Centurion Hotel&Spa Ueno Station Reviews

The hotel location was good. It's near the train station. We stayed in a triple Japanese type room for about S$ 400 per night. The room was very small for 3 persons, with practically no space for walking to the bed for one person and he need to crawl up to the bed to sleep. My wife could not have a decent sleep on the first night because the mattress she slept on was damaged, sunken in the middle portion. After a night of poor quality sleep, we notified the reception and asked for transfer to another room. Checks were arranged by the staff and we finally were able to transfer to another room. We wasted much time because of the transfer to another room. The staff whom has carried out the checks were helpful in expediting the room transfer. Our useful time in Tokyo were reduced due to the badly worn out mattress and the necessity to change room.

The hotel is near Ueno Station and there are many restaurants around. A good choice for long travelers. The staff at the front desk is polite and pleasant. The hotel room and the bathroom are small but clean, neat and tidy. Regret that we have no time for spa.

Location is good but the hotel service is terrible no availability of transportation to and from airport.

Hot bath is excellent and disposables are provided. Coffee and tea are free of charge.

Perfect location for tourist attraction😍 Highly recommended

A nice hotel with good service

Room is small for 3 pax

Bit noise at night, buy location really good

Greta experience!

Good location.

Helpful staff

the room is clean , but a bit small , conformtable

Nice staff

Only the location is convenient, it's right near Ueno Station and easy to find! The room has a mattress on a tatami, and even sitting is on the floor. If you are staying with the elderly, you really need to think carefully because it is really inconvenient and a bit difficult to get up! And he Tammy's feeling wasn't very hygienic either. This trip was booked for two nights, but when I came back on the first day, no staff had cleaned the room. As for the so-called hot springs, they are in the main hotel (the main hotel and the annex are opposite) and you need to cross the opposite road. It really depends on whether you can accept walking on the street in a bathrobe. For this price, you can have a lot of choices