Yukimurasaki

The Hida beef at dinner was absolutely delicious.

I stayed with my two-year-old daughter and stayed in different Japanese-style hotels many times. This time I booked two hotels in Shinhotaka/Hirayu Onsen. This is the first one. The location and view of the hotel are very good. The decoration is very good. Food is good. The front desk supervisor sister is also very good and hard-working. I would like to praise her. He also said that there are currently not enough staff to require tolerance. But some services are not in place. The hot spring pool and floors were not cleaned properly and there was a lot of moss. I almost slipped and fell several times! It was too dangerous and felt dirty. Perhaps to save money, the heating was not turned on in the passages and the entire public space was too cold. In addition, you can actually pull your luggage into the room from outside. . I was worried about the tatami mats in the passageway I came all the way to. . There are also concerns about overall hygiene. People have to take off their shoes when entering the hotel, but wheels are not required 😂 Two waiters in the restaurant. One can also make the other girl keep a straight face the whole time. When the small basin was dirty and I asked for it to be replaced, I was told "No" - I don't know what kind of Japanese service this is. In addition, the hotel (the day I stayed) was mostly occupied by foreign guests. . The menu is also in English in Japanese format (haha!). It is estimated that this restaurant mainly caters to Western customers, but it is not a traditional Japanese service.

The environment is average, a bit cold without floor heating. The service is also average, without enthusiasm.

The hotel is one of the rare hotels in mountainous areas with private baths in the rooms. The hot spring water is very comfortable. Although it is spring, there is still heavy snow on the way up the mountain, and it is a bit far from the city. It is recommended to drive yourself or rent a car. Soak in the hot springs and enjoy the misty mountain scenery. Dinner is Hida beef and lobster meal

Comfortable experience☺️

Great service, comfortable room