On arrival it was OK, and were shown to our room. Afterwards we went for dinner which was good, cooked to order which was a surprise for all inclusive. Had a few glasses of wine, first night was a good first impression, then it went down hill and why we wont be going back, after dismissal of the reviews i read, i was tovregret it, the bar shut dead on 10pm not when the last person left, the next day we got up and had a shower although the bathroom was clean the shower screen looked like it could do with a scrubbing it still hadn't been cleaned all the time we were there, so first morning went for breakfast and given the menu after a while we got our food which again was really good. All the food was great throughout our trip, however for the first 8 days we were given the same menu for lunch and dinner with a choice of 6 or 7 things, however there is another menu, we called it the secret menu as you have ask for it, we found out 3 days before we left. There is a bar man who is like the worst I've ever came across, he didn't even speak to you to the stage where you didn't even know if he heard you, two nights in a row at 9.30pm we were told they ran out of red wine, it seemed we were limited to two glasses, I even witnessed one girl about to open a bottle, when the bar man called her back and we were told they had ran out. After speaking to the catering manager who confirmed that they had not ran out, things changed as far as red wine went, until our last day waiting for our pickup after a 45 minute wait for a portion of chips for lunch again was told no wine. Some of the young girls were really good but the older ones were not always polite. The pool was dirty and needed cleaning, there was a spa pool next to pool which had to much chlorine in it to the point it took the colour out of my shorts. We did see someone test it once during our stay. There is not enough shade around the pool unless you sit at a table there thee off. One good thing was the holiday rep Marva she was out standing who went the extra mile by getting us a replacement for a nebuliser as mine didn't work, she went through the town office to obtain one and kept me updated all day. A big thanks to Marva. But we won't be back at Bluewater inn.