Novotel Tangerang Reviews

Response from Property: Dear Mrs. Khaoeirun Nissa,Warmest greeting from Novotel Tangerang!Thank you so much for your willingness to fill the feedback. We are pleased to know that you are satisfied with our services in our property. We do apologize about the toiletries and utensils as written on your feedback, it is absolutely not the level of service we aim to provide and we will be addressing this issue with our housekeeping team to ensure that it does not happen again in the future. Thank you so much for your kind review, we will note these things to improve.Thank you and we are looking forward to welcome you again at Novotel Tangerang.Best Regards,Maria IreneFront Office Manager

Response from Property: Dear Mr. Chung,We very much appreciate your comments regarding your stay at Novotel Tangerang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Maria IreneFront Office Manager

Response from Property: Dear Anonymous User,Warmest Greeting from Novotel Tangerang,It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ressa AFront Office Manager

Response from Property: Dear Anonymous User,Warm Greeting From Novotel Tangerang,Thank you for taking the time to share your feedback. I am delighted to hear that you are pleased with the overall outcome. Your satisfaction is of utmost importance to us, and it is always rewarding to know that our efforts have met your expectations.If you have any further thoughts or suggestions, please do not hesitate to reach out. We value your input and are committed to continuous improvement.Thank you once again for your kind words.Best regards,Dhaniel JAsst. Front Office Manager

Response from Property: Dear customer, Thank you for your wonderful review of our hotel! We are delighted to hear that you enjoyed your stay at our hotel and look forward to your visit again. good luck,

Response from Property: Dear customer, Thank you for your wonderful review of our hotel! We are delighted to hear that you enjoyed your stay at our hotel and look forward to your visit again. good luck,

Response from Property: Dear _TSSG671aof1****Thank you for taking the time to tell us about your experience at the Novotel Tangerang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel Tangerang, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Novotel Tangerang

Response from Property: Dear NeyoThank you for taking the time to tell us about your experience at the Novotel Tangerang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel Tangerang, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Novotel Tangerang

Response from Property: Dear Guest user,Warm greeting from Novotel Tangerang,Thank you for your feedback. I appreciate your positive remarks regarding our recent work. It is always encouraging to know that our efforts are recognized and valued.If you have any further suggestions or comments, please feel free to share them. Your insights are invaluable as we strive for continuous improvement.Best regards,Dhaniel JAsst. Front Office Manager