located in the northeast of the intersection of Xuefu Street and Changzhi Road. Within 100 meters of the entrance is Xuefu Street Subway Station, North America Xintiandi Shopping Center to the north, Huayu Baihua to the west Valley Mall, looking forward to every family coming home!
Guest User
Superior 2-bed Room
Stayed in Mar 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 6, 2023
The facilities and equipment are relatively new, new hotel, good service attitude, hygienic and clean, the quilt is very comfortable, you can exercise for free when you stay in the hotel, well-equipped
Original TextTranslated by Google
Response from Property: [Free 24-hour gym experience] [Free parking] [Late check-out until 14 o'clock] Dear family, thank you very much for your love and recognition of Xiaomang. In order to ensure that every family member can experience the feeling of home in the beautiful Longcheng, Xiaomang pays special attention to the comfort of the guest room. The shower room of the guest room is specially equipped with a pressurized device to make the hot water flow faster, so that the family members can take a good bath ; The room is specially equipped with Xilinmen mattresses, so that the family can have a good night's sleep; the gym and self-service laundry room on the fourth floor, so that the family can experience the convenience of home when they are away. Xiaomang looks forward to meeting you again in the hotel!
Anonymous User
Queen Room
Stayed in Jun 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jul 1, 2023
Very satisfied, the room is tidy and clean, everything you need, the smart toilet experience is good, the super large projection makes rest less boring, there are many videos to watch, and you can enjoy a theater-level viewing experience while lying on the bed, it is very good, and the surrounding area is also very good Convenient, I like it very much overall
Original TextTranslated by Google
Response from Property: [Free 24-hour gym experience] [Free parking] [Late check-out until 14 o'clock] Dear family, thank you for your full recommendation of Xiaomang. Good times are always so short. Thanks to fate, Xiaomang met you in this beautiful city and left beautiful memories. Xiaomang looks forward to seeing his family again!
Guest User
Superior Queen Room
Stayed in Feb 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 22, 2023
The environment is good and the service is good
Original TextTranslated by Google
Response from Property: [Free 24-hour gym experience] [Free parking] [Late check-out until 14 o'clock] Dear family, thank you for your full recommendation of Xiaomang. Good times are always so short. Thanks to fate, Xiaomang met you in this beautiful city and left beautiful memories. Xiaomang looks forward to seeing his family again!
Guest User
Superior Queen Room
Stayed in Jun 2023
Business travelers
1 review
2.7/5
Posted on Jul 3, 2023
For the first time in my life, I woke up with red dots on both legs and calves
Original TextTranslated by Google
Response from Property: Dear family, I am very sorry for the trouble you have caused. Regarding the problems you mentioned, we have arranged for staff to conduct a comprehensive inspection. The hotel cooperates with a regular washing company to wash linen and other hotel supplies, which can ensure the hygiene and safety of hotel bedding. In addition, the hotel is carrying out regular and comprehensive disinfection. We must conduct a comprehensive inspection of all rooms to ensure that there is no hygiene in the hotel Security Question. Sorry again, look forward to your stay again, and wish you a happy life! ! !
Guest User
Deluxe Queen Room
Stayed in Aug 2022
Business travelers
12 review
4.0/5
Very Good
Posted on Aug 9, 2022
Because I couldn't get the room at 2 p.m., the hotel felt embarrassed and helped me upgrade the room type to go in and rest. It's very comfortable, but it lacks conditioner and razor. It's the first time in the past few years that I don't have conditioner and then go out to buy it myself. This... I don't understand it. Ordinary shampoo does not need conditioner, and the hair looks like hay. .
Original TextTranslated by Google
Response from Property: I am very sorry for the inconvenience caused to the family. Xiaomang attaches great importance to the feedback of the family. During the summer, in order to allow family members to take a nap at ease, the hotel has introduced a late check-out service until 15:00, which may cause inconvenience to your check-in. Xiaomang has optimized the check-in process to ensure that every family member can Check in smoothly. As for the razor and hair conditioner you mentioned, Xiaomang has started purchasing to improve the overall quality of the hotel and the satisfaction of family members. The satisfaction of the family members is always Xiaomang's pursuit, and I look forward to my family staying again!
