Swissôtel Tallinn Reviews

Response from Property: Уважаемый Виктор,Большое спасибо за Ваш прекрасный отзыв и высокую оценку Swissôtel Tallinn.Мы очень рады слышать, что Вам понравились красивые виды с высоких этажей, чистота отеля и работа нашей команды. Особенно приятно знать, что Вы отметили вежливость персонала и быстрый сервис.Благодарим Вас за рекомендации и будем искренне рады приветствовать Вас снова в Swissôtel Tallinn.С наилучшими пожеланиями,Olesja TumilovitsFront Office ManagerSwissôtel Tallinn

Response from Property: Dear Guest,Thank you very much for your excellent rating and kind feedback.We are delighted to hear that you enjoyed your stay, especially the beautiful room on the 26th floor with its stunning view of the Old Town and the Baltic Sea. It is also wonderful to know that our team made a positive impression and that you were satisfied with the breakfast.Your kind words mean a lot to us, and we truly appreciate your recommendation. We hope to welcome you back to Swissôtel Tallinn in the future.Best regards,Olesja TumilovitsFront Office ManagerSwissôtel Tallinn

Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We are pleased to hear that you had a good stay with us and appreciate your positive rating.We hope to have the pleasure of welcoming you back to Swissôtel Tallinn on your next visit and providing you with an even better experience.Best regards,Olesja TumilovitsFront Office ManagerSwissôtel Tallinn

Response from Property: Dear Guest,Thank you very much for your excellent rating and for taking the time to share your feedback.We are glad to hear that you were satisfied with the cleanliness, surroundings, and service during your stay. At the same time, we appreciate your constructive comments regarding the in-room technology and the rain shower. Please rest assured that we will review these points with our maintenance team, including the descaling of the shower, to improve the guest experience.Your feedback is very valuable to us, and we hope to welcome you back again soon for an even better stay.Best regards,Olesja TumilovitsFront Office ManagerSwissôtel Tallinn

Response from Property: Dear UNCLE yechun,Thank you for your kind feedback. We are delighted to know that you enjoyed both our central location and the beautiful views from your room. It is wonderful to hear that the quiet and comfort contributed to your stay.We hope to welcome you back soon for another pleasant experience.Warm regards,Roxana GheorgheGeneral ManagerSwissotel Tallinn

Response from Property: Dear Guest,Thank you for sharing your feedback and for giving us a 7.5 rating. We’re glad to hear that you enjoyed our excellent location and found the cleanliness of your room satisfactory.We sincerely apologize for the poor service you experienced at breakfast and the delay with your cappuccino. This is certainly not the standard we strive to provide, and we will review this with our team to ensure a smoother and more attentive service in the future.We also apologize for the noise from the air conditioner affecting your rest. Your comments are valuable, and we will look into solutions to improve guest comfort.We hope to have the opportunity to welcome you back for a more enjoyable and restful stay.Warm regards,Olesja TumilovitsFront Office ManagerSwissotel Tallinn

Response from Property: Dear Guest,Thank you for your kind words regarding the cleanliness of your room, the beautiful view, and our spa facilities. We are delighted to hear that you had a positive experience and look forward to welcoming you back in the future.Warm regards, Roxana GheorgheGeneral ManagerSwissotel Tallinn

Response from Property: Dear Kasun,Thank you so much for your kind feedback! We’re thrilled to hear that you had an amazing stay and enjoyed our beautiful and clean hotel.We truly appreciate your comments and look forward to welcoming you back for another fantastic experience!Best regards,Roxana GheorgheGeneral ManagerSwissotel Tallinn

Response from Property: Dear Ericccccccc,We truly appreciate your kind words! It’s great to hear that you enjoyed our convenient location, the stunning city views, and the high-quality breakfast—especially the make-your-own muffins!We look forward to welcoming you back for another memorable stay.Best regards,Roxana GheorgheGeneral ManagerSwissotel Tallinn

Response from Property: Dear Guest,Thank you for your kind review! We're delighted to hear that you enjoyed your stay, found the location convenient, and appreciated the spacious room with all the amenities. It's great to know that your one-night stay was enjoyable!We hope to welcome you back for another wonderful experience soon.Best regards,Roxana GheorgheGeneral ManagerSwissotel Tallinn