Domaine du Chateau de La Neuville

Helt ok. Vi kom till hotellet först 23.30 pga trafikstockning men blev ändå insläppta efter lite skäll från madamen. De hade glömt att bädda ena sängen med lakan. Frukosten var ok.

Séjour horrible, logement à éviter Hôtel à éviter, séjour pas terrible. ce château doit être renové d'urgence et ne mérite pas 3 étoiles. la chambre est grande, très belle et propre, bonne literie. pas de service, à part lors de mon arrivée, il n'y a personne à l'accueil (il faut appeler). la chambre n'est pas climatisée, pas de ventilateur, les nuits ont été insupportables avec les dernières températures, de plus si vous ouvrez les fenêtres, vous aurez à vous battre avec les moustiques et une odeur "âcre" détestable à l'extérieur (ce n'est pas celle de la campagne). le petit déjeuner est très frugal, même pas de pain et les yaourts sont reconstitués, c'est triste. pour l'environnement extérieur : le petit parc est beau, mais l'entrée avec une vue sur la deuxième tour de refroidissement de la centrale nucléaire de Huy gâche tout. en résumé, si vous ne trouvez pas d'autre logement sur Huy ou la région, faites l'expérience d'une nuit dans un château d'une autre époque.

Pas d'eau chaude

Würde ich normalerweise nicht buchen, aber für einen Zwischenstopp auf meiner Fahrradreise war es ok. Zimmer war renoviert und recht groß. Wenn man dieses Hotel einplant, sollte man sich bewusst sein , dass das nächste Restaurant mind. 2km entfernt im Nachbarort ist. Fahrrad kann sicher abgestellt werden.

No problem with the reservation, we arrived a little late, we apologize, the room was almost rented to others. The owners remain welcoming. Yes, the castle is old, the floors creak and the details can be frightening. But. The room, for a couple and a child, was spacious, particularly clean and rather well appointed (2 sofas, coffee table...), the bathroom is just gigantic (remember to lower the blind). The soundproofing is a pleasant surprise since we slept well; the hotel was full and the other residents respected the silence necessary for everyone. The breakfast is very good. The downside: the presence of the nuclear power plant and a busy road. But, the plant will close and traffic will decrease.

To summarize: we cut our 2 week stay short to just a few hours. Lamentable state of the aparthotel (non-existent hygiene and cleanliness) and unscrupulous owner! Unfortunately, we did not realize the condition of the apartment when we arrived. As the weather was nice, we went for a walk. In the evening, when we returned, the surprises piled up. In addition, as we had made the visit with a mask, we unfortunately did not realize to what extent the dust was in our throats... Here are some points that we noted: - The dust (I'm talking here in cm! ): we could easily trace the movements of the chairs by the previous tenants. - Dirt (dried food): on the tablecloth, in the pots, on the cutlery, in the microwave... We started our stay by cleaning to feel at least at ease. - Lack of hygiene: the fridge had been turned off and left closed. The mini freezer almost knocked us out when we opened it. It was filled with water and mold. There too, we spent our time cleaning and disinfecting it. - The trash can was dirty and smelly. - The bathroom was anything but clean. - Dirty and torn sofas and a condition camouflaged by an old dusty blanket. - Heaters off. - Window sills filled with bird droppings and windows not washed for months, if not years. - Cold wing, without light and average accessibility. Be careful not to trip on the stairs. Basically: disaster (especially if we take into account the covid situation!). The owner is well aware of the state of the apartment and rents it without the slightest embarrassment. For the fridge for example, she just told us to plug it back in and that's it. How can one, with full conscience, rent a property in such a condition? It's not the little bottle of disinfectant at reception that can make up for the catastrophic lack of cleanliness and hygiene in the apartment! She even offered us the side stairs in the wing, telling us that they hadn't been cleaned recently and maybe a little dusty but that they were accessible. Seriously, they were in a dilapidated and dangerous state! In addition, the door to the ground floor was open. What is the point of closing the main door suddenly? We finally decided to leave that evening because we couldn't imagine spending just one night there and seeing what surprises the sheets and beds would have in store for us. The only response from the owner was that we had accepted the rental as is (state which was impossible to see during the visit) and that she agreed to cancel the reservation while keeping 250€ (because 'other people would have liked to reserve the apartment -＞ at least they will have clean dishes...). I find it expensive to pay for 6 hours on