Family-friendly Hotels in Tela

We checked into the Indura Beach and Golf Resort Curio Collection by Hilton in Tela, Honduras on July 22 to July 24, 2024. We booked through Priceline we paid $387.98 and stayed in room 22 202. The business committed to providing a safe experience. However an injury occurred at the result of failed upkeep to the property. We have called multiple times without answer or resolution. We tried to speak with management while on the property. Each conversation ending with a promised phone call but no one has gotten in touch with us. In the morning of July 23, we were swimming in the pool when my husband got a deep cut on the bottom of his foot. It bled so much that it took multiple people to clean it up and it took a lot of towels, gauze and tape to help stop the bleeding. The pool has a ton of loose tiles and some sharp edges. This was the first morning of an eight day vacation. He is in pain to walk on the foot and is unable to go on the beach with sand and salt water getting in the wound. As a Hilton Honors member and simply as a paying guest, I expected more in terms of customer service. We have spent so many hours trying to find resolution with no avail.

With a stay at La Ensenada Beach Resort - All Inclusive in Tela, you'll be 1.7 mi (2.7 km) from Tela Beach and 7.6 mi (12.2 km) from Jeanette Kawas National Park. This beach hotel is 1.1 mi (1.8 km) from Municipal Market and 1.2 mi (2 km) from Central Park.Relax and unwind with massages and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a complimentary water park, and a health club. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.Enjoy a satisfying meal at Blue Marlin serving guests of La Ensenada Beach Resort - All Inclusive. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Tela? This hotel has facilities measuring 9200 square feet (855 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 161 air-conditioned rooms featuring refrigerators and minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and coffee/tea makers.