My friends and I visited a hotel together, a party of five. We arrived on Thursday evening and were assigned to two rooms. Since we were five people, one had to sleep on a terribly thin mattress, feeling the springs in her back. Moreover, we couldn't open the windows or control the air conditioning as it was preset, leaving one of us sweating in 25-degree heat. After much back and forth, one of us was given a new room, which was much better. The breakfast was decent, but it was inconvenient that we had to hang out a sign if we wanted cleaning service, as it wasn't provided daily. Additionally, the sauna in the spa cost 20 euros per person, and the staff were sometimes unfriendly, which was a letdown. We also felt the personnel at the spa were not very accommodating during our treatments. However, the hotel itself was clean and conveniently located within walking distance of both shopping areas and the old town. In terms of safety, we noted that it was impossible to open the window in one of the rooms, which raised concerns regarding fire safety.