Weiwubeileye
Deluxe 2-bed Room
Stayed in Aug 2022
Business travelers
12 review
1.0/5
Posted on Aug 5, 2022
Worst hotel experience ever. Checked in in the middle of the night, the room was extremely unhygienic, it was completely used and given to the room without cleaning, the bathroom was full of soot and urine stains. When the front desk came up, they were asked to change rooms, and there was no sense of apology at all for making customers toss in the middle of the night. The hygienic condition of another room is also very poor. There are hairs, dust everywhere, and the lamps are still flickering. Considering that I didn’t bother to check in late at night, I told Ctrip the next day that I was not satisfied with my stay and hoped to get an apology from the hotel. Ctrip replied that the manager on duty at the front desk of the hotel did not agree to apologize. I was dissatisfied with the communication attitude. I felt that the manager on duty had a problem with his behavior. This is Ctrip’s reply the original words. It’s really a lot of experience, and there are hotels like this. The two most important points, service and hygiene, are not good. There are problems on the surface, and the hygiene and management behind it are unbearable. first time live so disgusting
Original TextTranslated by Google
Response from Property: Dear family, Xiaomang is very sorry for not allowing you to enjoy a perfect stay in the hotel. Xiaomang also checked the situation with the young lady at the first time. There is indeed a problem with the room you checked in for the first time. You have been insulting our young lady for the inconvenience you have caused, and you have also asked the hotel to give you free compensation. The lady on duty in the middle of the night is very wronged. The next day, the front desk manager communicated with you to apologize after receiving the feedback immediately, but you still made unreasonable demands such as free bills, and you will not accept other apology proposals proposed by the hotel. Xiaomang attaches great importance to hygiene. On the basis of focusing on training, a review mechanism has been added to improve the experience of family members staying in the hotel. Sorry again for your bad experience!
Guest User
Superior 2-bed Room
Stayed in Jun 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 18, 2023
room is clean and comfortable
Original TextTranslated by Google
Response from Property: [Free 24-hour gym experience] [Free parking] [Late check-out until 14 o'clock] Dear family, thank you very much for your love and recognition of Xiaomang. In order to ensure that every family member can experience the feeling of home in the beautiful Longcheng, Xiaomang pays special attention to the comfort of the guest room. The shower room of the guest room is specially equipped with a pressurized device to make the hot water flow faster, so that the family members can take a good bath ; The room is specially equipped with Xilinmen mattresses, so that the family can have a good night's sleep; the gym and self-service laundry room on the fourth floor, so that the family can experience the convenience of home when they are away. Xiaomang looks forward to meeting you again in the hotel!
Guest User
Deluxe 2-bed Room
Stayed in Aug 2024
Family
25 review
4.1/5
Very Good
Posted on Aug 14, 2024
這個2.5分送給服務,我們到店的時候三點多,告知有兩個房間沒打掃好,我們就等啊等,等了一個多小時,也沒人告訴我們打掃到什麼程度了,帶着長者和孩子就在大廳傻坐着,前台説話太費勁了腦袋一根筋,後來在我再三催促下終於入住了,我説等了將近兩個小時贈我們一份早餐吧,前台就説她沒有這個權限,後來應該是主管吧來了説沒問題,再説説房間的衞生,房間有個小桌子,孩兒想在那寫作業,粘手太臟了,我自己用酒精濕巾擦了三遍
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Guest User
Queen Room
Stayed in Jul 2024
Solo travelers
13 review
4.7/5
Amazing
Posted on Jul 23, 2024
房間面積夠大,又不太大。裝修風格是現代商務風,有電動窗簾、智能馬桶這種設備,洗手枱的水龍頭可以扭轉角度。 配有巴馬鉑金礦泉水、掛耳咖啡、紅茶包。 床墊很舒服,軟硬適中。枕頭分睡枕和抱枕,硬度不同。 雖然在大馬路邊上,但是隔音玻璃還可以,不太吵。有個專門的小停車場,但是我第一次來沒找到,轉了一圈才發現。 唯一不夠滿意的是電視不太好看,要自己開會員,衞星電視衹有一個台。 
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