Top 5-Star Hotels in Tangerang

Beautiful environment, good service staff

FM7 Resort Hotel near Jakarta Airport offers an extensive range of facilities, including cafes, restaurants, and spa services. Its convenient location near the airport and free shuttle service are definite advantages. However, the hotel could improve communication regarding requests through chat, and some guests have experienced slow check-in procedures at the reception. FM7 Resort Hotel provides a welcoming touch with nice welcome drinks for guests, adding to the positive aspects of their hospitality.

located in tangerang,this place is connected to tangcity mall. it took about one hour just to checking in. in the room there were some stain spots on the wall and the sink was not clean enough

The services so far so good. We enjoy it so far. All variant for breakfast in basically is well, but we suggest to add more variant (especially pastry variant--because my youngest brother need more muffins😀) Hope this services more increase the quality and Grand Zuri Bumi Serpong Damai can improve more and more.

The room was very tiny especially the non window (i think if the room was tiny as that must have atleast small window coz really hardly to breath). We requested for room with window and they granted the request. Food was great especially the desserts.

I appreciated the great kindness and hospitality of all the staff, but in practice when you arrive, you have a personal supporter to whom you can ask anything. Ok they are paid for this, but they do their job with passion and make you feel comfortable. The hotel is comfortable, equipped with a swimming pool, of course outdoor, a great restaurant for breakfast, lunch or dinner. It is the home of wedding parties. The hotel has a very good Wi-Fi, clean rooms, comfortable bed.A little negative comment: air conditioning in the room is not particularly silent and the noise of the outside traffic is too high in the restaurant. Being close to the industrial area, there are no attractions in the surroundings but the economic taxis allow you to reach the center of Jakarta with a little cost.

The location of the hotel is good, it is super convenient to go to the ancient city of Hoi An, the swimming pool is very good, the transportation is convenient, and the shopping spots are basically very convenient to arrive. The breakfast decoration service is very good and the lobby is also very suitable for rest. recommend!

Hotel with great customer service team. We stay inside 2 single bed room. We have fantastic stay too. Refillable water jug, shampoo&soap. I support these actions as they are towards to environtmental friendly approach.there is aiport shuttle between hotel and jakarta airport.it is free of charge.only hoka bento reataurant nearby the area, it is for take away service only and not for dine in. Never notice there is cafe or supermarket nearby. Daan mogot mall is nearby but you will need to take a grab.

This facility is clean, however, I got a room which ac was broken plus the window seal was already bad so the outside noise was loud in the room. I asked the change of room but it was full, so I had to bear with the room which ac was rather hot. I slept without blanket. Furthermore, if you drive a car, the parking lot was designed tremendously narrow between building pillars. It takes skill to maneuver your car to park and avoid scraping your car against the pillars. Another matter was to many guests not wearing masks at the public area yet the staffs could not do anything about it, mostlikely because there were to many guests or the staffs were simply didnt care anymore.

Great place to stay for families, close to Jakarta International Airport CGK. The breakfasts are amazingly good and generous. The rooms are spacious and clean. AC works perfectly. Safe neighborhood, and the free shuttle is so useful. The staff is the best: very friendly, so helpful, and very kind. The pool is very fun for the whole family. The food from the restaurant is yummy, and the wifi is fast. We stayed there a couple of times and loved it every time. Our little 10-year old wants to add this: ”I love the breakfasts because their fried rice is awesome aaaand the fruits. One of the most respectful hotels I've been to in my LIFE!”