Home2 Suites by Hilton Tampa - USF/Near Busch Gardens

Location: The hotel is conveniently located near USF and Busch Gardens, offering easy access to key destinations within walking distance or short drives, which enhances the overall convenience for visitors.(based on 1 review)

A comfortable 2-night stay, my first time at this hotel (though not my first time in Tampa). Super lovely, warm and friendly welcome upon arrival, and my room was ready before official check-in — bright, spacious and clean. They only seemed to have one luggage cart at the time, and it had seen better days, but I managed to get everything upstairs! My room felt very stuffy. Even though I had the a/c on 66, the temperature on the wall suggested it never dropped below 70. The hallway was also very warm (I think the heat was on), so I was grateful for some temperature control in my room. Bed was clean and cozy, but the mattress and pillows far too soft for my liking. Decent gym with a guest laundry attached, but all treadmills were out of service during my visit :( Parking is free, but do make sure you grab a parking pass for your vehicle. Location is literally on the USF campus, and there are several restaurants and shops within walking distance, but mostly fast food. There’s also a Publix a 4-minute drive down the main drag (though I chose to walk there). Far more convenient if you have a car, I’d say :) Biggest negative? Super thin walls — the lady in the room next to me was on the phone for ages and I heard every single word she said… I could also hear people walking/thumping about in the rooms above. I think the hotel is aware of the very thin walls and floors, as they do provide earplugs near the bed! Though I don’t think it has anything to do with a “noisy city” (see photo) SIDE NOTE: Housekeeping are super sweet and some of the hardest working staff I’ve ever encountered!

I’ve had to call the front desk the last two nights because of loud noise, and it’s now after midnight with still no help. I can’t get any sleep, and the staff doesn’t seem to care at all. This is the worst customer service I’ve ever experienced. I would never stay here again or recommend this place to anyone.