7/10 Lam, Lam Kaen, Phang Nga Province, 82210, ThailandView Hotel Details
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Khaolak Emerald Beach Resort & Spa Guest Reviews
4.5/5
Great
72 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.4
Service4.4
Cleanliness4.4
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All reviews(72)
Positive reviews(71)
Reviews with photos/video(35)
Awesome rooms(22)
Loved the beach(14)
Delicious breakfast(13)
Large rooms(11)
Convenient location(11)
Close to beach(9)
Perfect for kids(8)
Great swimming pool(8)
Negative reviews(1)
Wirunya Jirattakarn
Deluxe Room
Stayed in 2024년 8월
Couples
8 review
5.0/5
Outstanding
Posted on 2024년9월9일
We love it here 🙂 was nice place to stay! Pool 🏊 Beach 🏖️ very quiet from center
6/8
KKinfinity
Deluxe Room
Stayed in 2024년 9월
Couples
17 review
5.0/5
Outstanding
Posted on 2024년9월13일
Nice nice nic nice nice nic
Wu Yu Ling
Deluxe Grand Family Room
Stayed in 2024년 4월
Travel with friends
16 review
5.0/5
Outstanding
Posted on 2024년4월10일
Good hotel, good service but slightly too crowded on weekend
Guest User
Deluxe Pool View Room
Stayed in 2024년 2월
Solo travelers
4 review
4.7/5
Amazing
Posted on 2024년2월22일
This is not a holiday for anyone who is not capable of walking. All of the rooms involve needing to go upstairs or walk for a while and there's not very even-footing available for those that can't walk very far. Even just to get into the lobby or into the restaurant you need to be able to walk upstairs a lot.
When you first arrive they do give you a quick rundown of all of the facilities available and they supply a map. Then someone will escort you to your room via golf cart. The front desk staff are very informative and helpful. The staff in the restaurant are very quick but not particularly informative. The first time you walk in nobody explained how the buffet works. You should approach the staff and give them your punch card before you get food.
The masseuse was excellent.
This part of the resort actually has quite a few restaurants and shops and a pharmacy in the area which is different to a lot of the hotels in Khao lak, so that actually makes it much better than some other places where you would have to get a taxi into the town centre to see anything.
The beach is beautiful and perfect for people that like to see little creatures as there are plenty of crabs around.
Aizan
Deluxe Family Room
Stayed in 2023년 6월
Business travelers
11 review
5.0/5
Outstanding
Posted on 2023년8월9일
wonderful breakfast. estate is huge but at low occupancy due to off season.
wonderful manager n staffs who helped us deal with faulty booking platform (NOT TRIP. COM)
Mommy and the Pouches
Deluxe Room
Stayed in 2022년 10월
Family
1 review
4.2/5
Very Good
Posted on 2022년10월25일
The staffs are nice and helpful.
Best customer service here.
The hotel is not an idea who want to surf but here have a surf machine ( pay extra)
Massage with Pa'Tammm is the best.
Many things need to mantain of hotel wants to keep customer who come with family such as the slide at the kid pool, fitness room and kid club. The restaurant less food option and don't order pizza here it is very disappointed :(.
The room is good and comfortable.
Guest User
Deluxe Room
Stayed in 2023년 1월
Family
1 review
5.0/5
Outstanding
Posted on 2023년1월26일
Great hotel situated on a beautiful beach with great views from the pool. Good selections at breakfast. Great hotel for kids, good kids pool and kids club.
Eva Eve
Deluxe Room
Stayed in 2022년 4월
Couples
3 review
5.0/5
Outstanding
Posted on 2022년4월19일
Good location to spending time at Khaolak, the staff have upgraded the room. I have a good experience here. Thank you
Praepetay Rattana
Beach Front Thai Villa
Stayed in 2022년 4월
Travel with friends
10 review
4.7/5
Amazing
Posted on 2022년5월15일
Room and the view sooooo worthy to pay
Дмитрий Гордиенко
Deluxe Grand Family Room
Stayed in 2024년 11월
Family
1 review
4.0/5
Very Good
Posted on 2024년12월4일
Nice beach, lots of things nearby from massages to restaurants.
Cleaned every day.
Monitor lizards live on the territory,
We were put in a room with an initially broken toilet. A visit from a plumber did not change the situation, we had to change the room.
The children's pool is deep. It seems even deeper than the adult one. There was no animation.
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Journey Anna
Deluxe Room
Stayed in 2024년 10월
Family
5 review
4.7/5
Amazing
Posted on 2024년10월22일
The rooms are spacious, the atmosphere around the hotel is beautiful, and the accommodation is right on the beach.
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6/14
AFF_GOODDAY
Deluxe Room
Stayed in 2024년 10월
Family
41 review
5.0/5
Outstanding
Posted on 2024년11월1일
The room is exactly as advertised. The staff is lovely and they even changed the deluxe room to a family room. The hotel is also near the waterfall, the raft house, and the entertainment area. It's great, complete, and everything is in one place. Wow! I forgot to take a picture of the room, but everything is exactly as advertised.
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Guest User
Deluxe Room
Stayed in 2024년 10월
Couples
4 review
4.0/5
Very Good
Posted on 2024년10월26일
The room is spacious, the location is very good, next to the sea, private beach, swimming pool next to the beach. On the first day, there were many choices for breakfast, but on the second day, the breakfast was not very good. The staff was friendly and the service was good. Booked for 2 nights, asked for 1 single bed, got 2 twin beds, this was not good.
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Guest User
Deluxe Room
Stayed in 2024년 10월
Travel with friends
1 review
4.0/5
Very Good
Posted on 2024년10월19일
The room was not very clean because there was sand and some trash on the floor. Or maybe there were a lot of guests staying at this time, so the staff rushed to clean the room. Breakfast had a lot to choose from. But the chicken congee had a burnt smell. I tried it and couldn't eat it at all. As for the pool and playground, my son really liked it because it's suitable for taking children and families to play. Overall, it's okay.
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Xixiailvyou
Deluxe Room
Stayed in 2024년 9월
Family
31 review
5.0/5
Outstanding
Posted on 2024년9월14일
The room is big and clean, and the children's facilities are very good. The children don't want to go back after going there. The restaurant is right by the sea, very rich and fresh, and the key point is the cost-effectiveness, it's too cheap 😃