1 Chome-13-15 Ginza, Chuo Ward, Tokyo, 104-0061, JapanView Hotel Details
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Daiwa Roynet Hotel Ginza Premier Guest Reviews
4.5/5
Great
596 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.3
Service4.4
Cleanliness4.5
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All reviews(596)
Positive reviews(581)
Reviews with photos/video(91)
Easy to get around(69)
Convenient for shopping(62)
Close to metro(26)
Delicious breakfast(22)
Perfect for business trips(12)
Would stay again(9)
Strange smell in room(8)
Friendly front desk staff(7)
Negative reviews(15)
Guest User
Standard Double Room-Non-Smoking
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jan 16, 2025
Located near Ginza station and it’s a quiet environment. Convenient store is nearby with amenities provided at lobby. Highly recommend
Anonymous User
Superior Double Room-Smoking
Stayed in Nov 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jan 7, 2025
The hotel is excellent for service and the location is fantastic!
Guest User
Standard Twin Room-Non-Smoking
Stayed in Jan 2025
Family
3 review
4.0/5
Very Good
Posted on Feb 5, 2025
Great location, great service. This is our first pick hotel every time in Tokyo.
Tea
Female Deluxe Double Room
Stayed in Dec 2024
Business travelers
1 review
2.2/5
Posted on Dec 14, 2024
No one inform us when there was a parcel arrived for two days…
Some staff are not friendly
Guest User
Standard Twin Room-Smoking
Stayed in Oct 2024
Couples
2 review
3.5/5
Posted on Oct 14, 2024
They gave us a smoking room and when we requested to change room , the staff at check in was very unhappy and asked us to contact our booking agent. She could not help as hotel was full . Even we turned on air cleaner and high speed air conditioning, the room was still smelling . We could only stayed in the room just to sleep as no other choice !
Response from Property: Thank you for your review.We are sorry to hear that you had difficulty finding a room.We may be able to help you if you contact us as soon as possible.Front Desk
chanray
Standard Double Room-Smoking
Stayed in Dec 2024
Business travelers
1 review
4.7/5
Amazing
Posted on Jan 16, 2025
convenient locations and nearby metro station. good value for money.
Response from Property: Thank you very much for choosing to stay at our hotel from the many options available.
As you mentioned, our hotel is right in front of Exit 10 of Ginza 1-Chome Station on the Tokyo Metro Yurakucho Line, so it has received positive reviews from many guests.
We are very pleased to receive praise for the good value for money.
We will continue to strive to make our hotel even better, so please do use our hotel again if you have the opportunity.
Thank you for taking the time to post a review.
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Travel bear around the world
Superior Double Room-Smoking
Stayed in Feb 2024
Couples
36 review
5.0/5
Outstanding
Posted on Mar 29, 2024
Nice location and big room!
I like the bathtub and skincare products available in the lobby. Only 5min walk to mall for shopping
Response from Property: Thank you for staying with us and sharing your experience.
We are happy to know that you enjoyed your stay at our hotel.
Thanks for your feedback.
We look forward to your next visit to our hotel.
Thanks.
greeting,
Daiwa Roynet Hotel Ginza
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Carlos
Superior Double Room-Non-Smoking
Stayed in Jan 2025
Family
7 review
4.2/5
Very Good
Posted on Feb 4, 2025
Room was too small and too much furniture was installed
Guest User
Superior Double Room-Non-Smoking
Stayed in Nov 2024
Solo travelers
2 review
4.0/5
Very Good
Posted on Nov 27, 2024
Service is good, location is quiet but near the JR Ginza station.
lilyyeung5
Superior Double Room-Smoking
Stayed in Dec 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jan 17, 2025
Convenient location, affordable, clean, good facilities.
Ivan Joalsen Mangara
Superior Double Room-Non-Smoking
Stayed in Nov 2024
Solo travelers
5 review
4.7/5
Amazing
Posted on Nov 17, 2024
The location is near to the city center and the service is good
SaraChan
Standard Twin Room-Non-Smoking
Stayed in Jul 2024
Family
3 review
2.5/5
Posted on Jul 20, 2024
The facility is not good as Tv remote is defaulted. No cleaning service for room while not putting the notice on the door, which is not user friendly. The room tidiness and cleanness is not good. The receptionist is not helpful.
Response from Property: Thank you for your stay. We are very sorry for any inconvenience caused during your stay. We will share your comments with us.Thank you very much for your kind attention.Front desk.
Anonymous User
Superior Double Room-Non-Smoking
Stayed in Jan 2024
Couples
6 review
5.0/5
Outstanding
Posted on Jan 9, 2024
Location was fantastic, have a pretty large bathroom which was a plus point in Japan. Highly recommended.
Response from Property: Thank you for stay with us and sharing your experience. We are glad to know that you have pleasant stay in our hotel. We appreciate your feedback.We looking for your next visit to our hotel.Thank you.Regards,Daiwa Roynet Hotel, Ginza
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kangjiwon
Standard Twin Room-Smoking
Stayed in Jun 2024
Travel with friends
3 review
3.5/5
Posted on Jul 14, 2024
Located in Ginza, it is the perfect accommodation for a trip to downtown Tokyo. However, if you reserve a smoking room, non-smokers are advised to avoid it due to the strong cigarette smell. The non-smoking room was fully booked, so I reserved a smoking room, but the cigarette smell was so strong that it was very uncomfortable.
Response from Property: Thank you for your stay.Our guests who are here for sightseeing in Ginza have commented on the convenience of the location.As you mentioned, if you do not like smokingWe recommend that you book a non-smoking room.We look forward to welcoming you again.Front desk
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Guest User
Superior Double Room-Smoking
Stayed in Jun 2024
Couples
23 review
4.5/5
Great
Posted on Jul 12, 2024
The rooms are crazy smokey.. however it's very nice and large rooms for what's offered.. if u dint mind smoke.. 100% book... in the middle of soke nice stores as well...
Response from Property: Thank you for your stay.We hope you had a pleasant stay in your room.If you have the opportunity to stay with us again, we would be happy to book another room type or a non-smoking room for you.We would be delighted if you could book another room type or a non-smoking room.We look forward to welcoming you again.Front desk