Ambassador Motor Inn

Place is vey well kept. Great reception and very helpful staff. One of the best places to stay during our NZ trip.

Was an excellent stay, very clean, great amenities, lovely pool and trampoline for kids. Staff very friendly! Would definitely stay again

Office lady very helpful and made us out of town guests very welcome

The host / owner went above and beyond to make our stay a successful business trip. the facilities are excellent. we will definitely book with the Ambassador Motor Inn again

Really helpful friendly manager. Nice modern facilities. We had 2 cars and it was no problem!

Super friendly and accomodating for a busy family stay. Clean rooms with really comfy beds. Just such a hassle free stay, with a relaxed, lovely host. The girls and boy who do the rooms are extra accommodating, friendly and helpful too. Excellent location, cool pool…..Would I recommend? Absolutely 💯

We had misfortune of booking and staying at this motel. The motel lady Kerry-Ann behaved really harshly when we were late to check out by 5 minutes. I was travelling with my 80-year old father-in-law and my 4-year old son. Due to some reasons, we got a bit late to check out by few minutes. I requested late check-out by one hour and she refused it strictly (did not allow even 5 minutes). Afterwards, she came at the door at the stroke of 10 o'clock and I said we are almost ready and would leave in few minutes. She started behaving rude and we were literally thrown out of the door with my kid and family. Never had such horrible experience in NZ. Poor manners. She said she took an early check-in because someone paid for that! How can they allow an early check-in just after 30 minutes of check-out? When I asked for early checkin day before my travel, she did not agree easily and said maximum she can do is two hours before 2pm! That means different standards for different customers or just plain lies? The day before my travel, my kid had lot of vomiting and diahrrea and I requested that if she could cancel my booking and refund the amount. She hassled us lot and told she would cancel the booking only if she could onsell. Nowadays, after the covid age, most of the motel owners are flexible enough with bookings and they allow cancellation due to medical emergency! Finally I had to travel with my sick kid because I did not want to lose out the amount. We also saw a big notice inside room threatening for fines if dishes are left unclean, moving furniture etc. The motel also charges 3% surcharge over the total price because of credit card payment and there is no other way to pay (so be ready to shell out that extra 3%)! The motel owner needs to take some lessons on humanity. She needs to learn how to behave with customers. Customers need to be treated with respect. Please be careful while dealing with this motel and be ready well ahead of your check-out time. Otherwise, be ready to be kicked out rudely.

Office lady was very friendly and helpful. Room was nice.

Friendly staff, super clean and well equipped comfortable unit in a very tidy, well maintained complex. Great bed, quiet room, despite being on a busy road. Thank you Rose for going above and beyond to make our stay fabulous. All staff were very helpful. Would definitely recommend to others.