Quality Suites

Paid over 200 per room for two rooms. Only three words to describe this place: DISGUSTING, DISGUSTING and DISGUSTING. I cannot believe that a hotel like this can exist in USA. Filthy, smelly and infested. Wish I had read the reviews here before. Quality Inn is generally a decent hotel but owner of this hotel has ruined their reputation. This hotel needs to be inspected by the state and should be shut down. The owner should be jailed for scamming people by showing great pictures. DO NOT STAY even if this is for free.

Bad experience. Agree with others that the pictures must be from when the place was new and first opened. While the bedding was clean the room was dirty and the bathroom worse. Explains why one half of the building is under remodel. Worse is the situation overall. The remodeling is not being done safely in terms of guest safety and there were debris in the entry, foyer area and the elevator. Wish I had read reviews but lucking was only a one night stay and basically just needed a place to sleep.

The owner should be ashamed of themselves! This place is ABSOLUTELY FILTHY! The overhang had no ceiling from water damage and is about to collapse. They advertise a pool but it looks like it hasn’t been open in a year. No water, mildew on the windows, cracks and falling apart. We didn’t make it past the lobby and it was already a definite no. The smell was dry and stale like mold spores. Front desk employee didn’t have uniform or business shirt. I can’t imagine what the room even looked like if the front was that filthy. We got a full refund and went to the double tree next door.

Stay away!! Requested bottom floor cause we are handicapped. Even called and they said no problem. Where did they put us 3rd floor. In a phone call they said no deposit with paid reservation. They demanded $150. Hotel smells like a **** factory. We registed for 2 adults 2 kids. We got 2 towels for the week. They wanted to charge for more towels. No phone in room to call if i needed something. I had to go down to desk. I also called from my cell but still had to go down or they did not answer phone. Opened sofa for grandkids. No sheet pillows or blanket. Went down to request it. We went out and someone did bring it up but i guess it was too hard to put sheet on. We had to do it. No garbage collection. Had to put garbage outside.closet door was broken. I was paid till friday the 14th. The girl decides on thursday at 1110am to break into my room. Thank god i had the latch on. Then keys were shut off. Had to get new keys for 1 day. Booked this hotel for the indoor pool. Upon signing in see a sign that pool is closed for How many years ago was it required to close them. Pool was filthy with maybe 6in of water. Breakfast was toast or yogurt. Juice machine broke. My toilet kept running then would stop. Bathtub had rust stains. There were holes in blanket. For over $100 a day this hotel is the pitts. Please stay away

We left a blow dryer in the room and only realized once we got home multiple states away. The manager boxed it up and sent it to us within a few days. Great service! Not much of a breakfast but good spot for travelers on a budget.

Read the reviews and believe them! The one star was for the desk clerk. She tried her best but was overwhelmed with complaints. Here are mine (in order of occurrance: no AC on third floor hallway, no signage to direct you to the outside access rooms, sticking doors that had to be kicked to open, room keys didn't work, back down I go for replacements. Room keys are tricky and worked after 3-4 tries, room is dark, musty, and NOT cool! Water stains on all ceilings, cracks on ceilings, peeling wall paper through out, holes in walls. Bathroom UGH! Burnt out bulbs, broken fixture in tub, tub had brown ring around it with debris in the bottom, two towels for 6 guest room. No remote for second TV, both phones not working (hence multiple trips downstairs to complain). Pool looks like it hasn't been cleaned or used since March 2020. Oh yeah, dirt marks on sheets. Included breakfast? Chocolate waffles (you make yourself), no coffee/tea, corn flakes with a jug of milk that was sitting on the counter, apple juice - that's it! The look of bewilderment was on everyone's faces. Worst place I have ever stayed! Run, don't just walk away from this sad excuse for a place to stay by the Jersey shore. I'd sleep in my car before staying there again!

Would not recommend anyone consider staying here, most of the room was infested with Ants, there were metal plates covering where door handles used to be, the pull out bed did not come with pillows or even a sheet.

This was the worse place I've stayed. Mildew around faucet and tub. Exposed outlets and wires. Wall paper is actually stapled to keep up. Debris and filth around windows. One chair in four person room that is broken. Door falling off cabinet, refrigerator tottering on shelf. Shall I go on? Front desk staff said I should have known to ask for a clean room, to ask for housekeeping with the details specific to what I want clean and to not expect any extra towels more than they provied. Two nights, one set of towels, one 2inch piece of soap, half a box of tissues. Could not change room because she said none are available. Could not cancel unless I wanted to loose my money. She said I really needed to be more understanding since she was getting angry people in her face all day; as if this was my problem. Though I did nor rant and rave, argue nor act disrespectful, she refused to admit any incompetence of the housekeeping staff. She herself came to our room while we out to give us the next days towels we had to request and she took the 5dollar tip we had left for housekeeping, which we were told does not come to the room except when requested. Since when is the front staff housekeeping? What hotel, except for this one , will give a cleaned room only to guests who ask for one? This hotel should be checked by the health department and at the least by its corporation. By the way, she looked at the pictures and said "perhaps it is true, I do not know, and perhaps you are wrong about the mildew, that it is probably something left behind from maintenence when they fix things" Wow!! I am posting wherever I can!! Stay away from Tinton Falls Quality (NOT) Suites.

We stayed while in town for the Sea.Hear.Now festival. The hotel is in disrepair & it practically impossible to find anyone who is working. Luckily I called the night we checked in & someone was waiting for my late arrival due to flight delays. The next two nights when coming in from the festival no one was working the front desk. We couldn’t get into our room, another guest was waiting to check-in & a third guest had a room key problem as well. After an hour we just rekeyed our room cards after finding the machine behind the unattended desk. The rooms are also dirty. I had cigarette burns in my pillow case but couldn’t get new sheets or extra towels. Wallpaper stapled to walls. Shower so dirty I wore flip flops in it. Unfortunately we were stuck at this hotel due to the festival.