HOTEL MYSTAYS Gotanda Station

HOTEL MYSTAYS Gotanda Station Reviews

HOTEL MYSTAYS Gotanda Station

2 Chome-6-8 Nishigotanda, Tokyo, JapanView Hotel Details
HOTEL MYSTAYS Gotanda Station
HOTEL MYSTAYS Gotanda StationHOTEL MYSTAYS Gotanda StationHOTEL MYSTAYS Gotanda Station
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HOTEL MYSTAYS Gotanda Station Guest Reviews

4.1/5
Very Good
393 Reviews
Verified reviews
Location4.3
Amenities3.9
Service4.2
Cleanliness4.1
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All Reviews(393)
Positive reviews(371)
Reviews with photos/video(41)
Easy to get around(27)
Great service(20)
Awesome stay(19)
Convenient location(18)
Average sound insulation(15)
Clean and tidy(12)
Close to metro(8)
Negative reviews(22)
Hwee Min
Deluxe Triple Room - Non-Smoking
Stayed in Mar 2024
Family
1 Reviews
4.0/5
Very Good
Posted on Mar 16, 2024
I stayed in 3 hotels in Japan and they are super clean ! However among them mystays gotanda is the dustiest . The toilet bathing area the filter was clogged with cakes of dust and there are dust on top of the refrigerator.. and dusty bedsheets caused my kids and myself to feel itch . But overall the cleanliness is still better than some other countries. I feedback to the reception and they cleaned up and rectified the situation . So good service recovery . Good service and super convenient because just downstairs the hotel is familymart and opposite is the train station .
Anonymous User
Economy Single Room - Non-Smoking
Stayed in Dec 2023
Solo travelers
2 Reviews
3.7/5
Posted on Apr 3, 2024
Great location close to the station, but you can hear the train from the room. Room is small but perfect just to sleep and go.
Response from Property: Dear guest,Thank you for staying at HOTEL MYSTAYS Gotanda Station. Regarding noise disturbance from the train station, we could accommodate your room change request to the opposite side from the train station if we have vacancies of the same room type so that I would like to encourage you to contact front desk next time.Thank you for sharing your comment with us, and it would be really appreciated if you could keep us in mind for your next visit in Gotanda.Best regards,HOTEL MYSTAYS Gotanda Station.
Guest User
Economy Single Room - Non-Smoking
Stayed in Nov 2023
Friends
1 Reviews
4.0/5
Very Good
Posted on Dec 1, 2023
Great location it was right next to my ezekiah for my birthday and easy for all my friends to get to 🙏
Aztaning
Standard Queen Room
Stayed in Mar 2024
Family
4 Reviews
4.2/5
Very Good
Posted on Mar 10, 2024
Its really near Gotanda station. It has familymart attached to the hotel building. It has many rooms.
wlbl
Deluxe Triple Room - Non-Smoking
Stayed in Aug 2023
Family
2 Reviews
5.0/5
Outstanding
Posted on Aug 23, 2023
Within 3 mins walk to train station conveniently link to various areas, family mart just downstairs with lots of eateries around, room was big with 3 single comfy beds with enough space for luggages, room was cleaned daily, amenities was great with sleeping wear provided and free usage of washing machine & dryer.
Response from Property: Dear Guest,Thank you for staying with us at HOTEL MYSTAYS Gotanda Station. We also thank you for spending your time to write your review about your stay.We are very grateful for your kind comments.Every staff member at our hotel will continue to strive to provide the best services for our guests.We hope you will choose our hotel again in the future.Sincerely, HOTEL MYSTAYS Gotanda Station
Anonymous User
Economy Single Room - Smoking
Stayed in Aug 2023
Solo travelers
15 Reviews
4.7/5
Amazing
Posted on Oct 26, 2023
Accidentally booked a Smoking room instead of a non smoking room but thankfully there was an air purifier inside the room which made the stay more pleasant. The housekeeping staff did a great job and the location was extremely convenient; it was just a 2-3 minutes walk to the train station! Would stay here again in a non smoking room! The toilet was a bit small for me, being a tall person (1.88m) and I hit my head a few times on the toilet door due to my carelessness 😅
