Hampton Suites Serviced Apartments

Comfortable and clean , well located . Checking in is easy . Highly recommend

good hotel

Bait and switch the photos on their website show rooms with furnishings carpet couch etc but none available They say that with a suite you do not get that

You have to collect keys from a separate building down the road, which wasnt made clear when booking- unfortunately leaving us to walk down the road with suitcases in the pouring rain after being dropped off by our taxi. The property itself is great though- nice and clean, spacious and in good condition. Our iron was on its last legs, with buttons missing, but on the whole, very good stay.

Good value

We had stayed in very cozy studio room with washing machine,dish washer, double door fridge, microwave oven, bread toaster and enough utensils to cook. Good thing about the property doesn't have smoking room. Weekly once room cleaning schedule if we need additional cleaning on a chargeable basis. Would definitely recommend to people on vacation it's just opposite to Thames river and easy access other places too. Staffs are very kind.

My main issue is that there is no sign on the building stating that check-in can only be done at the local Crowne Plaza.

Not great. This is a very strange setup with the 'suites' managed by the Crowne Plaza up the street which appears to be a hotel that is not in action as a hotel. There is (was) a restaurant at the hotel but that is boarded-up and there is no reception at the suites. The whole place smells damp and is VERY hot with electric panel heaters in the common areas blaring out all the time. We were given a ground floor apartment which overlooked the main road which even with the heating off was boiling. We couldn't open the window because the noise from the road was horrendous - this must be hideous in the summer because there is no A/C. Complained and was moved to a 2-bed at the top at the back which was better but had obvious signs of damp (mould growing in the shower, wallpaper peeling, etc.) No lift, no A/C. The front door lock was broken and the car park is a nightmare with a sheer-drop where building works have not been properly completed. Plus there is no lighting in the car park and a huge container taking up half the space. Shower was pathetic - old-fashioned electric 'power' shower with almost no pressure. Avoid.