Tasman Bay Backpackers

Everything was as expected for this type of accommodation

I booked a private room, but ended up sleeping in my car because of bed bugs in my room. The evening guy wasn't helpful at all and seemed to think I could still sleep there, I did not. The day after I talked to Fran in the reception, she was very kind, helpful and service minded. She informed me that they were doing everything in their power to treat the bugs. She also refunded me for my entire stay, and paid for a new hostel. I was supposed to stay here for two nights. Fran also emailed me later to check in and to ask how I was doing. Hostel gets a 3/5 only thanks to Fran, she was a 5/5 in service!

After traveling long hrs we realized that check in was until 8pm. We were way passed that. Drive by to property and found instructions inside an envelope on how to go in 🙌. People staying there were very nice. Place was clean and very nice.

Traveler arrived for check in 2 hours into the designated check-in time and was told that she wouldn’t be able to check in for another hour or so because there was no one to do it. She was exhausted and needing rest after traveling for 24 hrs, and wasn’t directed to a common area to wait, but invited to put her suitcase in a closet of some sort. She was able to check in 45-60 min later, and the space was fine. Just unavailable and confusing at a time when it would’ve been preferred to have the room and check-in process as described.

Very friendly hostel, clean and tidy

I stayed in the Tasman bay backpackers a few nights, the hostel is very nice and clean, and the location is great, but the receptionist Blake was very unfriendly since I checked in. My last day in the hostel I asked him if a friend could come say goodbye to me as I was leaving Nelson and he said no visits where allowed, although there was an European girl visiting a friend, and it was 6pm (visit time was supposed to be until 8 30). He was very unhelpful and seemed to have a problem with me being there.

This is a really nice hostel. We stayed in a private room but used the kitchen, laundry and dining area. Enjoyed the chocolate pudding. The description of the Backpackers is very honest. We could hear a bit of noise from the kitchen which was near our room but is was just a gentle chatter or clatter. It didn't disturb us and I actually don't mind mild background noise. Like living somewhere with other people moving about. Was quiet late at night. Laundry charge was quite modest and less than another Hostel entity charged when I stayed there in 2019. There was some wear and tear such as a leaky tap in the kitchen, but very clean. Stayed 3 nights and would stay again. They had a small bus so they might pick up people by arrangement but I am not sure as we had use of a car.