ALTERNA Kuramae Reviews

The room is quite big, and the sofa bed can accommodate four people. It is suitable for a family of three to travel here, because many hotels in Japan have a limit on the number of people, and three people have to book two rooms. It is more suitable to book this apartment. It is not far from the subway station Kuramae Station and Asakusa Station. It is right by the Sumida River. It is very convenient to see the night view of the Sky Tree and go to Sensoji Temple. There are not many restaurants around, but the subway can reach many business districts, which is not a big flaw. The noise is not loud, and it is quiet to stay!

603 1. When you get to the first floor, please make sure you understand the intercom password before you can open the door and take the elevator. The elevator is a bit small. 2. After going upstairs, find out the password of the room door first, and remember to lock the door when you go out 3. If there is no hot water, the control panel is on the kitchen wall or there is a panel in the bathroom. Just press it to turn it on. 4. A hair dryer is available It's a short distance from the subway, there are few shops nearby, but everything else is ok. Affordable family room, the sofa bed in the living room is big enough for sleeping

The hotel is in a good location, close to the subway. Since it is a self-service hotel, there is no service, so you need to adapt when you stay for the first time. The hotel is relatively new and larger than traditional hotels. It has a kitchen and balcony, and kitchenware is already equipped, which is good. The bed is a little greasy and doesn't look very clean. Because it is self-service, I don't know what the hotel's replacement and cleaning standards are for kitchenware, bed, and towels, and there is no explanation, which needs to be improved. In addition, the room can be equipped with a table and chairs.

Let's talk about the good things first. The location is convenient, five minutes away from the subway, the room size and facilities are OK, more civilian facilities. But the biggest problem is the password lock downstairs. I tried to open it for half an hour on the first night, and the phone was not connected. There is no service staff. I can only say that this kind of self-service hotel is not suitable for Chinese people. The next day, I met a group of Chinese guests who had the same problem. The instructions for using the password lock need to be updated, and the service staff must be able to answer the phone in time!

Overall good. Convenient location. Next to the Sumida River. Go for a run by the river every day. The only thing I wasn't satisfied with was that one of the quilt covers was dirty. Didn't dare to use it. There is also no customer service at all. I'm really not used to it. There was one night when the password didn't work; in fact, it was because the electronic door was not in good contact. We must have entered it correctly, and we finally got in without any risk. There is only one phone number to contact. Why not set up a WeChat or line or WhatsApp customer service hotline? After all, social media is more convenient.