Hyatt Place Tampa Airport

the hotel looked great on the internet. My wife and i (senior citizens) and handicapped) arrived late afternoon after driving 4.5 hours. The hotel is being renovated. unable to park in front of the hotel because of construction we had to park in the back near a dumpster. the parking lot was filled with construction debris. the back door led to a makeshift check in desk. I would have left but we were exhausted from our road trip. We checked in and proceeded to the elevator nad construction workers were in and out carrying construction demolition debris in and out of the elevators. We were very disappointed in the mess and decided to stay because we had medical appointment the next morning.. I fell we should have been notified about the major construction when we booked the room which cost $293 for 2 nights.. In the day the construction noise was annoying. . What a mistake staying at this hotel.. This was the worst 2 day hotel stay ever. I feel that i should be compensated with a refund.

Overall that was a very decent stay at hyatt. And the service is acceptable.

We stayed here during our move from Pennsylvania to Florida, and it was by far the most traumatizing hotel experience of our lives. From the start, the hotel felt unsafe — under renovation, main entrance closed, creepy unfinished elevators, and even our toilet didn’t flush. But what happened at 12:30 a.m. turned into a nightmare. While my daughters were sleeping on the sofa bed, the sprinkler above them suddenly exploded with tremendous force. Filthy water poured directly onto them while the fire alarms blared. We panicked, thinking it could be gas or chemicals, and ran out drenched, terrified, and disoriented. My daughters were crying in fear, the entire room flooded in minutes, and I even felt an electric shock while trying to rescue important documents from the water. This flood almost ruined our passports, birth certificates, college and vehicle titles, electronics, and our clothes. The worst part? No hotel staff showed up for 30–40 minutes. We were left alone, in shock, surrounded other guests who had evacuated their rooms. I was so desperate that I had to call 911. When firefighters arrived, they confirmed this was an incidental event, meaning no one in our room was at fault. And yet, when a hotel staff member finally appeared, instead of helping, he tried to suggest we had “provoked” the sprinkler — an outrageous lie, as my daughters were asleep when it happened. Later, the hotel’s insurance dismissed our case, mocked my concerns about my daughter’s ongoing nighttime anxiety, and never followed up. The only “compensation” we received was a refund for that one night. This was not just inconvenient — it was unsafe, traumatic, and handled with shocking negligence. No family should ever have to go through what we did. I am sharing this so that others are warned: for your safety, do not stay at this hotel.

Hotel was under construction at the time, so there was really no common areas, loud noises, many construction workers about....really a negative experience. I don't believe that I was ever informed that there would be construction, and would have found a different hotel if I had known.

This U.S.-based Hyatt Place recognized my Globalist status and upgraded my room at check-in. In addition, the Globalist 2 waters in a bag (with an extra snack amenity) was ready and waiting. Likewise, the requested extended check-out was not an issue, and all the staff encountered were very courteous. This was a comfortable stay!

The night auditor Chris and front desk Danny were extremely accommodating and just generally fantastic! Very knowledgeable and helpful. The rooms were clean and cozy and quiet, the breakfast was filling before our cruise. The pool was spacious and we received fresh towels while we were swimming which was wonderful.