Muong Thanh Grand Thanh Hoa Hotel

Muong Thanh Grand Thanh Hoa Hotel Reviews

Muong Thanh Grand Thanh Hoa Hotel

OC1 Zone, Southern City Urban Center, Dong Ve, Thanh Hoa, Thanh Hoa Province, VietnamView Hotel Details
Muong Thanh Grand Thanh Hoa Hotel
Muong Thanh Grand Thanh Hoa HotelMuong Thanh Grand Thanh Hoa HotelMuong Thanh Grand Thanh Hoa Hotel
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Muong Thanh Grand Thanh Hoa Hotel Guest Reviews

4.1/5
Very Good
26 review
Verified reviews
Location4.2
Amenities4.1
Service4.2
Cleanliness4.1
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All reviews(26)
Positive reviews(24)
Reviews with photos/video(6)
Great service(6)
Negative reviews(2)
Seigo Noe
Deluxe King Room
Stayed in Apr 2024
Couples
2 review
5.0/5
Outstanding
Posted on Apr 14, 2024
So kind staffs and good buffet. The room also has bathtub and good view.
Response from Property: Dear Mr Seigo Noe,Good morning from Mường Thanh Grand Thanh Hoa!Thank you very much for your review. We are very delighted that you had a great time at our hotel. At Mường Thanh, we aim to deliver a "Home away from home" experience for our guests with an unparalleled level of personalized services.Your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon.With best regards,Nguyễn Hải Nam (Mr.)General Manager
Anonymous User
Deluxe King Room
Stayed in Dec 2022
Business travelers
2 review
2.5/5
Posted on Dec 13, 2022
Old, broken TV, poor transmission, very blurry. Wooden floors, not carpet like other Muong Thanh. The view is not good when the roof of the lobby is below. 4 stars but no robes or pajamas in the closet for guests to wear. Massage services should not be experienced here.
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Response from Property: Dear customers, Thank you for taking your valuable time to share your vacation experience with us. I am very sorry and would like to sincerely apologize for the shortcomings that have affected your vacation and apologize to you for our delayed response. We have recognized your valuable contributions and are constantly improving service quality to bring you better experiences. We hope to welcome you back to the hotel in the near future. Best regards, Nguyen Hai Nam (Mr.)Hotel Director
Thắng Nguyễn Ngọc
Deluxe King Room
Stayed in Apr 2022
Other
1 review
4.2/5
Very Good
Posted on May 9, 2022
Pretty good. The food is not diverse and the staff is indifferent to customers
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Response from Property: Dear Mr. Nguyen Ngoc Thang, Thank you Mr. Thang for taking your valuable time to share your vacation experience with us. I'm very sorry for our delayed response. We would like to thank and acknowledge your comments on the food and staff attitude. We have been improving service quality and paying special attention to staff training so that Anh Thang and our customers have a better experience when staying at the hotel. We hope to welcome Anh Thang back to the hotel in the near future. Best regards, Nguyen Hai Nam (Mr.) Hotel Director
Guest User
Deluxe King Room
Stayed in Jan 2022
Travel with friends
1 review
3.0/5
Posted on Feb 4, 2022
When booking a room, it is confirmed but the receptionist cannot check it with the confirmation number. It takes a while to wait for confirmation from the hotel's sales department until check-in, then the room is delivered to the guest without being cleaned. .
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Response from Property: Thank you for your comments, sorry for the inconvenience, the hotel will try to improve to best serve customers. Thank you !
Thanh Loan
Deluxe King Room
Stayed in Apr 2022
Family
2 review
3.5/5
Posted on Apr 23, 2022
No variety of room types, good price, good breakfast
Original TextTranslated by Google
Response from Property: Dear Ms. Thanh Loan, Thank you for taking your valuable time to share your experience during your stay at the hotel. I am very happy that you noted your satisfaction with the hotel's breakfast and price policy and I am also sorry that the number of room types (4 room types) is not enough for your choice. Hopefully next time you come, we will advise you on the most suitable room type for you. We look forward to welcoming Ms. Thanh Loan back to the hotel in the near future. Sincerely, Nguyen Hai Nam (Mr.)Hotel Director
