New Travel Beach Hotel & Resort

Although we enjoyed our stay here the overall impression of the hotel is that it really needs updating. The rooms were tired, with many issues such as dated curtains that were either open or closed. As we had a ground floor beach front villa this gave little/no privacy if the curtains were open. Net type curtains in the main bedroom at least would have improved this. The air-conditioning, although worked well, broke down whilst we were staying and leaked lots of water onto the bedroom floor. The rooms are sp**** and not really made to feel comfortable, very basic, and the decor throughout the hotel is tired looking. The dining experience was, at best, ok but the dining moved after the weekend to the beach front bar which in all honesty looks pretty bad. This felt a little unclean and the bar area/cooking stations didn't look great. Some of the staff where not the happiest but generally they were younger and working 'out of season' for Thailand. Staff - As stated most were friendly some not so. The reception was always quick to address any issues; Particularly when the air-con broke the engineer responded & fixed the issue very quickly. Having said all of that we practically had the whole hotel to ourselves and as such enjoyed the large swimming pool and surrounding area. Nearby there are quite a few local restaurants which we visited as the hotel food was ok but expensive (by Thai standards) for what it was and these were great. In summary I'd our stay was ok.