2 Chome-10-2 Nakajujo, Kita Ward, Tokyo, 114-0032, JapanView Hotel Details
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Flexstay Inn Higashi Jujo Guest Reviews
3.5/5
77 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities3.4
Service3.5
Cleanliness3.1
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All reviews(77)
Positive reviews(65)
Reviews with photos/video(17)
Convenient location(19)
Room was average(11)
Awesome stay(10)
Easy to get around(9)
Great value for money(8)
Great location(8)
Clean and tidy(7)
Friendly staff(4)
Negative reviews(12)
LêQuốc Thái
Economy Semi Double Room
Stayed in Jan 2025
Couples
5 review
3.2/5
Posted on Feb 18, 2025
The place very near with station and cheap, but room really small and furniture was old. I was staying at this hotel 8 days but they don't have room cleaning service so this is minus point with me.
Mazlin Mazlan
Economy Semi Double Room
Stayed in Jan 2024
Couples
6 review
4.2/5
Very Good
Posted on Feb 7, 2024
Easy access to train stations very convenient place and very good service but they don’t have a cleaning service but they provide kitchen and laundry services
Response from Property: Thank you very much for staying at Flexstay Inn Higashijujo.We are glad that we were able to provide you with a comfortable stay.Please note that this hotel does not provide room cleaning during your stay.In addition to vacuum cleaners, the front desk also lends out cooking utensils, so if you need daily necessities, please contact the front desk.We are looking forward to seeing you again.Best regards.
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Leandro
Standard Semi Double Room(Non-smoking)(No kitchen)
Stayed in May 2024
Couples
1 review
4.0/5
Very Good
Posted on May 11, 2024
Clean!
Response from Property: Thank you very much for using Flexstay Higashijujo.We are very happy that our customers were able to have a clean and comfortable stay.We are looking forward to seeing you again.Best regards.
Anonymous User
Economy Semi Double Room
Stayed in Sep 2023
Solo travelers
30 review
1.7/5
Posted on Sep 11, 2023
The hallway to the rooms do look like a prison. The rooms are very small and many rooms are smoking rooms.
The cleanliness is still acceptable but I will not choose to stay here again even for the price.
Response from Property: Thank you for choosing us among many hotels.We are very sorry to hear that your stay was not a comfortable one. Our building is long in the depth direction, so the hallways are long.Regarding the rooms, all the rooms at this hotel are 12 square meters and are divided into economy type and standard type. The one we used this time was the economy type. Standard type rooms are equipped with a 24-inch TV and a bed. The bed is placed along the wall, making the room feel spacious. We would appreciate it if you would consider it. All of our hotel staff look forward to your next visit.FLEXSTAY INN Higashi Jujo Manager Hara
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Guest User
Economy Semi Double Room
Stayed in May 2023
Business travelers
8 review
5.0/5
Outstanding
Posted on May 4, 2023
The hotel is clean and very close to train station. But the train station does not have the elevator to carry the lugguage by stair.
Anyhow everything is comfortable and warm in flexstay Inn higashi jujo.
Response from Property: Thank you for your stay FLEXSTAY INN Higashi Jujo.We would be happy if this hotel became a good memory of your trip in Tokyo.The closest to this hotel is the South Exit of Higashi Jujo Station. However, there are only stairs at the south exit. be careful.We are waiting for you to come again.Best regards.
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Guest User
Economy Semi Double Room
Stayed in Aug 2023
Family
11 review
1.0/5
Posted on Aug 24, 2023
just because a rude receptionist I gave a low mark .although the room is small and old furnished but much better than 6 years ago.and the location is really good .if without that impolite guy maybe I will live again
Response from Property: Thank you for using FLEXSTAY INN Higashi Jujo. Please accept our sincere apologies for the inconvenience caused by the response of our hotel staff during your stay. We will provide strict guidance to ensure that this does not happen in the future.Although there are still some shortcomings, we will continue to aim for a better hotel that satisfies our customers, so please accept our apologies for this matter. Last but not least, thank you very much for taking time out of your busy schedules to provide us with your feedback. All the staff of our hotel look forward to welcoming you back on your next visit.FLEXSTAY INN Higashi Jujo Manager Hara
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Anonymous User
Economy Semi Double Room
Stayed in Feb 2025
Solo travelers
1 review
3.5/5
Posted on Mar 2, 2025
great value
KP111
Economy Semi Double Room
Stayed in Jul 2023
Couples
1 review
4.2/5
Very Good
Posted on Jul 12, 2023
It was actually really good and was a pleasant stay! I do wish they did room cleaning but its okay to do it myself as well. I would definitely come back here again!! Super close to the station which was so convenient and great after a long day out. Also across a 7eleven store! And there’s restaurants neighbors 🕺
Response from Property: Thank you for using FLEXSTAY INN Higashi Jujo.We are very glad to hear that you appreciated the cost performance and the location. It is very close to the station, which is the point that everyone is pleased with.We will take into account your feedback and try to make it a better hotel. Our All staff are looking forward to seeing you again.
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Thidarat
Economy Semi Double Room
Stayed in Sep 2022
Solo travelers
1 review
4.2/5
Very Good
Posted on Oct 1, 2022
The price is very cheap and affordable for a student. The hotel is very near the station but the station does not have any escalators or elevator so it’s a bit tough for travelers who have heavy luggage. Nearby has convenient store and also the restaurant too! In the room, there is everything you needed for the living. You can borrow the fried pan to cook your meal if you want. The room is not that clean. There are a lot of dust and I am allergic to that so it’s a hard time for me to sleep in the room plus the train’s sound is very loud.
