Hotel Monday Premium Ueno Okachimachi

Hotel Monday Premium Ueno Okachimachi Reviews

Hotel Monday Premium Ueno Okachimachi

3 Chome-41-7 Taito, Taito, Tokyo, JapanView Hotel Details
Hotel Monday Premium Ueno Okachimachi
Hotel Monday Premium Ueno OkachimachiHotel Monday Premium Ueno OkachimachiHotel Monday Premium Ueno Okachimachi
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Hotel Monday Premium Ueno Okachimachi Guest Reviews

4.4/5
Very Good
187 review
Verified reviews
Location4.5
Amenities4.2
Service4.5
Cleanliness4.4
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All Reviews(187)
Positive reviews(180)
Reviews with photos/video(54)
Awesome stay(50)
Clean and tidy(43)
Great service(40)
Easy to get around(36)
Close to metro(21)
Convenient for shopping(13)
Delicious breakfast(10)
Loved the view(8)
Negative reviews(7)
AY_77
Standard Twin Room With Sofa Bed Non Smoking
Stayed in May 2024
Family
7 review
3.7/5
Posted on Jun 9, 2024
Location of hotel is super convenient having access to multiple major metro lines within walking distance. Cleanliness is below average as when we check in on 1st day, we need to request for room to be cleaned again. Putting aside the room condition, there is many varietiies of food options available throughout the day from morning till late nite.. theres a cute standing noodle place juz 2nins away that serves affordable soba/udon tempura.
Response from Property: Thank you very much for staying at hotel MONday Premium Ueno Okachimachi.We hope you will be satisfied with our services.And we are sorry for the inconvenience after check in.We will discuss and figure out the resolution for the problems and make better service.Thanks again for taking time to write the review.We look forward to seeing you again.
Astarieth
Standard Twin Room With Extra Bed Non Smoking
Stayed in Mar 2024
Family
2 review
4.2/5
Very Good
Posted on Apr 3, 2024
Not the best but not the worst! Our room was very crampy as we booked a three bedded room. The staff was very nice to assist us in checking in (almost midnight), and spoke to us in chinese after seeing where we came from. Unfortunately, due to their eco friendly movement, if you request to make your room fully, they will not provide you with free mineral water bottles and you would have to pay for it. We requested for 2 usb cables for free as we did not have the same ones provided in the room. I think there are better options out there for the price we paid but it cant be helped during the peak cherry blossom season.
Response from Property: I am very grateful to you for choosing our hotel. I'm also very sorry that you have a bad experience and are not happy, we will have more fun in the future, I really hope to see you again.
Darin
Deluxe Twin Room With Extra Bed Non Smoking
Stayed in Mar 2024
Couples
3 review
4.7/5
Amazing
Posted on Mar 14, 2024
Great hotel to stay near okachimashi ueno / Tokyo subway in front of hotel Staff very nice + after 8.45 have free ramen with sake buffet with night view of Tokyo Skytree
Response from Property: We thank you for choosing our hotel, I am very happy that you have great experiences here. I really hope to see you again.
AkashiKentaro
Standard Twin Room With Extra Bed Non Smoking
Stayed in Mar 2024
Business travelers
23 review
4.7/5
Amazing
Posted on Mar 5, 2024
This is a award winning hotel. 7-eleven Convenient stores are just nearby 2mins. Toilet and Bathroom is split, so 2 person can use at the same time. Very spacious for Tokyo standard. Hotel staff very helpful and polite. Will return again for next stay. 4mins walk to typical Japanese restaurant with economical price. Where you can try all the Japanese cuisine at one shop. Very comfortable place to stay.
Response from Property: Thank you for choosing my hotel, I am very happy to have given you good experiences. Our staff is very happy with your reputation, we really look forward to the next time.
Guest User
Standard Twin Room With Sofa Bed Non Smoking
Stayed in Jun 2024
Family
2 review
4.5/5
Great
Posted on Jun 26, 2024
Stayed for a week. Employees spoke English and Mandarin. Easy check in and out. Room was on the 11th floor. Despite a freeway and subway line below, the noise was kept out by the great insulated windows. Room was clean. We got the two twin beds with the couch. When we arrived, I was pleased that they converted the couch to a made bed, so three people could sleep comfortably. Bathroom was nice. The shower was good sized and water pressure strong. They have laundry on the second floor (we did not use it). We took the Skyliner to the Ueno station and walked to the hotel (about 10-15 minute walk). We had the JAL delivery service deliver our three large suitcases the next day. Staff held it for use while we explored the city. Cost was about $14 US per suitcase. Overall good location. The H line was steps from the hotel. My wife loved the morning buffet. We would stay again.
Anonymous User
Deluxe Twin Room With Sofa Bed
Stayed in Dec 2023
Couples
17 review
5.0/5
Outstanding
Posted on Dec 24, 2023
Very nice and comfy hotel. Good room size and very clean. They provide free sake bar and noodle at night with the tokyo skytree view. The location is also good.
6/7
Response from Property: Thank you very much for choosing our hotel. We are really happy that you had a good time during your stay. We will try to provide even better service. We look forward to serving again.
Guest User
Deluxe Twin Room With Sofa Bed
Stayed in Apr 2024
Family
1 review
3.5/5
Posted on Apr 20, 2024