koHano
Deluxe King Room
Stayed in Aug 2024
Family
11 review
5.0/5
Outstanding
Posted on Sep 14, 2024
저녁 늦게도착했는데 그래도 주변에 먹을수있는 로칼식당이 있어서 너무나 좋았다 직원들도 친절하고 룸도 깨끗하고 너무나 좋았다 조식도 너무화려하지는 않았지만 먹을만했다
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Anonymous User
Deluxe King Room
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 3, 2024
Khách sạn sạch sẽ, nhân viên nhiệt tình chu đáo
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Anonymous User
Deluxe King Room
Stayed in Jul 2024
Solo travelers
105 review
4.0/5
Very Good
Posted on Jul 7, 2024
酒店設施乾淨衛生，居高臨下，可以欣賞整個清化市的城市風景。1樓大廳的服務人員熱情有禮，整體而言值得推薦的酒店，
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Response from Property: Dear Valued Guest,Good afternoon from Mường Thanh Grand Thanh Hoa!Thank you very much for your review. We are very delighted that you had a great time at our hotel. At Mường Thanh, we aim to deliver a "Home away from home" experience for our guests with an unparalleled level of personalized services.Your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon.With best regards,Nguyen Hai Nam (Mr.)General Manager
Guest User
Deluxe King Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 21, 2024
Vô cùng tuyệt vời luôn ạ. Mn nên trải nhiệm nhé.❤️❤️❤️❤️❤️❤️
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6/8
Anonymous User
Deluxe King Room
Stayed in Jul 2024
Business travelers
24 review
4.7/5
Amazing
Posted on Jul 8, 2024
Rất sạch sẽ Nhân viên rất thân thiện
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Guest User
Deluxe King Room
Stayed in Aug 2024
Business travelers
2 review
4.0/5
Very Good
Posted on Aug 12, 2024
Không chọn phòng tầng 5 nên mọi thứ ok hơn. Nhưng khách sạn này ở xa trung tâm và giường đệm mềm đau lưng
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Response from Property: Dear Valued guest, Good morning from Mường Thanh Grand Thanh Hoa! Thank you very much for your review. We are very delighted that you had a great time at our hotel. At Mường Thanh, we aim to deliver a "Home away from home" experience for our guests with an unparalleled level of personalized services. Your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon. With best regards, Nguyễn Hải Nam General Manager
Guest User
Deluxe King Room
Stayed in Jul 2024
Travel with friends
42 review
4.7/5
Amazing
Posted on Aug 28, 2024
房間挺不錯，酒店漂亮性價比很高，酒店服務很好，早餐很豐盛。
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Guest User
Stayed in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 8, 2024
The room is very clean and spacious, the breakfast was also good and many delicious dishes . Reception is very welcoming and helpful. Mr. Thanh is a very enthusiastic person who cares and supports us a lot. Thank you. I'll come back one day soon
Response from Property: Dear Mr Nan, Good afternoon from Mường Thanh Grand Thanh Hóa! Thank you very much for your review. We are very delighted that you had a great time at our hotel. At Mường Thanh, we aim to deliver a "Home away from home" experience for our guests with an unparalleled level of personalized services. Your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon. With best regards, General Manager Mr. Nguyễn Đình Chỉnh
Meander57884871402
Stayed in Apr 2024
Couples
5.0/5
Outstanding
Posted on Apr 8, 2024
The hotel lobby is quite large, luxurious, and comfortable. We entered the hotel door and the staff greeted us very politely and offered us water. The receptionist was quite enthusiastic and assisted us up to our room. Breakfast has many delicious local dishes. I am very satisfied staying here
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Mizu V
Stayed in Apr 2024
Couples
5.0/5
Outstanding
Posted on Apr 3, 2024
I was very impressed with the service and people at Muong Thanh Thanh Hoa Hotel. The way you welcome and decorate the room is very impressive. Friendly and enthusiastic staff, very lovely. I will definitely come back to Muong Thanh Thanh Hoa and will definitely introduce to my friends and relatives a quality destination.
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