Mercure Tirana Reviews

The hotel is overall great. The room is very cosy and clean and is cheap. The customer service is SUPER B specially the people in charge in the restaurant and the food was excellent. The rooftop is scene-tic and I wish they could put more umbrella specially its too hot as well as they will have night swimming until 10-11ish and a sauna too! But in total 9/10

Very nice and clean.staff are really nice and they’re trying to give their best service. Would definitely recommend them specially restaurant staff. Would definitely go back there 🤌👏🫶

Hotel is about 5-min walk distance to the inter-city bus terminal, but an hour-walk away from the city center. So a good location if you have an early bus to catch or arrive late at night. The hotel is brand new so all facilities are new and nice. Staff is extremely friendly. Breakfast is good. Only drawback is the room air is a bit stuffy with the temperature mode centrally locked as "Heat" (while i want "Cool") and staff cant do much either.

New hotel. Weird location. Pool closes at 7pm not 10pm. They will call you at 11:30 to make sure you check out at 12. Restaurant is okay. Breakfast is good. I ate the seafood pasta and got a tummy ache. If you get hot easily, their AC is not blasted. Its centralized. We came in July and it was hot outside so their AC was not that great

The best hotel in Tirana by far excellent customer service Marsi and Elvira at reception were amazing and provided outstanding customer service. Dinner served by Fransi and Andrei was simply out of this world, my wife and I were blown away by Mercure hotel customer service standards. During breakfast we could not help but notice the personal touch provided Andriana who welcome every member of the hotel and provided an experience my wife and I have never had before. She is incredibly talented and an asset to any organisation. Customers felt at home at Mercure due to the service and standard provided. Thank you very much Mercure Tirana you have a fantastic team in Tirana, my wife and I have decided to come back to enjoy to explore this hotel further. It’s a 10/10 from us ♥️💙💗

Good clean hotel. Location is a bit awkward just off the highway but still convenient. Great service and everyone was very friendly.

Reasonably priced hotel with stunning 8th floor facilities

Nice hotel, very clean and very good service.

Great hotel. Highly recommended in every respect. Not directly in the center, but conveniently located near the bus station. Completely new building with top-notch furnishings. Comfortable standard room. Optimal sleeping comfort in the wide double bed. High-quality bedding. Rooftop pool on the 8th floor. Gym. No spa center, though. Great breakfast. There were freshly prepared extra meals for our toddler. The staff were extremely accommodating. It couldn't be better...!!!

Convenient transportation, located in the development zone, the breakfast is average, not up to the standard of Mercure, clean and sanitary, new hotel, the breakfast restaurant service is very good, cost-effective.

Everything was perfect, the room spacious and clean. Thank you very much to Andreas at the restaurant for his kindness and to the ladies at reception 🤍 I would definitely come back

Perfect and new room. Service did not provide the airport shuttle that I had reserved. A water cut in the morning. Roadside location in industrial zone

The location of the hotel is relatively remote. There are no basic facilities around it. It is best to drive there. The decoration is new and good. The breakfast is very good. The service staff is very enthusiastic. The room facilities are also very complete. The towels are very comfortable, but the bed in the room is very small. , the hotel room along the main road is very noisy. You can hear the sound of passing vehicles basically all night long. The smell of formaldehyde in the entire hotel has not dissipated. If you stay in the room for a long time, you will feel dizzy.

The hotel is new, but the room smells big. The formaldehyde smell is obvious after the decoration. The internal facilities are very good, the breakfast is great, the towels are all comfortable, the room is also very good, and the toilet is also very good, but the most fatal thing is that the bed is too small. The kind that will fall down if you turn over. The location is also very remote. It is recommended to drive there by yourself.