The hotel is new but the lift was down since 10 April till now. There are more than 100 rooms but only one lift. There are always a long queue for waiting lift for up and down.
Response from Property: Thank you very much for choosing our hotel.And we are sorry for the inconvenience during your stay. We will try to provide even better service. We look forward to serving again.
Guest User
Standard Twin Room With Extra Bed Non Smoking
Stayed in Oct 2023
Family
5 review
4.0/5
Very Good
Posted on Oct 5, 2023
The hotel room is clean and looks new, located in a quiet area, not hidden though, can search easily with Google Maps
Response from Property: Thank you very much for taking the time out of your busy schedule to post a review of our hotel. We are glad that you were satisfied with our service. As you said, our hotel is conveniently located, 30 seconds walk from Exit 1 of Naka-Okachimachi Station on the Hibiya Line, and approximately 5 minutes walk from the south exit of Okachimachi Station on the JR Line. .We hope that you will choose our hotel when you come to Tokyo again.
PeterSung
Deluxe King Room
Stayed in Feb 2024
Couples
7 review
2.0/5
Posted on Feb 26, 2024
Location: This hotel is around 13 minutes walk to Ueno station, note that the nearest exit next to this hotel has NO escalator or elevator. Room: My room has a good view that can see the skytree but the bed is not so clean because I saw blood stain on the bed sheet. Also, there are two little bags next to the toilet and they are very dirty, full of **** and urine stains, I think the janitor doesn't even notice this part. Still, I have to say that the toilet is clean. Moreover, the room is just too small that one may have a hard time opening his 29' luggage. Service: Okay, few contact.
Response from Property: Thank you for choosing our hotel. I'm very sorry that you have unhappy feelings about staying at the hotel. We will continue to accept your comments and implement it. I really hope to meet you again in the future.
Guest User
Standard Twin Room With Sofa Bed Non Smoking
Stayed in Mar 2024
Family
1 review
4.0/5
Very Good
Posted on Apr 6, 2024
Good location and close with subway and shopping spot. Staffs are very good.
Response from Property: Thank you very much for choosing our hotel。 We are really happy that you had a good time during your stay.
Eric
Standard Twin Room With Extra Bed Non Smoking
Stayed in Dec 2023
Family
10 review
5.0/5
Outstanding
Posted on Dec 14, 2023
Close to subway and walking distance to Ueno market .. And the staff allows us to leave the luggages few days before check-in .. very friendly!
Response from Property: Thank you very much for taking the time out of your busy schedule to post a review of our hotel. We are glad that you were satisfied with our service. As you said, our hotel is conveniently located, 30 seconds walk from Exit 1 of Naka-Okachimachi Station on the Hibiya Line, and approximately a 5-minute walk from the south exit of Okachimachi Station on the JR Line. . There are many convenience stores and restaurants nearby, and there is also a supermarket within a 5-minute walk. All of our staff members look forward to working with you again in the future so that we can meet your expectations. We look forward to seeing you again.
TING TING
Standard Twin Room With Extra Bed Non Smoking
Stayed in Jan 2024
Business travelers
27 review
5.0/5
Outstanding
Posted on Jan 17, 2024
convenient , nearby the train, breakfast is nice, room is clean, love it
Response from Property: Thank you very much for choosing our hotel. We are glad to hear that you have enjoyed our breakfast. We look forward to serving again.
Kum wah
Deluxe Twin Room With Sofa Bed
Stayed in Oct 2023
Family
8 review
5.0/5
Outstanding
Posted on Oct 6, 2023
Excellent team who make the whole trip eventful. Only the breakfast selection is limited and some food too dry
Response from Property: Thank you very much for choosing our hotel. And we are sorry for the inconvenience during your stay.e will try to provide even better service. We look forward to serving again.
Guest User
Deluxe Twin Room With Sofa Bed
Stayed in Feb 2023
Family
1 review
5.0/5
Outstanding
Posted on Mar 8, 2023
This is the perfect place to stay in Ueno, very near to Okachimachi JR station (400m) and Naka Okachimachi Metro station entrance is right in front of the hotel, walking around 100m underground. I love the place is really near halal food Toribushi Halal Ramen and Yakiniku Panga. The staff are very informative, they help me a lot by giving me infos on the train and nearby halal food, they have muslim staff working there. The hotel room size is normal size in Japan, but i think slightly bigger. We travel with 2 adults and 2 kids for 8 days and the 3 bed given fits us all nicely, the room comes with bath tub. And this hotel is very very very clean. O ya, they also have nice rooftop view. Very2 recommended
Response from Property: Thank you for staying at our hotel.Thank you very much for taking the time out of your busy schedule to post a review of our hotel. We are glad that you were satisfied with our service. We look forward to seeing you again.
Guest User
Deluxe Twin Room With Sofa Bed
Stayed in May 2024
Family
5 review
4.5/5
Great
Posted on Jun 7, 2024
good reception, top floor view
Response from Property: Thank you very much for staying at hotel MONday Premium Ueno Okachimachi.We are delighted to hear that you enjoyed your stay here.Thanks again for taking time to write the review.We look forward to seeing you again.