Remarc Guest House

It is not a guest house in any way, shape or form. It’s a load of rooms in someone’s house, you let yourself in and out, have to clean before you sit down. I can confirm what other reviewers say, from the inaccurate listings (there is no airport shuttle) to lack of communication about checking in, the smell as you enter, which might account for the “sleepy” person other people have met! and massive lack of cleaning or any pride in what’s being offered. I would never bother with this place again, I’d rather pay the extra for a proper establishment somewhere closer and cleaner!

Experience to forget. They changed my reservation on the SAME day of departure without giving me any explanations or any way to organize myself. Once I arrived at the Guest House, the receptionist, a completely incompetent person (seemed to have "come down from the clouds"), not only he did not give me any help to solve the problem, but he did not even answer the doorbell (and the house is in a completely dark area). Fortunately, I realized for myself that the front door was open. Then I called the "property contact number" and the guy tells me that they moved me to another hotel (that's true. They sent me an email, but if it is sent on the same day of the reservation it is not easy to see it during the trip) and after having begged him to book a taxi to the hotel of destination (it was 2 am and not living in the area it was difficult for me find a taxi sevice) on the second call I finally be able to have a taxi to reach the Hotel Desalis (but since it was obvious that I was in trouble, why didn't he propose to call a taxi for me during the first call?). At the Hotel Desalis the service has been better but the rough way in which they moved my reservation can only make me evaluate the service truly unprofessional.