This is a great family hotel with lots of activities and facilities for kids. The hotel is very considerate for children, from babies to teenagers. However, this hotel is very much directed toward local guests, so knowing Japanese would be very important to enjoy full extent of this hotel. We were lucky to find a staff at the restaurant that can speak English and he was very helpful. Recommend staying at least 2 days here to enjoy fully. Rooms are very clean and cozy and they do offer baby beds. They do charge extra fees for accompanying children. So go ahead and book the room for 2 adults and then pay the extra fees for children at the hotel. If you are traveling from train stations they have shuttle buses that do need reservation. They were kind enough to let us on the shuttle bus without reservation. Overall a great experience at this hotel.