Comfort Suites the Colony - Plano West
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Rooms and Guests
1 room, 2 adults, 0 children
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Comfort Suites the Colony - Plano West

Health Protected
4796 Memorial Dr, The Colony, Texas 75056, United States
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With a stay at Comfort Suites The Colony - Plano West, you'll be centrally located in The Colony, within a 10-minute drive of The Shops at Legacy and Stonebriar Centre Mall. This hotel is 13.4 mi (21.6 km) from Galleria Dallas and 12.6 mi (20.2 km) from University of Texas at Dallas.Show More
We Price Match
hotel overview picture
3.6/5Service: 3.7
All 104 Reviews
Amenities
Public ParkingFreeFitness Room24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Dallas Fort Worth International Airport
(27.9 km)
Airport: Dallas Love Field
(39.2 km)
Train: Parker Road
(32.0 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

King Suite Accessible Non Smoking
8

King Suite Accessible Non Smoking

1 King bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Towel
Microwave Oven
Room Details
Check Availability
King Suite With Sofa Bed-Non-Smoking
8

King Suite With Sofa Bed-Non-Smoking

1 King bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Towel
Room Details
Check Availability
King Suite-Non-Smoking
4

King Suite-Non-Smoking

1 King bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Towel
Microwave Oven
Room Details
Check Availability
Accessible King Suite With Sofa Bed-Non Smoking
7

Accessible King Suite With Sofa Bed-Non Smoking

1 King bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Towel
Daily Housekeeping
Room Details
Check Availability
Accessible Queen Suite With Sofa Bed-Non Smoking
7

Accessible Queen Suite With Sofa Bed-Non Smoking

1 Queen bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Towel
Daily Housekeeping
Room Details
Check Availability
2 Queen Beds Suite Non-Smoking
10

2 Queen Beds Suite Non-Smoking

2 Queen bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Towel
Microwave Oven
Room Details
Check Availability
Suite with Two Queen Beds-Accessible/Non-Smoking
5

Suite with Two Queen Beds-Accessible/Non-Smoking

2 Queen bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Towel
Microwave Oven
Room Details
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Guest Reviews(104)

3.6/5
Verified Reviews
  • Cleanliness3.6
  • Amenities3.6
  • Location3.6
  • Service3.7
AnthonyR
June 29, 2022
I had a very good stay. The room was clean and comfortable. The breakfast was good and the staff were very helpful.
Fabian Soliz
January 4, 2022
Great place to stay!.. The breakfast was on point👌🏽.. Pricing affordable! Service & Housekeeping was great! Overall Great place to stay id defiantly recommend a stay with comfort suites The Colony!!
Normarliah
December 2, 2021
The front desk is very helpful and attentive to guests' request. There is Walmart near by. Parking is free at the hotel. Love the spacious room and separate sitting area. It is complete with all necessities in the room (ironing, fridge, microwave, hair dryer and coffee maker). Breakfast starts at 6.30 for weekends.
Robert
January 23, 2024
Maid service had to be requested. Room was no cleaned. Ants in room. Bathtub finish was peeling. So much deferred maintenance throughout. Breakfast was terrible,
William
January 22, 2024
The workers at the breakfast were very unfriendly and not helpful at all. All of our towels were dirty. The sheets were dirty as well. Overall I was not happy with my stay
Krystal
January 22, 2024
The property around the hotel was dirty, trash in shrubs. Ice in the parking lot from a leak somewhere left untreated and dangerous. The exterior door had a rock holding it open and unsecure, removed it twice and it was replaced. Hot tub not working, elevator not working. Furniture, carpet, towels and curtains in room had stains on them. Large pieces of paint flaking off in bath tub.
Michael
January 9, 2024
Unsafe environment with exterior doors circumvented and ignored, construction not indicated in advertisements and not clearly marked with appropriate warning signs, tape or other deterrents. Tripping hazzards at door threshold by large warn hole in filthy old carpet. Stench in room. Shower unclean and spray nozzle shoots water out sideways onto floor. Many holes in light blocking screen, neglect. Elevator inoperable. Grounds in substandard disarray. Unprofessional management being quite loud, singing to earbuds very early in morning to awaken guest, intolerable boisterous conversations throughout early morning hours. Management says guest are wrong, denying unprofessionalism and making crude accelusations in a defiant and defensive protest to confrontation. Management failed and neglected to cancel the reservation as promised after request was clearly made. Condescending remarks by staff. Unsafe and substandard conditions. Staff refuse to refund. Horrible representation of the brand.
MICHELLE
January 2, 2024
Nice staff
Samantha
January 1, 2024
The fire door was broken for several days, and they started remodeling when i was there. Had i known i would have stayed somewhere else. I will return after the remodel is done. You can't beat the price for the location.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeWestern
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Cleanliness
  • 3.6/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Number of Rooms: 107
With a stay at Comfort Suites The Colony - Plano West, you'll be centrally located in The Colony, within a 10-minute drive of The Shops at Legacy and Stonebriar Centre Mall. This hotel is 13.4 mi (21.6 km) from Galleria Dallas and 12.6 mi (20.2 km) from University of Texas at Dallas.

Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and a television in a common area.

A complimentary on-the-go breakfast is served daily from 6:30 AM to 9:30 AM.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in The Colony? This hotel has 540 square feet (49 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.

Make yourself at home in one of the 71 guestrooms featuring refrigerators and microwaves. 40-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Services & Amenities

Fitness Room
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About This Property

Nearest AirportDallas Fort Worth International Airport
Distance to Airport28.32KM
Nearest Train StationParker Road
Distance to Train Station32KM
Average Price FromCAD175
Hotel Star Rating2