The hotel property is very beautiful, but everything else about this hotel falls short. The staff were at times actively rude. The rooms are not well appointed at all—no mini bar, no fridge, only tiny water bottles (with no where on the premises to buy more). There were no ATMs and the staff weren’t able to help make change (so tipping valet, etc. is very difficult). On the day of checkout, the housekeeping staff opened my room door without knowing first twice before the 11 am checkout—once at 830 am and another at 10:00. The restaurant service was incredibly slow—it took 45 minutes to get a cup of coffee. (Kudos, however, to the valet staff who were hustling and were very friendly/helpful). To be blunt, this hotel sucks. I will not stay here again if I can avoid it.