Alabaster Motor Inn Reviews

Fantastic location with a short walk to the cinema, manning river hotel and shopping centre. Beautiful large room and good sized shower. Definitely will book here again

Room is cleaned; neat and clean towels. But the smell of an old room when you walk in, it’s really unpleasant. Overall, very friendly reception and clean. It’s good for short stay.

Very clean and good motel. The room was great and the bed very comfortable. The only drawback is that it's a bit far out of the centre of town.

Great little room which was very clean, good service and just across from the cinema which was good, not too far of a drive to get to the shops.

Great location.Few restaurants right across the road so convenient.Check in/out was easy. Room was renovated and very clean.Shower was strong.Towels are soft and clean.Everything was so good and no complaints at all.Will come back again.

This is a gem of a hotel. Very clean and modern rooms. Loved the milk and bickies. Had to charge my EV as local EV outlets out of order. They did everything possible to help me get it done. Big shout out to Evie. What a gifted young lady. Such great customer service. Nothing was a problem. A worker that the owner or Lessee needs to look after because she is special. Great Pub across the road with awesome food. Will be back

A very welcome room, booked last minute direct with the hotel and couldn’t be happier. A king size bed, clean and modern room, wonderful shower - ground floor and great parking. I have traveled to Taree for work for 8 years now and once I found The Alabaster, I try not to stay anywhere else. I have seen the hotel rooms be upgraded over the years and am glad to see the new owners are also taking pride in it and are offering cheerful service too. It is much appreciated when on the road for work.

Travelled with my elderly father, booked and received confirmation for deluxe twin room. I received a blank email from the motel 3 days prior to the booking, I replied informing them there was no message in their email and I confirmed my booking confirmation number but had no acknowledgement from them. On checkin I paid for the Deluxe Twin Room but given a 1x Queen bed room, went back to reception and manager told me there was a Twin room booking that had not yet arrived and could put us in that room however it was upstairs and I explained my father can not manage stairs and I noted ground floor room in booking. No apology or explanation as to why my twin room booking was overlooked/overbooked but he did offer a trundle bed for the queen room, which made it crowded in the room and bed not overly comfortable. As it was a one night stay it was ok but if we had stayed longer than I would have demanded to be moved to the correct room that I booked and paid for. Room was clean, tidy and renovated. No milk in fridge to have with coffee/tea. Could smell cigarette smoke from person standing outside our room. When booking a specific room type, you expect to get it, and because of this experience I’m not sure I would stay there again.

This Motel has been allowed to deteriorate with little to No maintenance. There was a pot plant outside our room full of stagnant water. The water feature at the entrance was growing fungus, The floor to our shower was broken. The shower recess leaked and the shower rose dropped constantly. There was a cigarette butt bin outside, encouraging smoking and the odor that goes with that. The room itself was filthy.

I can’t recommend highly enough for the care and cleanliness here , they will go out of their way to accomodate you ! The rooms have been done up and so clean and fresh Beds are very comfortable Great location a walk across the road to the club to eat with great meals Lovely people

Booked a night’s stay. Seemed good value as website listed my Queen Room at $125 a night. I rang to book and the price had become $145. I did not worry as this still seemed reasonable and websites - well they are not always reliable. Later I realised I did not get a confirmation so I emailed asking for this but got no reply. Fair enough, it’s January and a busy time. I was disappointed that on arrival the price had now become $175. I realise I should have queried this at the time but after a long drive was too tired. Really, they need to get themselves organised or lose custom. Apart from all that the room is quite adequate.

An exceptional motor inn. Very clean and very comfortable bed. The staff were extremely friendly and helpful . Great wifi, strong shower and most importantly crisp clean white sheets . Highly recommend this little country gem