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Response from Property: Thank you for choosing FLEXSTAY INN Higashi-Jujo, and we appreciate you taking the time to share your feedback with us. Please accept my most sincere apologies for a great deal of discomfort you experienced caused by the insufficient room preparation. Our cleaning crews work hard and do pay close attention to make sure the rooms are cleaned properly. However, this time it was not up to the standard to provide comfortable condition for our guest to be staying in. Your opinion is very important for us to constantly improve our service. Hoping to have the opportunity to host you soon again. Sincerely, Front, FLEXSTAY INN Higashi-Jujo
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arina 1117
Economy Semi Double Room
Stayed in Mar 2023
Couples
1 review
5.0/5
Outstanding
Posted on Mar 28, 2023
Very close to JR train station so it was convinient!! Very rocommended
Response from Property: Thank you for using FLEXSTAY INN Higashi Jujo. We are very happy to hear that you appreciated the cost performance and the cleanliness of the room. We will continue to aim for a higher-ranked accommodation facility so that we can help our customers have a more comfortable stay. All the staff are looking forward to seeing you again.
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Guest User
Economy Semi Double Room
Stayed in Mar 2022
Solo travelers
3 review
4.0/5
Very Good
Posted on Jun 17, 2022
It was fine. You get what you paied for. Room is clean but small.
Response from Property: Dear Guest,Thank you so much for your words regarding your recent stay at our Flexstay Inn Higashi Jujo.We appreciate you taking the time to share your past experience regarding our services as it helps us to better understand how best to services our valued guests.Thank you for writing a review. Looking forward to your soon return to visit.Sincerely, Front, Flexstay Inn Higashi Jujo
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Guest User
Economy Double Room
Stayed in Feb 2025
Solo travelers
5 review
3.7/5
Posted on Feb 15, 2025
Near Jr Station, there are restaurants nearby, the hotel has a microwave, the room has a TV, slippers, a table and a separate toilet. I don't like the corner of the bed that I often bump into. There is a charge for changing towels.
Original TextTranslated by Google
Anonymous User
Economy Semi Double Room
Stayed in Oct 2024
Solo travelers
1 review
4.1/5
Very Good
Posted on Nov 24, 2024
※The photos in the room are taken when you check out
Be sure to fill in your email address before placing an order. After the order is confirmed, if it is still business hours, the hotel will send an email through the platform trip.com to inform you of the access code and how to call the front desk staff in about three hours; as for checking out during non-business hours, since no deposit has been paid, just throw the room card into the recycling bin at the front desk.
The hotel is at the south entrance and exit of the station. There is no elevator that requires climbing stairs. The nearest traffic light to the hotel requires manual button pressing to cross the road.
You need to register your domestic mobile phone number and address at the front desk, and your passport will be taken for copying by the staff. Disposable razors can be obtained for free near the front desk.
I was lucky and was assigned to a room on the southwest side (that is, the side without the railway, but there is a high slope blocking the view).
The room door is only 1.8 meters high and the sound insulation is poor (you can hear the sound from the corridor). It is equipped with two sets of towels, bath towels, pajamas, slippers and toothbrushes. It is a smoking room, but fortunately there is almost no smell. The room is so small that a 20-inch suitcase spread out on the ground basically blocks the road. People with larger suitcases should choose carefully.
The overall facilities are very old, and the chandelier even has a pull-cord switch. If the wall switch fails to light up the light, try pulling it.
The network cable in the room seems to be used exclusively for the jukebox, so there is basically no upload bandwidth, and the public WiFi is 30Mbps.
There is no sink in the bathroom (you need to use the mini kitchen outside), and it is equipped with bottled shampoo, conditioner and shower gel. There is no trash can in the toilet (Japanese toilet paper is very thin and can be directly put into the toilet), and the bathtub is very narrow. It is difficult to avoid close contact with the curtain when taking a bath. It is really not recommended for multiple people to live together. The refrigerator in the mini kitchen does not provide free water (go to the 711 opposite to buy it yourself). If you don’t plan to use it at all, you can consider using the knob in the refrigerator to turn off the power of the refrigerator, so that there will be less noise when you sleep at night.
For the rest of the room environment introduction, you can turn right to a domestic pink video website and search the hotel name. There is a 23-minute video for reference (although it is in Japanese without subtitles and the house type is different).
For meals, you can choose Matsuya and Sukiya in the shopping street at the northeast entrance and exit of the station. Of course, you can go to 711 to buy instant noodles bento.
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Original TextTranslated by Google
Response from Property: Thank you for choosing FLEXSTAY Higashijujo Inn. Also, thank you for your very detailed review. Although it is an old hotel, we are glad you had a pleasant trip. All rooms in this hotel are 12 square meters in size. Please use according to the number of people and usage. We look forward to seeing you again. best regard.
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Deriugin Valerii
Economy Semi Double Room
Stayed in Feb 2025
Solo travelers
7 review
3.7/5
Posted on Mar 1, 2025
The condition of the interior decoration of the room leaves much to be desired. Many items are broken and have not been repaired for a very long time.
Original TextTranslated by Google
Guest User
Economy Semi Double Room
Stayed in Feb 2025
Travel with friends
1 review
3.7/5
Posted on Feb 28, 2025
Value for money, convenient to travel, near the train station but quite far from the shopping area. There is a private bathroom but the room size is very compact. Almost can't open the bag. Overall, it's economical and has complete facilities.