31, Jalan Kangkar Tebrau, Tebrau, Johor, 81100, MalaysiaView Hotel Details
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1 night
KSL Hot Spring Resort Guest Reviews
4.1/5
Very Good
1221 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities3.9
Service4.1
Cleanliness4.2
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All reviews(1221)
Positive reviews(1144)
Reviews with photos/video(351)
Convenient parking(30)
Perfect for business trips(25)
Tasty food(21)
Loved the view(16)
Great swimming pool(16)
Strange smell in room(16)
Clean bathrooms(14)
Stayed multiple times(8)
Negative reviews(77)
JoceLL10
Superior King Room
Stayed in Feb 2025
Couples
4 review
3.5/5
Posted on Feb 17, 2025
Stayed here a couple of times. The location is not the most convenient, but it is quieter than the busy areas. There’s a nice hot spring and some amenities like the gym and swimming pool. However, the rooms are a little old and dirty (can tell from the bedsheets). Good value for money nonetheless!
Joanna
Superior Twin Room
Stayed in Feb 2025
Family
73 review
4.0/5
Very Good
Posted on Feb 15, 2025
Good place to stay on weekend when come to visit Johor Bahru. The hot spring open since 4pm to 8pm
WAN FARIHAN
Superior Twin Room
Stayed in Feb 2025
Booked for others
17 review
4.5/5
Great
Posted on Feb 16, 2025
Located in the heart of town, this hotel offers great value with reasonable prices. The rooms are clean and spacious, and the staff is friendly. While the Wi-Fi could be faster, the breakfast buffet is excellent, nice gym, the pool and hot spring area are relaxing. A solid choice for a convenient and affordable stay.
Jjaffar
Superior King Room
Stayed in Jan 2025
Couples
15 review
3.0/5
Posted on Jan 26, 2025
Easy check in with trip.com booking confirmation. Reasonable size room. Simple amenities provided in room and toilet. Basic breakfast provided outside hotel near the swimming pool.
Jjaffar
Superior Twin Room
Stayed in Jan 2025
Couples
15 review
2.7/5
Posted on Jan 26, 2025
Check in and out is convenient. Location is good if you drive. Basic tea coffee and sugar provided. Toilet amenities include showers gel, shampoo and toothbrush set. Simple breakfast provided near the swimming pool outside the hotel.
Room is a good size and clean. There is noisy sound in the toilet though. It goes off if I turn off the lights.
Karen_C
Deluxe Twin Room B
Stayed in Jan 2025
Family
2 review
3.5/5
Posted on Jan 13, 2025
We were somewhat disappointed to hear when we arrived (after getting stuck in traffic for hours from Singapore) that the hot spring spa only operated from 4pm to 10pm (maintenance issues? Previous operating time of 8am to 9pm made more sense). We arrived at 9:45pm and were informed the latest free checkout was 12pm, so there was no chance of using the spa at all. Also, although our booking stated that there was breakfast for 2 guests and 3yo ate free, the hotel tried to charge us for an additional adult saying that the 2 free pax were for 1 adult and 1 child. Lastly, the tiles near the breakfast and pool area were so slippery, my 3yo slipped and got hurt in the fall. Room was nice and clean, but all the other things weren’t great!
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Guest User
Superior King Room
Stayed in Jan 2025
Travel with friends
3 review
3.2/5
Posted on Jan 16, 2025
The hotel’s cleanliness could be improved, with worn towels and bed linens. The location is somewhat remote, but overall, the experience is still satisfactory.
Anonymous User
Superior King Room
Stayed in Jan 2025
Business travelers
3 review
3.0/5
Posted on Jan 7, 2025
Price is affordable with free parking
Hotel cleanliness is average
In room was poor, no laundry bag provided, no toilet paper provided, sink is stuck and dirty .
Breakfast included in my bookings, food provided very limited, for egg lover u can get all kind of egg, half boil egg, sunny side, fried egg , hard boiled egg, scrambled egg.
Anonymous User
Superior Twin Room
Stayed in Jan 2025
Travel with friends
6 review
4.2/5
Very Good
Posted on Jan 5, 2025
Over all stay experience was good. It’s just the building itself look old but the room was still maintaining in good condition.
Anonymous User
Superior King Room
Stayed in Feb 2025
Travel with friends
19 review
3.5/5
Posted on Feb 23, 2025
The quality of toilet paper and breakfast needs to be improved.
Saifool
Deluxe Twin Room B
Stayed in Dec 2024
Couples
4 review
4.5/5
Great
Posted on Dec 28, 2024
The lobby was so impressive big and cozy.. The receptionist name Zahid was super cute and nice. Check in super easy. The hallway to the room was nice. The room and toilet was clean. The room alao very spacious. The bed was comfortable. Breakfast selection was average. Really recommended 👍👍
Traveller16789
Deluxe King Room
Stayed in Dec 2024
Couples
3 review
2.7/5
Posted on Dec 30, 2024
only the bed is good, too slow check-in, breakfast is totally not good not delicious less selection
xpxpxpxp
Deluxe King Room B
Stayed in Jan 2025
Couples
5 review
4.0/5
Very Good
Posted on Jan 12, 2025
It was a decent stay considering the cheap price. The room is rather clean and spacious
MandyTeo
Superior King Room
Stayed in Dec 2024
Other
4 review
2.7/5
Posted on Dec 25, 2024
Budget travel , simple hotel bfast , offers hotel spring soa inside the hotel( 4pm to 6pm. Swimming pool is big with kid pool as long. BREADFAST is by the pool with greenery nature
One of the choice for budge travel , though abit far from KSL mall , city square 9.8kkm away & abo9ut 20mins cab ride
There a mini marr in rhw hotel.
Anonymous User
Deluxe King Room
Stayed in Dec 2024
Couples
12 review
3.7/5
Posted on Feb 26, 2025
our stay was great. the buffet breakfast is right beside the pool and selection was okay. didnt manage to try the hot spring!