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Top rated hotels in Thuong Yen Cong

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Legacy Yen Tu - MGallery
4.5/549 Reviews
Very poor service, no proper check in information, only breakfast time mentioned, all other information had to ask by myself. In general all staff needs proper training how to talk to guests. Not just answers like robots. While waiting for checkin (arrived before checkin time) asked if we can chill at the pool after lunch, staff answered immediately “it is hot there.”well that’s why we want to chill at the pool. During whole stay no one asked how is our experience. One time during busy dinner foreigner manager came to our table and asked only “are you guys well take care of?” I answered it’s ok. He didn’t bother to ask more. It was during dinner when glass of wine and tonic water arrived 20 minutes after it was ordered. Salad was finished already, my sandwich was wrong, they forgot about chicken. After telling it to the staff they just add few slices of cold chicken in club sandwich. Waitress My did good job, but they don’t have enough staff and she can’t take care of everything. Other restaurant staff don’t speak much English. When I ordered few slices of cheese for breakfast they did omelet with cheese. Next day was breakfast buffet due to higher occupancy with good variety of food, but quality is average for Mgallery. One more issue, our first night was not that busy since next day they did not do buffet for breakfast but a la care with few choices. They put us in the room next to family with little babe who was crying all the time. Rooms are not sound proof you can hear everything. I called reception and asked to move the room. Staff was friendly and confirmed that they can change it, but there was no apology, only “ok we will change your room”. The worst part was that when we were getting ready to change room housekeeping lady enter the room with own key. She said “housekeeping” and the same time opened the door, which is not acceptable. She didn’t seems to understand that she did something wrong. She wanted to check the room since we will be moving to other room. I was shocked. In general it looks like whole facility is left to run by staff without proper training and guest experience. Facility is great and could be amazing stay, overall wasn’t. Good points: apricot liquor cocktail was good, vegetarian curry was good, My waitress tired her best and very friendly, chef Hieu also very friendly person.

Frequently Asked Questions

  • What are some of the best 5 star hotels in Thuong Yen Cong?

    Whether you are traveling to Thuong Yen Cong for business or tourism, Legacy Yen Tu - MGallery is a popular hotel.

  • How much for staying at a 5 star hotel in Thuong Yen Cong?

    For 5 star hotels in Thuong Yen Cong, the average price is CAD 254 on weekdays, and is CAD 301 on weekends (Friday–Saturday).

  • What 5 star hotels in Thuong Yen Cong are available for spa services?

    Want to experience spa treatment after the tired day? Among 5 star hotels in Thuong Yen Cong, Legacy Yen Tu - MGallery has great spa service.

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    If you are looking for 5 star hotels in Thuong Yen Cong with great bars, Legacy Yen Tu - MGallery is a popular choice.

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    Want to keep your fitness plan while traveling? Legacy Yen Tu - MGallery provides fitness facilities.

  • Which 5 star hotels in Thuong Yen Cong provide great breakfast?

    Legacy Yen Tu - MGallery has delicious breakfast. Book now and start your energetic day with tasty food!

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    Trip.com provides various promotions and discounts for 5 star hotels. You can check the promotions page to see the latest deals that available for you on Trip.com.

  • Which 5 star hotels in Thuong Yen Cong have a swimming pool?

    There are many 5 star hotels in Thuong Yen Cong with swimming pool. Legacy Yen Tu - MGallery is a perfect option.

  • Which 5 star hotels in Thuong Yen Cong offer airport transfer services?

    Not familiar with Thuong Yen Cong? Legacy Yen Tu - MGallery provides convenient airport shuttle.

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    Get your Internet connection is essential during traveling. Legacy Yen Tu - MGallery is a popular hotel offering free Wi-Fi.

Property Information for Tourists

Highest PriceCAD 632
Lowest PriceCAD 160
Number of Reviews50
Total Properties1
Average Price (Weekdays)CAD 254
Average Price (Weekends)CAD 301