OYO White Horse Lodge Hotel, East Thirsk

We had two very comfortable and enjoyable nights at the White Horse Lodge.Very convenient for Thirsk and its amenities, and also places of interest close by.Room was both clean and comfortable.The food -evening meals/breakfasts were superb and service was excellent with Sally and Leslie extremely attentive, friendly and helpful No complaints whatsoever.However if I could offer some friendly advice-remove or pump up the tyres of the 2 cars at the edge of the spacious car park and replace the missing letters on hotel signs which made me think of an infamous 'faulty'hotel -which this well run hotel clearly is not.

It was great! greeted by a lovely lady who gave us our wifi password and what we needed. had no problems at all. lovely and warm in room especially in this weather. only flaw is no shelf in bathroom but not major. thankyou very much for having me and my friend :)

Cosy and comfy, very clean, nice shower, beds were great. The radiators weren't working so the staff promptly provide us an electric portable one. We had dinner there which was great as well (maybe a bit overpriced but definetely worth it). Overal cost benefit was excellent. Would definitely come back. Thank you so much :)

Comfortable room- good size. By the road so was a little noisy in the morning. Lovely receptionist who was very helpful when we were late arriving. We didn’t have any food so can’t comment.

1 night stay for a night at races for work overall have to say poor hotel and very over priced for the quality of the stay . Noise is a big issue every time some one comes in you hear them in rooms above as well must be paper thins walls not a great nights sleep rooms very basic no fans on warm nights no AC obviously . And for what you paying Exocet a lot better wouldn’t be my choice next time I’m visiting thirsk the one big posative plenty Parking and nice and easy

Words cannot describe this experience so I will go through it bit by bit and you can judge. I arrived to a very unhelpful receptionist who clearly did not want to be there. I arrived at 7.00 pm and was immediately informed that there was no food available as the chef was off sick. I was shown to my room (II was walked through the hotel which absolutely reeked of bleach) which had no key. When I insisted that I must have a key I was given a master key. My room was so small it was impossible to open the wardrobe doors so I had to feed by clothes in with one door half open. The shower was tiny and the only towel was the bath mat which I had to use to dry myself. Whilst I waited for a taxi to take me out for my unplanned dinner I had a gin and tonic from the bar which was served warm and the had no ice and was served in a half pint glass. I didst even bother to ask for lemon. When I arrived back from dinner the hotel was locked; there was a note on the door that said entry was by a code. But I had not been given a code so I rang the "emergency only" number/ Despite ringing constantly for 30 minutes there was still no answer. S eventually I climbed the fire escape to the 1st floor and after about 10 minutes the door was opened by a fully naked guest. (thank you sir whoever you were). After I want to bed there was loud music playing all night(until 3.30 AM) from the only house next door to the hotel; I was told afterwards that this house was the staff accommodation but I have no idea if this was true. After a bad nights sleep I went to complain to the receptionist but there was no staff anywhere to be seen. And I mean nowhere. Don't be deceived by appearances from outside this hotel looks OK but it really is awful and clearly it is known bu the locals as being bad as when I recounted my tale I was met with knowing giggles and noone was surprised.

Good

We held my husbands Wake here on 24th October. Pip and Leslie were excellent, very understanding on what we wanted, nothing was too much trouble, friendly, approachable and kind. As a family we will use the venue again.

Ok Shower needs attention as can piss faster Greeted by nice guy but body odour poor, if medical the crow claw soap an option