Lavande Hotel (Tianjin Chentang Science Park Shop) Guest Reviews
4.7/5
Outstanding
1048 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(1048)
Positive reviews(1028)
Reviews with photos/video(74)
Classy environment(111)
Quiet & comfortable(100)
Awesome amenities(86)
Convenient parking(51)
Friendly front desk staff(41)
Many amenities(25)
Perfect for business trips(21)
Delicious breakfast(12)
Negative reviews(20)
Lureliaz
Elegant Queen Room
Stayed in Oct 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Jan 12, 2025
Good location. Highly recommended. A bit difficult to take transport but good value for money.
Response from Property: My darling,自然 亲和 真诚是小麗的服务理念~千言万语汇成一句话,感谢您茫茫酒店选择小麗,感谢您的用心发现和用心分享,自然 亲和 真诚是小麗的服务理念~欢迎再回来!
Termizi
Elegant Queen Room
Stayed in Sep 2024
Solo travelers
3 review
4.2/5
Very Good
Posted on Oct 19, 2024
It was so clean and the location is easy to access
Response from Property: Dear friends:hello!An accidental opportunity,we met you,an accidental opportunity,you chose us,there are too many choices in life ,your every choice is a kind of fate, thank fate for letting us know you, your intimate ,your care, will the warmth of life,Look forward to meeting you again!
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Yuzhiqiang
Business 2-bed Room
Stayed in Jul 2023
Business travelers
13 review
5.0/5
Outstanding
Posted on Sep 24, 2023
very good
Response from Property: 親愛的朋友您好,感謝您對我們的認可,客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力,打造五星級水準,期待下一次的出行,我們能為您創造更加完美服務
Guest User
Elegant Queen Room
Stayed in Sep 2024
Solo travelers
26 review
1.5/5
Posted on Sep 20, 2024
The room was too smelly. They said smoking was not allowed in the room, but the whole room was filled with cigarette smell. There were black marks on the bedside table from cigarette butts. I slept with the window open for a night and left immediately.
Original TextTranslated by Google
Response from Property: Dear, thank you for your careful comments in such a fast-paced life. Xiaoli is deeply moved. Seeing that there were some small twists and turns during your stay, Xiaoli is also ashamed. Thank you very much for your suggestions. We will pay more attention to some details that are easy to neglect. Of course, we still need your valuable suggestions while we are making progress. Next time you book a room, you can call in advance to make an appointment. We will arrange to clean up the high-quality room in advance and wait for you! !
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Guest User
Business 2-bed Room
Stayed in Aug 2024
Business travelers
22 review
3.2/5
Posted on Sep 5, 2024
There are obvious tea stains inside and outside the cup, and they are the kind that can be washed away by rinsing with water. The places that are easy to clean are not cleaned, which shows that the hygiene standards are not high and the requirements are not strict.
Original TextTranslated by Google
Response from Property: Dear friends: Hello! Thank you very much for sharing your stay experience with us and providing valuable comments and suggestions for our work! We have made improvements in a timely manner. We were unable to leave you with perfect memories this time. We hope to make up for it next time (give us a chance!). We are working hard and look forward to your witnessing it! Wish you all the best
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Guest User
Elegant Queen Room
Stayed in Jul 2024
Business travelers
5 review
4.0/5
Very Good
Posted on Jul 26, 2024
Booked for the second time. The transportation is convenient and cost-effective. It is also very close to Haihe River.
Original TextTranslated by Google
Response from Property: Ahhhh~ I must have been blinded, because it was not a five-point praise, Xiaoli and everyone were very sad. If you have any suggestions, please leave us a message. We will work hard to do better and give you a 5-point stay experience next time.
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Jiazixuan-
Elegant Queen Room
Stayed in Jul 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Jul 14, 2024
The room is comfortable, the front desk service attitude is good, and the overall effect is very good
Original TextTranslated by Google
Response from Property: My darling is overwhelmed with excitement when I see your recognition of Xiaoli. Good friends are hard to find in high mountains and rivers!
Kevin|Lawyer
Elegant Queen Room
Stayed in Dec 2024
Business travelers
21 review
3.7/5
Posted on Dec 20, 2024
The hotel facilities are in line with the price, and the room is relatively clean, but the service staff is indifferent. They didn't tell me about the WiFi in advance when I checked in, nor did they tell me the time and location of breakfast. They asked me to add WeChat for the invoice after asking me twice.
Original TextTranslated by Google
Response from Property: Dear guest, first of all, we sincerely thank you for your stay. At the same time, we feel very guilty and sorry for not being able to bring you a perfect stay experience. We are committed to bringing you the ultimate stay experience. This review is like a wake-up call for us, and we suddenly realized that we still have shortcomings and areas that need improvement. After receiving your valuable feedback, Xiaoli and we will take immediate action. When you come next time, we will give you the best room and the best service to completely clear your regrets. Xiaoli is waiting for you, please come!
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Anonymous User
Deluxe Queen Room
Stayed in Jun 2024
Travel with friends
24 review
5.0/5
Outstanding
Posted on Jun 15, 2024
The room is clean and comfortable, and the waiter has a good attitude. I always recommend Lavande Hotel and prefer Lavande Hotel when traveling for business. Ground parking is more convenient and the service is attentive.
Original TextTranslated by Google
Response from Property: Xiaoli, thank you for your great encouragement and support despite your busy schedule, which makes us feel more happy. At the same time, we are more determined to provide the ultimate service and bring the best stay experience to every guest. We will continue to go Improve your work skills and provide you with the fastest check-in and check-out procedures. Seeing that you like it so much, remember to "see you again"~
Response from Property: My darling,小麗看到您对我们如此高的评价,真的很高兴,一直以来,小麗都秉持着“自然、亲和、真诚”的服务理念,让每一位小麗的住客都感受到朋友般的真诚,您与小麗相遇,就像伯乐遇到千里马,发现我们如此多的优点,让我们很是感动。从您的字里行间都可以看出您对我们的爱,那么,请记得,如果爱,请深爱哦~小麗期待您的再次光临,么么哒~
xmzg
Elegant Queen Room
Stayed in Nov 2024
Business travelers
20 review
5.0/5
Outstanding
Posted on Nov 26, 2024
設施:很好
衞生:乾淨整潔
環境:很安靜
服務:特別好,很熱心腸
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Response from Property: My darling,感謝您在百忙之中給我們五分好評,小麗們看到後都很激動,也倍受鼓舞,感謝您對我們的認可,對我們的支持,我們一定會更加努力,做出更優質的服務。