soon kit
Deluxe Triple Room - Non-Smoking
Stayed in Jan 2024
Family
2 Reviews
4.5/5
Great
Posted on Mar 8, 2024
The hotel is just a traffic light junction away from Gotanda station. Very convenient and with a family mart below. It is worth a good price for the lack of facilities like gym or pool which we do not always use.
Edison Tan
Superior Triple Room
Stayed in Dec 2023
Family
3 Reviews
2.5/5
Posted on Jan 4, 2024
i like its location. Almost centrally located in Tokyo. Lots of cheap eateries with better quality than in Shinjuku and Shibuya. Prices are 20 to 30% cheaper. There is a Family mart beside the hotel and also a LAwson arund few meters away. What i dont like in this hotel is the cleanlines of the common area like hallway, laundry area and etc. The hotel rooms are ok and clean , its really the common areas where cleanliness is lacking. Very acessible from both airports via ASAKUsA subway and Yamanote lines
Din
Economy Single Room - Non-Smoking
Stayed in Nov 2023
Solo travelers
1 Reviews
4.5/5
Great
Posted on Nov 27, 2023
it is so close to the station and very convenient, and that is also a concern to those who are allocated rooms near the railway. I had a room along the side next to the railway, it was so noisy before the end of the train around 12am. The economy room (single) is a super tiny room without spare space, you are unable to open the suitcase side by side to pick up anything from it and not easy to pack up your stuff properly before check out. It is good to have a laundry room (need to pay for Yen 200 for washing and Yen 100 for drying) and it saved my life especially since I planned other days to keep travelling around after staying in this hotel. I was shocked when I was asked to pay Yen 300/ suitcase/ day to deposit my suitcase, this seems to be my first time paying for a luggage deposit...
Guest User
Superior Queen Room - Non-Smoking
Stayed in Apr 2023
Couples
1 Reviews
3.0/5
Posted on Apr 30, 2023
We didn’t get good sleep when we were at the hotel and the purpose of our stay there is it because i have a surgery early in the morning. It was gross and warm inside the room and we tried to ask help to the front desk they said we cant control the AC and just open the windows. we will definitely not book there anymore
Anonymous User
Superior Twin Room - Non-Smoking
Stayed in Oct 2023
Family
12 Reviews
5.0/5
Outstanding
Posted on Oct 24, 2023
It's just 2 mins walk from the station, and the station is an easy access to most of the train lines. It's def the priority code to book this hotel when I travel to tokyo again
YanYanHK
Standard Semi Double Room - Non-Smoking
Stayed in Oct 2023
Family
5 Reviews
5.0/5
Outstanding
Posted on Oct 21, 2023
Very convenient location, just 2 mins walk from Gotanda Station. The deluxe double room is spacious. Amenities such as towel, face cleaners, toner, lotion are available at hotel lobby. Hotel staff are very nice.
Guest User
Standard Queen Room
Stayed in Mar 2023
Friends
1 Reviews
4.7/5
Amazing
Posted on Mar 7, 2023
This hotel is very close to JR train station. It was exactly very good in location. There was a Lawson at hotel ground floor so I can buy anything in 24 hours and there are many restaurants around the hotel
Ong
Superior Twin Room - Non-Smoking
Stayed in Jun 2023
Family
1 Reviews
4.7/5
Amazing
Posted on Jul 3, 2023
Excellent location as it’s just besides Gotanda station. Not disturbed by the train probably staying at high floor. Hotel staff is super helpful to assist, special thanks to 朴-san and another Japanese lady (same morning shift) who are extremely patient to communicate on the commute options to the airport.
Guest User
Deluxe Triple Room - Non-Smoking
Stayed in Jun 2023
Friends
1 Reviews
3.7/5
Posted on Jun 15, 2023
Nice attutide from front staff Location is quite convenient, you can find many of restaurant such as Ramen shop, tavern nearby Gotanda Station