Ramada by Wyndham Tbilisi Old City

Facilities: Guests appreciated the comprehensive facilities, including indoor and outdoor swimming pools, a spa, and a gym. The rooms are spacious and well-equipped, providing comfort and relaxation. The hotel's restaurant offers a variety of delicious dishes.(based on 17 reviews)

Hotel itself was fine along with the breakfast. The spa was amazing, but I had 2 big problems with the hotel which is service and cleaning: 1. Cleaning: Rooms were not cleaned 3/12 days of the trip where we had to request multiple times those days to clean and sometimes it wasn't even cleaned properly as the room had multiple dead bugs on the floor, especially under the nightstands. 2. Service: The day I checked out my gold bracelet went missing after the cleaning that morning (my friend stayed an extra day). I dug through trash outside after a long battle for them to take me there. We searched the whole room, I spoke to cleaning and more. As I left (15) I spoke to front desk. On 16&17th I emailed. On 18&19th I called. On the 19th I was finally helped and told that he will finally ask around and email me back. It took 5 attempts for them to start bothering and it has ruined the experience for me. If you go really take care of your belongings, but the location is great and so is the pool.

There was a construction going on beside the hotel, no one informed us. Couldn’t sleep or rest at all, when we informed, they didn’t care, they can’t do anything. I got 3 room cards and I had check out early, there was only 2 cards with me other card was in the room. I was already late for airport, the night staff said; They need to check the room otherwise there would be a charge. I told him to charge right now I can’t deal with this anymore it’s ridiculous. I had to pay extra money just because I left the card in the room. There is not enough bath towels or water. When I asked to night manager, got no response “Everything is closed”