Red Roof Inn Tallahassee - University

My husband and I had an okay stay. The check In was awesome the lady is very sweet.. But the room could have used some more cleaning. But hey it's a Red Roof.

everything was so good

Excellent price. But the room did not have a refrigerator or an oven. For a one night stay it was fine but for floks stopping over for multiple nights this may be an issue

I got put next to some loud people who were banging and loud all night. I tried to call the office 3 times to see if I could get a room change, no response. On top of all of that, the sheets/covers were dirty and the ceiling was peeling and looked like it was about to fall in. Also, it was under 30 degrees and the heater in my room didn’t work I also couldn’t get in contact with them to get me room switched.

Not maintained well

The staff is what made the stay really great. We arrived pretty late and the temperature had dropped. The heater wasn’t working in our rooms and the front desk was quick to transfer us to different rooms. They were quick to respond when we needed additional towels and always had hot free coffee in the lobby available. Everyone was very pleasant. The main drawback was the cleanliness of the rooms when it came to bugs. We saw some tiny baby roaches in both rooms/ bathrooms. However, both beds were clean! The bathroom tub in one of our rooms was also not super clean. But I can give benefit of the doubt that it’s probable maybe the room hadn’t been fully turned over since we had to change rooms at 1 am when we arrived. The hair dryer was also broken in our room. The main thing that would help this property is doubling down on fumigating for the bugs. Other than those setbacks - we had a good stay for the price and what we were looking for. The staff is great and helped enhance our experience. Location was good for dining experiences and stores.

Great service