Best Western Plus London Croydon Aparthotel

Very good hotel, was based here for over a week, and slept well as rooms were quiet. Parking is underground and secure with a roll down shutter. Rooms had a fridge, hobs and a microwave / grill. Shower and everything in the bathroom was great. I had the packed lunch, which was basic but mostly fine. Staff were good, rooms were only cleaned if you requested and you had to leave the room of course. My only fault would be that my card seemed to stop opening the door each day, so I had to go back down to reception to fix it.

Please note that you will not be able to open the windows in the rooms. To me it was a very claustrophobic experience. Windows don't open and the unit on the wall is not air conditioning, it only blows cold air. Corridors have no windows either and have unpleasant odour. Disposable cups and cutlery. Cigarettes smell everywhere. The rooms are otherwise quite nice so if the cheap price is all you're after and don't care about any of the above, go for it. I guess you get what you pay for. But I'd still expect some fresh air access.

First of all the first room we were given had blood splatter on the walls and bed, second we found traces of snot on the headboard and lastly we found an empty condom wrapper on the floor under the bed. It was obvious that the room had been missed and not cleaned, so i asked for a room change which they did and the second room was fine. During our four days there we had no room service which meant no clean towels and the hotel also doesn't provide you with a iron so if you need one bring your own, and also throughout the hotel there was a damp smell like there had been a flood. The plus was that the only friendly member of staff we meet was the cleaner. I recommend that you avoid and look elsewhere.

I been to this hotel for first tome and i love staff are grate and cleaning also very good Alex and Maria very help at the reception Will back soon again Very tidy will recommend to friends and family