Guest User
January 24, 2024
I am Iranian, I live in Spain, I came to Iran as a surprise from my family and decided to stay in a hotel. The hotel is very luxurious in terms of construction, in terms of service, unfortunately, it is not luxurious and quality in service for travelers living in the hotel. Because it rents the halls in the hotel space to companies, it reduces the quality of service to the hotel's main passengers for the seminar, all the meeting spaces are filled with non-residents of the hotel. The cafeteria, the restaurant and even the pool are full of non-residents.The hotel does not have the capacity to perform adequate tasks.Staffing and quality of service are low.Lack of staff proficiency due to familiarity with foreign languages, pain and fatigue of staff , lack of hygiene, uniforms of customers, appearance of appearance, observance of tone of speech, observance of staff silence, addressing of the customer, addressing of the colleague, lack of mastery of the food menu ,.Hotel related city taxi transportation services have a high charge for an additional and unreasonable amount.I think we need to change the process greatly in favor of hotel travelers.
Original TextTranslation provided by Google